'couldn't send message because your device isn't connected to the internet'
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Thread: 'couldn't send message because your device isn't connected to the internet'

  1. #1
    Join Date
    Jun 2000
    Location
    California
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    3,600

    'couldn't send message because your device isn't connected to the internet'

    But it is connected! You can't access hotmail without the internet.

    I don't know what device the message is referring to but I'm trying to send from a desktop computer, the same one I'm using to post this message.

    Thanks - rev

  2. #2
    Join Date
    Feb 2000
    Location
    Idaho Falls, Idaho, USA
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    15,920
    I assume that you were attempting to send an e-mail message using Hotmail.com and a web browser. If this is not correct, please supply additional details.

    What web browser were you using?

    Did you try a different browser? If yes, did you get the same message? The complete message, with any error codes, would be helpful.

  3. #3
    Join Date
    Jun 2000
    Location
    California
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    3,600
    Yes, hotmail and chrome (win 7) and that was the complete message. Never seen it before. My phone was connected as a media device just to charge it up but disconnecting it didn't change anything. I also rebooted the modem and here I am back online but the messages still wouldn't send. I'll try turning off extensions.

  4. #4
    Join Date
    Jun 2000
    Location
    California
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    3,600
    Turned off an extension for mail.com and all is well. (closed)

  5. #5
    Join Date
    Mar 2009
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    Arkham Asylum, Cell 13
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    10,723
    If you want to mark the thread resolved, go to Thread Tools > Mark Thread Resolved

    What is the exact name of the extension? That would be good to know in case someone else has the same problem.

  6. #6
    Join Date
    Jun 2000
    Location
    California
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    3,600
    I don't know but it was called MailCheck and it that allowed you to check your messages at mail.com with one click from your browser.

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