Backup Software Problem
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Thread: Backup Software Problem

  1. #1
    Join Date
    Apr 2001
    Location
    Canada
    Posts
    722

    Backup Software Problem

    I am using Easeus todo backup software with Windows 10. I was usually able to view my nightly backup images with windows explorer to be certain that the backup worked. That worked for a time and then would no longer let me see my backup images. I switched to Todo Image explorer and that also worked at first but now works sporadically. I can see that it did backup my computer but I am unable to expand the backup so I can visualize individual files.
    Any help in resolving this would be greatly appreciated.
    Brian

  2. #2
    Join Date
    Feb 2000
    Location
    Idaho Falls, Idaho, USA
    Posts
    15,751
    A Windows 10 "update" may be the cause of the issue. You might want to consider informing Easeus about the issue.

  3. #3
    Join Date
    Apr 2001
    Location
    Canada
    Posts
    722
    I have checked my Windows 10 update and it tells me I'm up to date.

    Brian

  4. #4
    Join Date
    Feb 2000
    Location
    Idaho Falls, Idaho, USA
    Posts
    15,751
    I have checked my Windows 10 update and it tells me I'm up to date.
    Exactly. That may be the issue. Microsoft does not test their updates these days, that is a job for their users. The latest "update" may have broken the Windows functionality that Easeus was using to make their software work, which is why I suggested that you inform Easeus of the issue. They may already know about it and might be working on a fix, but it would not hurt to check.

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