Can't get into my BIOS since Acronis 2018 install
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Thread: Can't get into my BIOS since Acronis 2018 install

  1. #1
    Join Date
    Jul 2017
    Posts
    15

    Can't get into my BIOS since Acronis 2018 install

    Since installing Acronis True Image 2018 I can't get into my BIOS. I disabled Acronis Startup Recovery Manager but that didn't do it either. I just cannot access Boot Menu or BIOS, period. I intend to transfer my C drive to a new SSD. But if I can't boot from DVD I don't think I'll be able to. When I ran Startup Recovery AcronisTI didn't recognize any of my USB drives, which is where I've been storing my backups. Help!



    Art

  2. #2
    Join Date
    Feb 2000
    Location
    Idaho Falls, Idaho, USA
    Posts
    15,819
    What is the make and model of your computer?

    What version of Windows is installed on it?

  3. #3
    Join Date
    Jul 2017
    Posts
    15
    Sorry about that. Gigabyte P55 USB3 mobo, i5 cpu, 24g RAM, Win 7 Home Pro 64, nVidia GPU. I uninstalled Acronis and got back access to BIOS. I've set my boot order to DVD first, as I plan on installing a 1TB SSD and will need Acronis boot disk. I downloaded the latest Acronis 2019 and will install that and see how things go. I've never had this happen in eight years using Acronis but I suspect it has to do with Startup System Recovery taking over the F11 key. I'll see how it goes after installing the new Acronis. Thanks!

  4. #4
    Join Date
    Jul 1998
    Location
    Toronto
    Posts
    23,661
    I have a similar Gigabyte motherboard as you on one of my desktops and run a slightly older version of TI. To get into the bios I have to quickly and repeatedly tap the Del key as it boots because the BIOS boot screen speeds by so quickly it's barely visible. It's just a quick flash. Most of the time I can catch it and boot into the BIOS but occasionally it needs to be repeated.
    Don't believe everything you think.
    _____________________
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  5. #5
    Join Date
    Jul 2017
    Posts
    15
    I have plenty of time to tap the Delete key. I've tried various methods, tapping repeatedly, holding it down, etc. My older versions of TI never gave me this problem. I wonder if another key has been assigned and I just haven't figured out which one.

  6. #6
    Join Date
    Jul 1998
    Location
    Toronto
    Posts
    23,661
    Have you tried asking directly in the Acronis TI forums?

    https://forum.acronis.com/forum/acro...age-2017-forum
    Don't believe everything you think.
    _____________________
    cat lovers click here

  7. #7
    Join Date
    Mar 2009
    Location
    Arkham Asylum, Cell 13
    Posts
    10,673
    What happens if you physically disconnect the HD first? That would prevent Acronis TI from booting. Just to make sure that it is actually Acronis TI causing the problem, and not something else.

  8. #8
    Join Date
    Jul 2017
    Posts
    15
    I successfully did a full recovery onto the new SSD. I still can't get into BIOS by tapping the DEL key. I visit BIOS infrequently, but it is an odd situation. I'll try disconnecting the HD later, as I'm exhausted by days of work with Acronis. When Acronis recovers via the boot disk it assigns different letters to various drives. If one doesn't know this it would be very confusing. I was prepared and everything went smoothly.

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