[RESOLVED] cannot see files in NAS
Results 1 to 7 of 7

Thread: [RESOLVED] cannot see files in NAS

  1. #1
    Join Date
    Jun 2000
    Location
    Chicago USA
    Posts
    939

    Resolved [RESOLVED] cannot see files in NAS

    i have a pc running windows 10. we have an network attached drive. that machine can see files on the nas fine.

    i just added an additional user account to that pc. that account can see the network drive as well as folders. but when it opens a folder, it sees no files.

    any ideas?

    thanks in advance,

    terry
    AMD Ryzen 5 5600X CPU. 16GB DDR4-3200MHz RGB RAM. 1TB M.2 NVMe SSD. GeForce RTX 3060 Ti 8GB GPU. Windows 10. ViewSonic & Asus monitors.

  2. #2
    Join Date
    Feb 2000
    Location
    Idaho Falls, Idaho, USA
    Posts
    18,063
    Post the make and model of the NAS you are using.

  3. #3
    Join Date
    Jun 2000
    Location
    Chicago USA
    Posts
    939
    PS. I did set the new user to administrator.
    AMD Ryzen 5 5600X CPU. 16GB DDR4-3200MHz RGB RAM. 1TB M.2 NVMe SSD. GeForce RTX 3060 Ti 8GB GPU. Windows 10. ViewSonic & Asus monitors.

  4. #4
    Join Date
    Feb 2000
    Location
    Idaho Falls, Idaho, USA
    Posts
    18,063
    It sounds like the permissions on the FILES on the NAS are not allowing them to be viewed, since they belong to a different (possibly Admin) user. Just a guess, as we don't know what OS the NAS box is running. Make and model of the NAS would help.

  5. #5
    Join Date
    Jun 2000
    Location
    Chicago USA
    Posts
    939
    it's a WD "my book live". all 5 other pc's and the other user on that pc in question have no problem seeing it.
    AMD Ryzen 5 5600X CPU. 16GB DDR4-3200MHz RGB RAM. 1TB M.2 NVMe SSD. GeForce RTX 3060 Ti 8GB GPU. Windows 10. ViewSonic & Asus monitors.

  6. #6
    Join Date
    Feb 2000
    Location
    Idaho Falls, Idaho, USA
    Posts
    18,063
    Can you log in as the original user, and from there view the files and folders? If yes, then can you add the new user in the usual (Windows) way to the folder permissions so they have access? Right-click on a folder and select Properties, then click on the Security tab and click the Edit button.

    Possible useful link:

    https://support.wdc.com/knowledgebas....aspx?ID=17632

  7. #7
    Join Date
    Jun 2000
    Location
    Chicago USA
    Posts
    939
    i hate windows.

    there is a shortcut to one of the nas folders on the main user's desktop. i copied that into one of the new user's account and followed it. windows then asked me for "credentials" name & password.

    *scratches head*

    i threw caution to the wind and entered the name & password of this new user. bingo! nas files now visible.

    another of ms's byzantine ideas.

    thanks again, jdc. you're the best (as are all the other moderators here).

    terry
    AMD Ryzen 5 5600X CPU. 16GB DDR4-3200MHz RGB RAM. 1TB M.2 NVMe SSD. GeForce RTX 3060 Ti 8GB GPU. Windows 10. ViewSonic & Asus monitors.

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •