Microsoft Message
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Thread: Microsoft Message

  1. #1
    Join Date
    Feb 2017
    Posts
    18

    Microsoft Message

    Seems every time I go on You tube I get a pop up that claims it is from Microsoft and it requests my ID and password. I don't give that information and accept or cancel are the options . I am unable to click out of it and if I click cancel, I just get another pop up just like it, but with a phone number to call. The only way I can get rid of it is to go to task manager and shut it down. Is this really from Microsoft? I scanned for a virus or malware with Malware Bytes but nothing is found. Help please.
    Thanks

  2. #2
    Join Date
    Jul 1998
    Location
    Toronto
    Posts
    23,680
    It definitely sounds malware related. I will move this thread to our intensive care forum. Pls follow the instructions here:

    http://discussions.virtualdr.com/sho...ted-3-21-2015)

    And post the results below.
    Don't believe everything you think.
    _____________________
    cat lovers click here

  3. #3
    Join Date
    Feb 2017
    Posts
    18
    Sorry, Fink. The instructions are too complicated for this old gal. Thought someone would know if it was a legitimate message from Microsoft or not.
    Thanks anyway.

  4. #4
    Join Date
    Feb 2000
    Location
    Idaho Falls, Idaho, USA
    Posts
    15,856
    No, that message is not from Microsoft. You could try a different browser, however, you really should try to get the malware off of your computer. Who knows what else it is doing with your data right now.

  5. #5
    Join Date
    Feb 2017
    Posts
    18
    Thanks so much, jdc, I will have a pro look at it.

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