[RESOLVED] wireless wifi problems one device please read/ help thanks ! - Page 2
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Thread: [RESOLVED] wireless wifi problems one device please read/ help thanks !

  1. #16
    Join Date
    Feb 2000
    Location
    Coquitlam BC Canada
    Posts
    2,767
    so I took this laptop in to a professional shop ( and they reinstalled windows 10 and got me back on the net charged me over $140.. and guess what?
    no internet again! .. been struggling with this for over an hour and half .. reboot ,, no go .. installed software drivers for an usb wifi stick no go install Ethernet wire no go .. and all these scenarios report you are connected but can't seem to find any web site.. i have a half dozen photos showing my connection with no connection in place..
    I told the technician at the shop.. I can reinstall windows 10 as many as 4 times - even a clean install , and after a week no connection ... there has to be another on his planet with the same scenario and hopefully a fix...

    Now i could ... reinstall windows ( again) and guess what will happen/ voila Internet for may be a week..

    this shop I took it to last week also reinstalled windows and then reported to me Fixed .. Please pay on your way out .. Well I told the guy I could have done this again ,, but the situation is back again after a week..

    and no I don't have any virus's and besides that - what type of virus would want to take over your PC if it can't connect to the network.??
    Intel (R) Core TM 2 Duo CPU P8400 @ 2.26 GHz 2.27 GHz 4.00 GB memory/ HP laptop elitebook 8730// //Firefox Quantum 61.0.1 64bit// Windows 10 //1803 (OS Build 17134.112) 64bit /// dual boot windows 10 & Windows XP Professional_ SP3/ /with Firefox ESR 52.1.0 - 32 bit 4 GB Memory/ AMD Radeon HD 7700 series Video Card//N68C-GS FX2.00 gigahertz AMD Athlon 64 X2 Dual Core /

  2. #17
    Join Date
    Feb 2000
    Location
    Idaho Falls, Idaho, USA
    Posts
    15,822
    So your wired connection is not working either? To test this, disable the wireless connection and see if you can connect to the internet. If there is no wired internet access with the wireless connection and hardware disabled, then it is time to verify that all of the hardware is working.

    To verify that you have good hardware and the problem is software related, you can make a bootable CD/DVD or USB flash drive of a bootable Linux installation. Boot from that and see if you have internet access (wired or wireless).

    Links:

    https://mintguide.org/tools/317-make...inux-mint.html

    http://dailylinuxuser.com/2014/05/ho...-mint-usb.html

    https://www.lifewire.com/create-uefi...nt-usb-2202084

    https://www.zdnet.com/article/how-to...ur-windows-pc/

  3. #18
    Join Date
    Feb 2000
    Location
    Coquitlam BC Canada
    Posts
    2,767
    Update : Turns out after another round of inspections at the local laptop shop.. My VPN software ( won't mention any brand name) turns out to be the culprit.. The vpn software is designed to hide my IP address but what it was doing was after a few weeks or less it slowly turned OFF my internet altogether .., I know it sounds strange and unusual but have removed the software thru the add/ remove area of control panel rebooted and reset my network to my in house router and will monitor the situation without the use of the aforementioned software.. Have also extended a trouble shooting ticket to the firm involved and will see what their feedback is as well. It may have been their last update a few weeks back that is the problem too .. (any private messages to me I will reveal the name of the VPN software ..)
    Intel (R) Core TM 2 Duo CPU P8400 @ 2.26 GHz 2.27 GHz 4.00 GB memory/ HP laptop elitebook 8730// //Firefox Quantum 61.0.1 64bit// Windows 10 //1803 (OS Build 17134.112) 64bit /// dual boot windows 10 & Windows XP Professional_ SP3/ /with Firefox ESR 52.1.0 - 32 bit 4 GB Memory/ AMD Radeon HD 7700 series Video Card//N68C-GS FX2.00 gigahertz AMD Athlon 64 X2 Dual Core /

  4. #19
    Join Date
    Feb 2000
    Location
    Idaho Falls, Idaho, USA
    Posts
    15,822
    Aaaah - VPN software. If we had known that you were using VPN software to start with, we could probably have located your trouble much faster. It pays to supply details like that when looking for assistance.

    2018 VPN reviews:

    http://www.zdnet.com/article/vpn-ser...-the-internet/

    I have IPVanish installed on my systems and have not had any issues with it blocking my access.

  5. #20
    Join Date
    Feb 2000
    Location
    Coquitlam BC Canada
    Posts
    2,767
    Problem found fixed and cured .. It was an ap I was using that did not like your wifi / ethernet to stay connected .. It took a while to narrow it down but it was BitLord.

    I used another trusted program for many years but when I changed to bitlord last year is when the problems started to show up a few weeks later which made it harder to determine the problem ..
    Intel (R) Core TM 2 Duo CPU P8400 @ 2.26 GHz 2.27 GHz 4.00 GB memory/ HP laptop elitebook 8730// //Firefox Quantum 61.0.1 64bit// Windows 10 //1803 (OS Build 17134.112) 64bit /// dual boot windows 10 & Windows XP Professional_ SP3/ /with Firefox ESR 52.1.0 - 32 bit 4 GB Memory/ AMD Radeon HD 7700 series Video Card//N68C-GS FX2.00 gigahertz AMD Athlon 64 X2 Dual Core /

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