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January 5th, 2018, 03:06 PM
#1
Can't get web pages
When I try to goto any web site, I get a new tab with a miserable icon on it and a black screen, I don't even get the usual Awe Snap! The i next to the address tells me that my 'connection is not secure' but that's the only clue - why is this happening and how do I fix it?
Tanks - rev
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January 5th, 2018, 03:38 PM
#2
What browser and OS are you using?
What urls are you going to? "connection not secure" would probably be http.
Was it ever working?
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January 5th, 2018, 03:39 PM
#3
The first thing to try is to use a different web browser. Do web pages load then? What happens if you try to load Google's home search page? You should not get a "page not secure" warning on that page.
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January 5th, 2018, 03:50 PM
#4
Win 7 is the OS, Chrome is the browser and yes, it worked yesterday!
In Chrome I can only go to hotmail and I can only go to a link I receive in email.
IE works fine.
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January 5th, 2018, 04:08 PM
#5
If IE works, then it's probably an issue with Chrome. What version of Chrome are you using? The current version is 63.0.3239.132.
You could try doing a Chrome reset:
https://support.google.com/chrome/answer/3296214?hl=en
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January 5th, 2018, 04:17 PM
#6
Can't do a reset because I get the same miserable icon tab and a black screen when I go to Settings. Can't download to reinstall for the same reason.
I'll try downloading it from IE.
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January 5th, 2018, 04:21 PM
#7
Downloaded and installed Chrome using IE but I get the same thing.
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January 5th, 2018, 04:25 PM
#8
Hmm. If you can't even do a reset, you could try uninstalling and reinstalling Chrome.
You can use Geek uninstaller to remove Chrome first.
https://geekuninstaller.com/download
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January 5th, 2018, 04:37 PM
#9
Already did (Revo) - now all is well, I won't even try to understand what happened but I did install something called mobirise, a web page maker yesterday. Methinks it doth protest too much...
Thanks!
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