[UPDATED] Windows update broken for most Win 7 users. - Page 3
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Thread: [UPDATED] Windows update broken for most Win 7 users.

  1. #31
    Join Date
    Jul 2002
    Location
    NYC Metro area
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    I knew about the Dec rollup. You're saying that the January Rollup is also wonky? If so, you should have said so. I thought there was something wrong in my computer

    Event Viewer for ---894
    _________________________________________________________________________
    Log Name: System
    Source: Microsoft-Windows-WindowsUpdateClient
    Date: 2/11/2018 11:45:17 PM
    Event ID: 20
    Task Category: Windows Update Agent
    Level: Error
    Keywords: Failure,Installation
    User: SYSTEM
    Computer: Win7comp
    Description:
    Installation Failure: Windows failed to install the following update with error 0x80073712: Security Update for Windows (KB4056894).
    Event Xml:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
    <System>
    <Provider Name="Microsoft-Windows-WindowsUpdateClient" Guid="{945A8954-C147-4ACD-923F-40C45405A658}" />
    <EventID>20</EventID>
    <Version>0</Version>
    <Level>2</Level>
    <Task>1</Task>
    <Opcode>13</Opcode>
    <Keywords>0x8000000000000028</Keywords>
    <TimeCreated SystemTime="2018-02-12T04:45:17.823845400Z" />
    <EventRecordID>134108</EventRecordID>
    <Correlation />
    <Execution ProcessID="356" ThreadID="4304" />
    <Channel>System</Channel>
    <Computer>Win7comp</Computer>
    <Security UserID="S-1-5-18" />
    </System>
    <EventData>
    <Data Name="errorCode">0x80073712</Data>
    <Data Name="updateTitle">Security Update for Windows (KB4056894)</Data>
    <Data Name="updateGuid">{8B1C8726-9725-436D-B507-AF67B2E38B23}</Data>
    <Data Name="updateRevisionNumber">501</Data>
    </EventData>
    </Event>
    ________________________________________________________________________

    Hewlett-Packard p6 / BIOS: AMI 7.16 10/05/2011
    CPU: 2.60 gigahertz Intel Pentium G620 /Win 7 Ult. 64 / 6 GB RAM
    Firefox/Thunderbird/Chrome/Opera /MS Sec. Essentials/Win Firewall
    Verizon FIOS wired network
    ------------------------------------------------------
    "The medium is the message." - Marshall McLuhan

  2. #32
    Join Date
    Feb 2000
    Location
    Idaho Falls, Idaho, USA
    Posts
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    According to Microsoft, if you get that error code when trying to install an update, the following links might be useful:

    https://answers.microsoft.com/en-us/...6538242?auth=1

    (You may have already tried this one
    https://support.microsoft.com/en-us/...ror-0x80073712

    https://community.spiceworks.com/top...crosoft-update

    https://www.pcworld.com/article/3082...ged-files.html

  3. #33
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    Jul 2002
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    NYC Metro area
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    I used the MS Troubleshooter, and I've made some progress. The January installed but the Feb didn't. I'll run the sfc in Safe-Mode again, and drop this for a while.

    Hewlett-Packard p6 / BIOS: AMI 7.16 10/05/2011
    CPU: 2.60 gigahertz Intel Pentium G620 /Win 7 Ult. 64 / 6 GB RAM
    Firefox/Thunderbird/Chrome/Opera /MS Sec. Essentials/Win Firewall
    Verizon FIOS wired network
    ------------------------------------------------------
    "The medium is the message." - Marshall McLuhan

  4. #34
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    Location
    NYC Metro area
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    I'm done with this, and I'm worn out by 25 years of Microsoft's garbage, and I have assorted other words for them and their machines that can't be used on this forum. If I get a virus, I'll wipe my drive and install my HD clone.
    Last edited by foxy; February 18th, 2018 at 09:35 PM.

    Hewlett-Packard p6 / BIOS: AMI 7.16 10/05/2011
    CPU: 2.60 gigahertz Intel Pentium G620 /Win 7 Ult. 64 / 6 GB RAM
    Firefox/Thunderbird/Chrome/Opera /MS Sec. Essentials/Win Firewall
    Verizon FIOS wired network
    ------------------------------------------------------
    "The medium is the message." - Marshall McLuhan

  5. #35
    Join Date
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    I made one more try last night after I was less ticked off.

    I installed KB4074587, dated 2/13, last night, Win wouldn't start today, had to do a sys restore. This has been going on since Dec, and it's all tangled up in my brain. I need some clarification, as I've gotten no online work done, the kind that brings in $, in 2 days.

    1--I know some of those updates are supposed to fix the MeltDown/Spectre thing. Are my updates not installing because of the MeltDown/Spectre thing, or is it the other way around? Or is it a diff problem in Win messing with the updates?

    2--Belarc shows only these installed since Sept:

    KB4040980 on 9/15/2017 (details...)

    no verification data KB4048957 on 11/17/2017 (November 14,
    2017—KB4048957 (Monthly Rollup)Applies to: Windows Server 2008 R2 indows 7 Service Pack 1)

    no verification data KB4054998 on 1/10/201 (Security and Quality
    Rollup for .NET Framework 3.5.1 for Windows 7 SP1 and Server 2008 R2 SP1)

    3--Elsewhere I found instructions to post CB logs from Win, attached.

    4--If the Feb update is defective, I'll just wait till MS re-re-re-repairs it.


    I have a 550KB attachment of CBlogs, they won't attach. I'll get back to it.
    Last edited by foxy; February 19th, 2018 at 04:50 PM.

    Hewlett-Packard p6 / BIOS: AMI 7.16 10/05/2011
    CPU: 2.60 gigahertz Intel Pentium G620 /Win 7 Ult. 64 / 6 GB RAM
    Firefox/Thunderbird/Chrome/Opera /MS Sec. Essentials/Win Firewall
    Verizon FIOS wired network
    ------------------------------------------------------
    "The medium is the message." - Marshall McLuhan

  6. #36
    Join Date
    Feb 2000
    Location
    Idaho Falls, Idaho, USA
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    If the KB4074587 update was the only one that you installed, and you had to do a System Restore, then it is most likely that Microsoft still has not gotten this update right. One of my systems also required a System restore after I installed 2 updates, KB4074587 may have been one of those.

    I would not be too concerned about the Spectre-Meltdown updates as yet, since stable updates are not yet available for all systems, and because researchers are still finding additional ways to exploit the vulnerabilities, so additional patches will be still be needed in the future. This does not mean that you not vulnerable to the Spectre-Meltdown exploits, however. Everyone is until all possible attack vectors have been discovered and patched. As always, staying away from web sites that might host malware that can take advantage of the vulnerabilities is the key.

    I am not sure how valuable the log files would be. They can be split into parts for posting here, but you may want to post just the most recent section of data that will fit first.

    You can wait to see if the March Update Rollup will install.

    An alternative option that you might want to look into testing is Linux Mint with the Cinnamon desktop:

    https://linuxmint.com/

  7. #37
    Join Date
    Mar 2004
    Posts
    1,320
    Is there anything effective and simple to fix this? My computer that had Windows 7 installed when i bought it 5 years ago is now throwing me that error 10 times a day. It is annoying but I am wondering when it will decide NOT to open anymore since it thinks it is not a genuine version.

  8. #38
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    Cassel -

    What error are you referring to? Post the complete error message (or a screen capture of it).

  9. #39
    Join Date
    Mar 2004
    Posts
    1,320
    On the bottom part of the desktop it says:

    Windows 7
    Build 7601
    This copy of Windows is not genuine

    Often, I get a popup in the corner asking me to activate my key (i didn't get a screenshot of that one so i don't have the exact wording)

    Then I get a popup saying:

    Optional update delivery is not working

    You may be a victim of software counterfeiting.
    To use all Microsoft windows features, such as all
    updates from Windows Update, get the latest updates;
    and receive product support, your copy of Microsoft
    Windows must be validated as genuine

    And i also "lost" my desktop as it is only black now.
    I rebooted my computer today, thinking it would go away, but it didn't
    Last edited by Cassel; February 19th, 2018 at 09:12 PM.

  10. #40
    Join Date
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    NYC Metro area
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    We don't have the same problem. Please start yours on a separate thread.

    Hewlett-Packard p6 / BIOS: AMI 7.16 10/05/2011
    CPU: 2.60 gigahertz Intel Pentium G620 /Win 7 Ult. 64 / 6 GB RAM
    Firefox/Thunderbird/Chrome/Opera /MS Sec. Essentials/Win Firewall
    Verizon FIOS wired network
    ------------------------------------------------------
    "The medium is the message." - Marshall McLuhan

  11. #41
    Join Date
    Mar 2004
    Posts
    1,320
    Oh ok.. when i did a search in the forum that was the closest thread that came up for it. Thanks. I`ll start another one

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