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April 27th, 2018, 04:30 PM
#1
How do you activate wireless such that it stays on?
I've got a Dell laptop (no model name) but it was made in 2015 and it's running win 10 in Spanish.
I Activate the wireless and try it. I get the message wireless is deactivated. I go back and turn it on but the same thing happens.
Show me available connections - Wireless is Off
I don't know win 10 at all and my Spanish isn't that great but I think it's not broken, I just need to know how to turn wireless on so it stays on.
Thanks - rev
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April 27th, 2018, 05:08 PM
#2
Did you check in the battery compartment for a model number?
Did you update the WiFi drivers?
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April 27th, 2018, 05:16 PM
#3
>Did you check in the battery compartment for a model number?
No because I think it's a win 10 question.
>Did you update the WiFi drivers?
I took them off and let win 10 reinstall them. No problems are shown under System.
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April 27th, 2018, 05:22 PM
#4
>Did you check in the battery compartment for a model number?
No because I think it's a win 10 question.
If we don't know the model number, we can't look up the model details. It could be a hardware or driver issue, not just Windows.
>Did you update the WiFi drivers?
I took them off and let win 10 reinstall them. No problems are shown under System.
That's just reinstalling, not updating. You'd need to go to the Dell site and see if there are newer drivers.
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April 27th, 2018, 05:48 PM
#5
P51F - which isn't listed on the Dell site.
Found it! Inspiron 5459. Downloading drivers as we type...
Last edited by Reverend; April 27th, 2018 at 06:04 PM.
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April 27th, 2018, 05:59 PM
#6
A Google search of Dell P51F brought up "Dell INSPIRON I5558", so maybe try the I5558 WiFi drivers.
http://www.dell.com/support/home/us/...laptop/drivers
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April 27th, 2018, 06:31 PM
#7
I found the Inspiron 5459 and installed the drivers - they work!
Thanks!
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April 27th, 2018, 06:32 PM
#8
That's why I said the model number is important. Glad you got it sorted out.
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