[RESOLVED] Microsoft word
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Thread: [RESOLVED] Microsoft word

  1. #1
    Join Date
    Apr 2001
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    Resolved [RESOLVED] Microsoft word

    When I try to open a Word document after latest windows 10 update (1803) it crashes. This happens also when I try to recover my word backups on EaseUs Todo backup program and was always able to do this before that update? I suspect the problem is with word and not the backup program.

    Any help would be greatly appreciated,

    Brian

  2. #2
    Join Date
    Feb 2000
    Location
    Idaho Falls, Idaho, USA
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    Can you just start Word, without opening a document, without any crashing? There should be an entry for Word somewhere in Microsoft's Start menu somewhere, or, you could search for it.

    If you can start Word without opening a document, and it doesn't crash, can you create a new document and save it? If yes, can you then double click on the new saved test document and have it open without crashing?

  3. #3
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    Yes, I can do this now but earlier today I could not!

  4. #4
    Join Date
    Feb 2000
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    Idaho Falls, Idaho, USA
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    So, is everything back to normal now, or are there still some unresolved issues?

  5. #5
    Join Date
    Apr 2001
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    Canada
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    It appears that everything is back to normal. I will wait a few more days to be sure before I mark it "resolved".

    Thanks much for your help,

    Brian

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