[RESOLVED] WHQL drivers for Power DVD HD playback
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Thread: [RESOLVED] WHQL drivers for Power DVD HD playback

  1. #1
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    Resolved [RESOLVED] WHQL drivers for Power DVD HD playback

    My Radeon HD 7700 graphics card has worked impeccably for a large number of months even under windows 10 with Powerdvd 16 but lately and AMD update has thrown the playback of Blueray dvd into a questionable area of concern . looking on line says my WHQL drivers are either 'non WHQL' or full .. says you can turn on or off .,. ??

    My software for playback of BRay DVD Says the HD playback is 'not supported' .. yet it is the same graphics card port to connector to my HP2011 monitor.. I even took out the card and re-seated it and it still fails to comply.. regular DVD plays backfire, and Blueray 1080p /mpeg files also play back fine .. but not my store bought Blueray discs ..

    I cannot get any response from AMD ..,,, and PowerDVD support has the same standard answer to upgrade to better HD card or to even upgrade to Powerdvd17 which I do not want to do in case it doesn't playback either . .I don't think I should have to buy an other graphics card because the image I currently have is top notch ...
    see attached ..

    thanks !
    Attached Images Attached Images
    Attached Files Attached Files
    Windows 10 Home 64 Intel® Core™ i5-8265U (1.6 GHz base frequency, up to 3.9 GHz, 6 MB cache, 4 cores)
    17.3" diagonal HD+ SVA BrightView WLED-backlit (1600 x 900) 256 GB - 5400 rpm SATA
    Windows 10 //21H1 (OS Build 19044..2251) 64bit //Google Chrome 118.0.5993.89 (Official Build) (64-bit)/ 16GB Memory/ AMD Radeon HD 7700 series Video Card//N68C-GS FX2.00 gigahertz AMD Athlon 64 X2 Dual Core /[/B]

  2. #2
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    Ok after a number of days I have it fixed .. Tums out I had bought installed a program called DriverToolkit last Oct 2016.. and in dec 2016 I somehow managed to backup all my drivers .. today I found out I had purchased drivertoolkit and reinstalled the software and saw I had my backups in order and ready .. I found the HD display adapters were backed last December .. reinstalled and Voila !! It now works . .I knew It was a driver issue and I also knew it was new updated driver .. Do you think AMD cares about this? I doubt it ...
    Attached Images Attached Images
    Last edited by ttodd; August 14th, 2017 at 04:30 PM.
    Windows 10 Home 64 Intel® Core™ i5-8265U (1.6 GHz base frequency, up to 3.9 GHz, 6 MB cache, 4 cores)
    17.3" diagonal HD+ SVA BrightView WLED-backlit (1600 x 900) 256 GB - 5400 rpm SATA
    Windows 10 //21H1 (OS Build 19044..2251) 64bit //Google Chrome 118.0.5993.89 (Official Build) (64-bit)/ 16GB Memory/ AMD Radeon HD 7700 series Video Card//N68C-GS FX2.00 gigahertz AMD Athlon 64 X2 Dual Core /[/B]

  3. #3
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    Feb 2000
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    Coquitlam BC Canada
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    Only problem now is when I go to view properties on desktop says No AMD graphics card installed ...

    wonder what my next step should be??
    Attached Images Attached Images
    Windows 10 Home 64 Intel® Core™ i5-8265U (1.6 GHz base frequency, up to 3.9 GHz, 6 MB cache, 4 cores)
    17.3" diagonal HD+ SVA BrightView WLED-backlit (1600 x 900) 256 GB - 5400 rpm SATA
    Windows 10 //21H1 (OS Build 19044..2251) 64bit //Google Chrome 118.0.5993.89 (Official Build) (64-bit)/ 16GB Memory/ AMD Radeon HD 7700 series Video Card//N68C-GS FX2.00 gigahertz AMD Athlon 64 X2 Dual Core /[/B]

  4. #4
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    Idaho Falls, Idaho, USA
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    Do you have a system image backup from a time when all was working as it should be?

    Do you have the install files for the graphics driver you originally installed when everything was working?

    Have you tried downloading and installing the appropriate driver for your video adapter from the manufacturer's web site? Note: Make a system image backup first, in case problems occur, so you can restore.

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