[UPDATED] Windows update broken for most Win 7 users. - Page 3
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Thread: [UPDATED] Windows update broken for most Win 7 users.

  1. #31
    Join Date
    Jul 2002
    Location
    NYC Metro area
    Posts
    1,878
    I knew about the Dec rollup. You're saying that the January Rollup is also wonky? If so, you should have said so. I thought there was something wrong in my computer

    Event Viewer for ---894
    _________________________________________________________________________
    Log Name: System
    Source: Microsoft-Windows-WindowsUpdateClient
    Date: 2/11/2018 11:45:17 PM
    Event ID: 20
    Task Category: Windows Update Agent
    Level: Error
    Keywords: Failure,Installation
    User: SYSTEM
    Computer: Win7comp
    Description:
    Installation Failure: Windows failed to install the following update with error 0x80073712: Security Update for Windows (KB4056894).
    Event Xml:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
    <System>
    <Provider Name="Microsoft-Windows-WindowsUpdateClient" Guid="{945A8954-C147-4ACD-923F-40C45405A658}" />
    <EventID>20</EventID>
    <Version>0</Version>
    <Level>2</Level>
    <Task>1</Task>
    <Opcode>13</Opcode>
    <Keywords>0x8000000000000028</Keywords>
    <TimeCreated SystemTime="2018-02-12T04:45:17.823845400Z" />
    <EventRecordID>134108</EventRecordID>
    <Correlation />
    <Execution ProcessID="356" ThreadID="4304" />
    <Channel>System</Channel>
    <Computer>Win7comp</Computer>
    <Security UserID="S-1-5-18" />
    </System>
    <EventData>
    <Data Name="errorCode">0x80073712</Data>
    <Data Name="updateTitle">Security Update for Windows (KB4056894)</Data>
    <Data Name="updateGuid">{8B1C8726-9725-436D-B507-AF67B2E38B23}</Data>
    <Data Name="updateRevisionNumber">501</Data>
    </EventData>
    </Event>
    ________________________________________________________________________

    Hewlett-Packard p6-2020t
    BIOS: AMI 7.16 10/05/2011
    CPU: 2.60 gigahertz Intel Pentium G620
    Win 7 Ult. 64 / 6 GB RAM
    Firefox/Thunderbird/Chrome/Opera
    MS Sec. Essentials/Win Firewall
    Verizon FIOS wired network
    ------------------------------------------------------
    "The medium is the message." - Marshall McLuhan

  2. #32
    Join Date
    Feb 2000
    Location
    Idaho Falls, Idaho, USA
    Posts
    15,345
    According to Microsoft, if you get that error code when trying to install an update, the following links might be useful:

    https://answers.microsoft.com/en-us/...6538242?auth=1

    (You may have already tried this one
    https://support.microsoft.com/en-us/...ror-0x80073712

    https://community.spiceworks.com/top...crosoft-update

    https://www.pcworld.com/article/3082...ged-files.html

  3. #33
    Join Date
    Jul 2002
    Location
    NYC Metro area
    Posts
    1,878
    I used the MS Troubleshooter, and I've made some progress. The January installed but the Feb didn't. I'll run the sfc in Safe-Mode again, and drop this for a while.

    Hewlett-Packard p6-2020t
    BIOS: AMI 7.16 10/05/2011
    CPU: 2.60 gigahertz Intel Pentium G620
    Win 7 Ult. 64 / 6 GB RAM
    Firefox/Thunderbird/Chrome/Opera
    MS Sec. Essentials/Win Firewall
    Verizon FIOS wired network
    ------------------------------------------------------
    "The medium is the message." - Marshall McLuhan

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