I am having problems re installing my HP 5660 envy printer after Broni cleaned my computer up for me with step by step instructions. My printer will simply not install right. The connection is there and said I am on wifi but when I try to use the HP software icon on my desktop to open the software, it keeps going to a device setup screen. I have gone through this set up repeatedly with no luck in getting the software to work. What is blocking this software to work when the printer has been successfully installed and shows it's on wifi?