New message that my Windows 7 is not genuine
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Thread: New message that my Windows 7 is not genuine

  1. #1
    Join Date
    Mar 2004
    Posts
    1,317

    New message that my Windows 7 is not genuine

    Since a few weeks, I am getting a little popup saying that Windows cannot be activated. Even after rebooting the computer, that message has not gone away.

    Since about a week, I am getting different messages about my Windows 7 not being genuine.

    On the bottom part of the desktop it now says:

    Windows 7
    Build 7601
    This copy of Windows is not genuine

    Often, I get a popup in the corner asking me to activate my key. It says:
    Activate Windows now
    The activation period has expired.
    Click this message to start activation.

    Then at other times, I get a popup saying:

    Optional update delivery is not working

    You may be a victim of software counterfeiting.
    To use all Microsoft windows features, such as all
    updates from Windows Update, get the latest updates;
    and receive product support, your copy of Microsoft
    Windows must be validated as genuine

    And i also "lost" my desktop as it is only black now.
    I rebooted my computer today, thinking it would go away, but it didn't.

    Any idea what is going on?
    Last edited by Cassel; February 19th, 2018 at 09:25 PM.

  2. #2
    Join Date
    Feb 2000
    Location
    Idaho Falls, Idaho, USA
    Posts
    15,696
    Is this a computer that came with the version of Windows you are now using pre-installed, or did you install a copy of Windows 7 on it? Post the make and model of the computer.

  3. #3
    Join Date
    Mar 2004
    Posts
    1,317
    It is a "used" computer that I bought, about4 years ago, and Windows 7 Professional was installed by the shop at that time.

    It is an Acer desktop computer.

    I had brought it back to the shop in August 2016 to reinstall Windows after some issues I had when beta testing a program.

  4. #4
    Join Date
    Feb 2000
    Location
    Idaho Falls, Idaho, USA
    Posts
    15,696
    Did they give you a genuine Windows 7 disc with Product Key? It sounds like they may have installed a dodgy copy of Windows. If you had a disc and Product Key, you could call Microsoft to get the issue resolved. If not, it may be back to the shop for assistance, but there are no guarantees that the issue won't pop up again later.

  5. #5
    Join Date
    Mar 2004
    Posts
    1,317
    Thanks. I contacted the shop and they will do a remote session to fix this issue. It should be done tomorrow. If it is still a problem, I'll let you know

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