Outlook email 2016 will not start - unless rebooted
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Thread: Outlook email 2016 will not start - unless rebooted

  1. #1
    Join Date
    Feb 2000
    Location
    Coquitlam BC Canada
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    2,768

    Outlook email 2016 will not start - unless rebooted

    Office 2016 (new purchased ) .. two users , One user ( me) no issues .. second user Outlook will not start on a second reopen .

    In other words it works the first time but if closed and then reopened it fails !


    have used the run box- outlook /safe mode then in options area / have removed the check marks .. will not restart
    have to manually shut down restart that gets me back into Outlook .. but if I close and try and reopen get the can't open dialog box ..

    reboot again back into Outlook .. looking for a fix ....
    Intel (R) Core TM 2 Duo CPU P8400 @ 2.26 GHz 2.27 GHz 4.00 GB memory/ HP laptop elitebook 8730// //Firefox Quantum 61.0.1 64bit// Windows 10 //1803 (OS Build 17134.112) 64bit /// dual boot windows 10 & Windows XP Professional_ SP3/ /with Firefox ESR 52.1.0 - 32 bit 4 GB Memory/ AMD Radeon HD 7700 series Video Card//N68C-GS FX2.00 gigahertz AMD Athlon 64 X2 Dual Core /

  2. #2
    Join Date
    Sep 1999
    Location
    Dallas, Tx.
    Posts
    21,420
    What does this mean-> One user ( me) no issues

    If you are in your profile and close Outlook....and then reopen in your profile does it work?

    When it won't open - look in Task Manager to see if Outlook is still running.
    "They say "don't try this at home" so I'm coming over to your house to try it."

  3. #3
    Join Date
    Feb 2000
    Location
    somewhere on the planet earth.
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    1,610
    Quote Originally Posted by Steve R Jones View Post
    What does this mean-> One user ( me) no issues

    If you are in your profile and close Outlook....and then reopen in your profile does it work?

    When it won't open - look in Task Manager to see if Outlook is still running.
    It sounds like he has 2 windows user profile. When one user switches to another user, outlook will not work on the second user unless computer is restarted.

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