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July 31st, 2018, 06:45 AM
#1
[RESOLVED] New Desktop keeps Rebooting
I just bought an All in One HP 425Z/ 8 MBRam/ Win10. And I'm using Google chrome & IE11/Edge. Whenever I'm in Google Chrome, occasionally the computer will restart. Just cuts off and restarts and I have to log-in again and "restore" the pages.
Would anyone know why this happens? Is there something in the settings I should change?
I went to find the answer: This document is for HP and Compaq computers and tablets with Windows 10 and Windows 8.
If Windows suddenly restarts without warning, or restarts when you try to shut it down, it might be caused by one of several issues. Windows could be set to restart automatically when certain system errors occur. A BIOS update can also resolve the issue. Use the information in this document to resolve issues with the computer restarting unexpectedly.
But I don't get error messages before it reboots.
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July 31st, 2018, 10:12 AM
#2
If you could get it to stop, BlueScreenView might give you some useful information:
https://www.nirsoft.net/utils/blue_screen_view.html
How to get the computer to stop instead of rebooting:
https://www.tenforums.com/tutorials/...dows-10-a.html
https://support.hp.com/us-en/document/c03413399
You could also check the system temperatures using something like SpeedFan:
www.almico.com/speedfan.php
If it is overheating, it may be warranty time.
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July 31st, 2018, 10:26 AM
#3
I figured it out. I thought I hit DELETE THIS message.
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