[RESOLVED] New Desktop keeps Rebooting
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Thread: [RESOLVED] New Desktop keeps Rebooting

  1. #1
    Join Date
    Dec 2001
    Location
    Chicago
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    2,559

    Resolved [RESOLVED] New Desktop keeps Rebooting

    I just bought an All in One HP 425Z/ 8 MBRam/ Win10. And I'm using Google chrome & IE11/Edge. Whenever I'm in Google Chrome, occasionally the computer will restart. Just cuts off and restarts and I have to log-in again and "restore" the pages.
    Would anyone know why this happens? Is there something in the settings I should change?
    I went to find the answer: This document is for HP and Compaq computers and tablets with Windows 10 and Windows 8.
    If Windows suddenly restarts without warning, or restarts when you try to shut it down, it might be caused by one of several issues. Windows could be set to restart automatically when certain system errors occur. A BIOS update can also resolve the issue. Use the information in this document to resolve issues with the computer restarting unexpectedly.

    But I don't get error messages before it reboots.

  2. #2
    Join Date
    Feb 2000
    Location
    Idaho Falls, Idaho, USA
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    15,751
    If you could get it to stop, BlueScreenView might give you some useful information:

    https://www.nirsoft.net/utils/blue_screen_view.html

    How to get the computer to stop instead of rebooting:

    https://www.tenforums.com/tutorials/...dows-10-a.html

    https://support.hp.com/us-en/document/c03413399

    You could also check the system temperatures using something like SpeedFan:

    www.almico.com/speedfan.php

    If it is overheating, it may be warranty time.

  3. #3
    Join Date
    Dec 2001
    Location
    Chicago
    Posts
    2,559
    I figured it out. I thought I hit DELETE THIS message.

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