Start up problems

[Geoff S]

I cannot start up in Normal mode, safe mode works fine.
In Normal Mode it goes thro. Log in normally, then it says "please wait" and then it shows a blue screen with just the mouse pointer showing but NO Icons.
I am writing this problem to you from my laptop in safe mode.

[jdc2000]

Check the logs in Event Viewer to see if there are any clues there as to what process is hanging.

Scan for malware also, to see if anything is found.

[Midknyte]

it shows a blue screen with just the mouse pointer showing but NO Icons.

I'm guessing you mean a blue desktop background, not a BSOD.

As jdc2000 said, look in Event Viewer for errors. Start > Run > eventvwr
Click on the Level column to sort
Check the Application and System logs for errors (Red ! or Critical X)

[Geoff S]

MBAM found found many errors

MBAM Log Part 1
Malwarebytes Anti-Malware
www.malwarebytes.org

Scan Date: 8/2/2017
Scan Time: 7:07 PM
Logfile: mbam8-2.txt
Administrator: Yes

Version: 2.2.1.1043
Malware Database: v2017.08.02.13
Rootkit Database: v2017.08.02.01
License: Free
Malware Protection: Disabled
Malicious Website Protection: Disabled
Self-protection: Disabled

OS: Windows 7 Service Pack 1
CPU: x64
File System: NTFS
User: Geoff's-Laptop

Scan Type: Threat Scan
Result: Completed
Objects Scanned: 334338
Time Elapsed: 34 min, 3 sec

Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Enabled
Heuristics: Enabled
PUP: Warn
PUM: Enabled

Processes: 0
(No malicious items detected)

Modules: 0
(No malicious items detected)

Registry Keys: 21
PUP.Optional.MindSpark, HKU\S-1-5-21-926465619-1908093909-1659972362-1001\SOFTWARE\MICROSOFT\WINDOWS\CURRENTVERSION\UNINSTALL\OnlineMapFinderTooltab Uninstall Internet Explorer, Quarantined, [d1c4becab9f006301ae0c4234eb4c53b],
PUP.Optional.GeekBuddy, HKLM\SOFTWARE\GeekBuddyRSP, Quarantined, [1283fd8bf0b9ff374ab9ad9f728ef40c],
PUP.Optional.DriverIdentifier, HKLM\SOFTWARE\CLASSES\driveruploader, Quarantined, [395cbbcdddcc1521d7167a085da3de22],
PUP.Optional.SearchManager, HKLM\SOFTWARE\GOOGLE\CHROME\EXTENSIONS\pilplloabdedfmialnfchjomjmpjcoej, Quarantined, [aaeb6a1effaa0f275cdda618857d6a96],
PUP.Optional.WinYahoo, HKLM\SOFTWARE\MICROSOFT\INTERNET EXPLORER\SEARCHSCOPES\{0633EE93-D776-472F-A0FF-E1416B8B2E3A}, Quarantined, [bdd80880d7d26accf639759bc73bc937],
PUP.Optional.ByteFence, HKLM\SOFTWARE\MICROSOFT\TRACING\ByteFence_RASAPI32, Quarantined, [fc99a8e0edbc8aac44915df321e01ee2],
PUP.Optional.ByteFence, HKLM\SOFTWARE\MICROSOFT\TRACING\ByteFence_RASMANCS, Quarantined, [435277117d2c072fa92ccf81e21ffd03],
PUP.Optional.WebBar, HKLM\SOFTWARE\MICROSOFT\TRACING\winwb_RASAPI32, Quarantined, [94016820a80170c63e7ae9d7fd056799],
PUP.Optional.WebBar, HKLM\SOFTWARE\MICROSOFT\TRACING\winwb_RASMANCS, Quarantined, [7d1804849a0ff73f694fe3dd71919769],
PUP.Optional.GeekBuddy, HKLM\SOFTWARE\WOW6432NODE\GeekBuddyRSP, Quarantined, [1b7a6c1c5a4ff34359aaca825aa6d32d],
PUP.Optional.DriverIdentifier, HKLM\SOFTWARE\WOW6432NODE\CLASSES\driveruploader, Quarantined, [fc9971172980eb4b8568d3af34cc4cb4],
PUP.Optional.SearchManager, HKLM\SOFTWARE\WOW6432NODE\GOOGLE\CHROME\EXTENSIONS\pilplloabdedfmialnfchjomjmpjcoej, Quarantined, [167fdeaa0b9e9c9a261315a96f9341bf],
PUP.Optional.WinYahoo, HKLM\SOFTWARE\WOW6432NODE\MICROSOFT\INTERNET EXPLORER\SEARCHSCOPES\{0633EE93-D776-472F-A0FF-E1416B8B2E3A}, Quarantined, [ff96acdc80290b2bc26d3bd5cc367987],
PUP.Optional.GeekBuddy, HKLM\SOFTWARE\WOW6432NODE\WOW6432NODE\GeekBuddyRSP, Quarantined, [deb778109712102689198dd160a03dc3],
PUP.Optional.SpyHunter, HKLM\SYSTEM\CURRENTCONTROLSET\SERVICES\ESGSCANNER, Quarantined, [0293b9cfe2c735012ad7cb6e2bd513ed],
PUP.Optional.GeekBuddy, HKLM\SYSTEM\CURRENTCONTROLSET\SERVICES\EVENTLOG\APPLICATION\GeekBuddyRSP, Quarantined, [6f26493f5b4e41f599de66f94bb538c8],
PUP.Optional.InstallCore, HKU\S-1-5-21-926465619-1908093909-1659972362-1001\SOFTWARE\csastats, Quarantined, [c0d5741468414aecf144dae4689a43bd],
PUP.Optional.InstallCore, HKU\S-1-5-21-926465619-1908093909-1659972362-1001\SOFTWARE\ICSW1.23, Quarantined, [f2a3c8c01f8aaa8c803b552af60c3cc4],
PUP.Optional.SearchManager, HKU\S-1-5-21-926465619-1908093909-1659972362-1001\SOFTWARE\GOOGLE\CHROME\EXTENSIONS\pilplloabdedfmialnfchjomjmpjcoej, Quarantined, [9005ea9e5a4f7cbabe286ca523df3dc3],
PUP.Optional.MindSpark, HKU\S-1-5-21-926465619-1908093909-1659972362-1001\SOFTWARE\ONLINEMAPFINDER, Quarantined, [abea0682f6b3e94da672232fce328977],
PUP.Optional.ProductSetup, HKU\S-1-5-21-926465619-1908093909-1659972362-1001\SOFTWARE\PRODUCTSETUP, Quarantined, [6332d5b33a6f6bcbb48b5c2c1ee49868],

Registry Values: 8
PUP.Optional.WinYahoo, HKLM\SOFTWARE\MICROSOFT\INTERNET EXPLORER\MAIN|Start Page, https://us.search.yahoo.com/yhs/web?...am1=1&param2=f[dabb8800a801e1551dcf9d7039c7a45c]D1%26b[dabb8800a801e1551dcf9d7039c7a45c]DIE%26cc[dabb8800a801e1551dcf9d7039c7a45c]Dus%26pa[dabb8800a801e1551dcf9d7039c7a45c]Dwincy%26cd[dabb8800a801e1551dcf9d7039c7a45c]D2XzuyEtN2Y1L1QzutDtDtByE0Ezz0DtBzz0E0DyC0BtB0CyCtN0D0Tzu0StCzzyEtDtN1L2XzutAtFtByDtFtCtFtCtDyDtN1L1Czu1StN1L1G1B1V1N2Y1L1Qzu2StDyCtB0ByBtDyBzytGtC0FtB0DtGzytDyB0EtGtAyEtC0AtGtA0Fzy0EyB0EyEyE0FzztCzz2QtN1M1F1B2Z1V1N2Y1L1Qzu2S0C0C0EyE0BtDzytDtGyDyDyEtCtGyEyCtCtAtGzy0FyE0FtGzy0F0AyDyDyC0DtC0DzytDyC2QtN0A0LzutB%26cr[dabb8800a801e1551dcf9d7039c7a45c]D1642674196%26a[dabb8800a801e1551dcf9d7039c7a45c]Dwbf_dwndlm_17_02%26os_ver[dabb8800a801e1551dcf9d7039c7a45c]D6.1%26os[dabb8800a801e1551dcf9d7039c7a45c]DWindowsQuarantinedB7QuarantinedBProfessional, %4, %5
PUP.Optional.WinYahoo, HKLM\SOFTWARE\MICROSOFT\INTERNET EXPLORER\SEARCHSCOPES\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}|URL, https://us.search.yahoo.com/yhs/sear...am1=1&param2=f[bdd80880d7d26accf639759bc73bc937]D4%26b[bdd80880d7d26accf639759bc73bc937]DIE%26cc[bdd80880d7d26accf639759bc73bc937]Dus%26pa[bdd80880d7d26accf639759bc73bc937]Dwincy%26cd[bdd80880d7d26accf639759bc73bc937]D2XzuyEtN2Y1L1QzutDtDtByE0Ezz0DtBzz0E0DyC0BtB0CyCtN0D0Tzu0StCzzyEtDtN1L2XzutAtFtByDtFtCtFtCtDyDtN1L1Czu1StN1L1G1B1V1N2Y1L1Qzu2StDyCtB0ByBtDyBzytGtC0FtB0DtGzytDyB0EtGtAyEtC0AtGtA0Fzy0EyB0EyEyE0FzztCzz2QtN1M1F1B2Z1V1N2Y1L1Qzu2S0C0C0EyE0BtDzytDtGyDyDyEtCtGyEyCtCtAtGzy0FyE0FtGzy0F0AyDyDyC0DtC0DzytDyC2QtN0A0LzutB%26cr[bdd80880d7d26accf639759bc73bc937]D1642674196%26a[bdd80880d7d26accf639759bc73bc937]Dwbf_dwndlm_17_02%26os_ver[bdd80880d7d26accf639759bc73bc937]D6.1%26os[bdd80880d7d26accf639759bc73bc937]DWindowsQuarantinedB7QuarantinedBProfessional&p={searchTerms}, %4, %5
PUP.Optional.WinYahoo, HKLM\SOFTWARE\WOW6432NODE\MICROSOFT\INTERNET EXPLORER\MAIN|Start Page, https://us.search.yahoo.com/yhs/web?...am1=1&param2=f[b5e00a7ec1e884b2a8445fae857be61a]D1%26b[b5e00a7ec1e884b2a8445fae857be61a]DIE%26cc[b5e00a7ec1e884b2a8445fae857be61a]Dus%26pa[b5e00a7ec1e884b2a8445fae857be61a]Dwincy%26cd[b5e00a7ec1e884b2a8445fae857be61a]D2XzuyEtN2Y1L1QzutDtDtByE0Ezz0DtBzz0E0DyC0BtB0CyCtN0D0Tzu0StCzzyEtDtN1L2XzutAtFtByDtFtCtFtCtDyDtN1L1Czu1StN1L1G1B1V1N2Y1L1Qzu2StDyCtB0ByBtDyBzytGtC0FtB0DtGzytDyB0EtGtAyEtC0AtGtA0Fzy0EyB0EyEyE0FzztCzz2QtN1M1F1B2Z1V1N2Y1L1Qzu2S0C0C0EyE0BtDzytDtGyDyDyEtCtGyEyCtCtAtGzy0FyE0FtGzy0F0AyDyDyC0DtC0DzytDyC2QtN0A0LzutB%26cr[b5e00a7ec1e884b2a8445fae857be61a]D1642674196%26a[b5e00a7ec1e884b2a8445fae857be61a]Dwbf_dwndlm_17_02%26os_ver[b5e00a7ec1e884b2a8445fae857be61a]D6.1%26os[b5e00a7ec1e884b2a8445fae857be61a]DWindowsQuarantinedB7QuarantinedBProfessional, %4, %5
PUP.Optional.WinYahoo, HKLM\SOFTWARE\WOW6432NODE\MICROSOFT\INTERNET EXPLORER\SEARCHSCOPES\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}|URL, https://us.search.yahoo.com/yhs/sear...am1=1&param2=f[ff96acdc80290b2bc26d3bd5cc367987]D4%26b[ff96acdc80290b2bc26d3bd5cc367987]DIE%26cc[ff96acdc80290b2bc26d3bd5cc367987]Dus%26pa[ff96acdc80290b2bc26d3bd5cc367987]Dwincy%26cd[ff96acdc80290b2bc26d3bd5cc367987]D2XzuyEtN2Y1L1QzutDtDtByE0Ezz0DtBzz0E0DyC0BtB0CyCtN0D0Tzu0StCzzyEtDtN1L2XzutAtFtByDtFtCtFtCtDyDtN1L1Czu1StN1L1G1B1V1N2Y1L1Qzu2StDyCtB0ByBtDyBzytGtC0FtB0DtGzytDyB0EtGtAyEtC0AtGtA0Fzy0EyB0EyEyE0FzztCzz2QtN1M1F1B2Z1V1N2Y1L1Qzu2S0C0C0EyE0BtDzytDtGyDyDyEtCtGyEyCtCtAtGzy0FyE0FtGzy0F0AyDyDyC0DtC0DzytDyC2QtN0A0LzutB%26cr[ff96acdc80290b2bc26d3bd5cc367987]D1642674196%26a[ff96acdc80290b2bc26d3bd5cc367987]Dwbf_dwndlm_17_02%26os_ver[ff96acdc80290b2bc26d3bd5cc367987]D6.1%26os[ff96acdc80290b2bc26d3bd5cc367987]DWindowsQuarantinedB7QuarantinedBProfessional&p={searchTerms}, %4, %5
PUP.Optional.SpyHunter, HKLM\SYSTEM\CURRENTCONTROLSET\SERVICES\ESGSCANNER|ImagePath, system32\DRIVERS\EsgScanner.sys, Quarantined, [0293b9cfe2c735012ad7cb6e2bd513ed]
PUP.Optional.MindSpark, HKU\S-1-5-21-926465619-1908093909-1659972362-1001\SOFTWARE\MICROSOFT\WINDOWS\CURRENTVERSION\UNINSTALL\OnlineMapFinderTooltab Uninstall Internet Explorer|Publisher, Mindspark Interactive Network, Inc., Quarantined, [5c39cabed3d691a5682ddc705ca450b0]
PUP.Optional.MindSpark, HKU\S-1-5-21-926465619-1908093909-1659972362-1001\SOFTWARE\ONLINEMAPFINDER|Start Page, http://hp.myway.com/onlinemapfinder/ttab02/index.html?n=7839EA2F&p2=^BA5^xdm508^TTAB02^us&ptb=9BFBE9E7-97B8-414A-94C8-7CC30C06D08C&si=49588_GAMECHANGER-ZZZ-MAIN-IE&coid=55bd387b075846868cee58c1049d8200, Quarantined, [abea0682f6b3e94da672232fce328977]
PUP.Optional.ProductSetup, HKU\S-1-5-21-926465619-1908093909-1659972362-1001\SOFTWARE\PRODUCTSETUP|tb, 0N1S1T1H0K1C1U, Quarantined, [6332d5b33a6f6bcbb48b5c2c1ee49868]

Registry Data: 2
PUP.Optional.WinYahoo, HKLM\SOFTWARE\MICROSOFT\INTERNET EXPLORER\MAIN|Start Page, https://us.search.yahoo.com/yhs/web?...1&param2=fBad: (https://us.search.yahoo.com/yhs/web?...onal),Replaced,[5c3928606940c0765e10f7eae31f0ef2]D1%26bBad: (https://us.search.yahoo.com/yhs/web?...onal),Replaced,[5c3928606940c0765e10f7eae31f0ef2]DIE%26ccBad: (https://us.search.yahoo.com/yhs/web?...onal),Replaced,[5c3928606940c0765e10f7eae31f0ef2]Dus%26paBad: (https://us.search.yahoo.com/yhs/web?...onal),Replaced,[5c3928606940c0765e10f7eae31f0ef2]Dwincy%26cdBad: (https://us.search.yahoo.com/yhs/web?...onal),Replaced,[5c3928606940c0765e10f7eae31f0ef2]D2XzuyEtN2Y1L1QzutDtDtByE0Ezz0DtBzz0E0DyC0BtB0CyCtN0D0Tzu0StCzzyEtDtN1L2XzutAtFtByDtFtCtFtCtDyDtN1L1Czu1StN1L1G1B1V1N2Y1L1Qzu2StDyCtB0ByBtDyBzytGtC0FtB0DtGzytDyB0EtGtAyEtC0AtGtA0Fzy0EyB0EyEyE0FzztCzz2QtN1M1F1B2Z1V1N2Y1L1Qzu2S0C0C0EyE0BtDzytDtGyDyDyEtCtGyEyCtCtAtGzy0FyE0FtGzy0F0AyDyDyC0DtC0DzytDyC2QtN0A0LzutB%26crBad: (https://us.search.yahoo.com/yhs/web?...onal),Replaced,[5c3928606940c0765e10f7eae31f0ef2]D1642674196%26aBad: (https://us.search.yahoo.com/yhs/web?...onal),Replaced,[5c3928606940c0765e10f7eae31f0ef2]Dwbf_dwndlm_17_02%26os_verBad: (https://us.search.yahoo.com/yhs/web?...onal),Replaced,[5c3928606940c0765e10f7eae31f0ef2]D6.1%26osBad: (https://us.search.yahoo.com/yhs/web?...onal),Replaced,[5c3928606940c0765e10f7eae31f0ef2]DWindowsGood: (www.google.com)B7Good: (www.google.com)BProfessional, %4, %5
PUP.Optional.WinYahoo, HKLM\SOFTWARE\WOW6432NODE\MICROSOFT\INTERNET EXPLORER\MAIN|Start Page, https://us.search.yahoo.com/yhs/web?...1&param2=fBad: (https://us.search.yahoo.com/yhs/web?...onal),Replaced,[890c4345e1c8e2545c12786909f96e92]D1%26bBad: (https://us.search.yahoo.com/yhs/web?...onal),Replaced,[890c4345e1c8e2545c12786909f96e92]DIE%26ccBad: (https://us.search.yahoo.com/yhs/web?...onal),Replaced,[890c4345e1c8e2545c12786909f96e92]Dus%26paBad: (https://us.search.yahoo.com/yhs/web?...onal),Replaced,[890c4345e1c8e2545c12786909f96e92]Dwincy%26cdBad: (https://us.search.yahoo.com/yhs/web?...onal),Replaced,[890c4345e1c8e2545c12786909f96e92]D2XzuyEtN2Y1L1QzutDtDtByE0Ezz0DtBzz0E0DyC0BtB0CyCtN0D0Tzu0StCzzyEtDtN1L2XzutAtFtByDtFtCtFtCtDyDtN1L1Czu1StN1L1G1B1V1N2Y1L1Qzu2StDyCtB0ByBtDyBzytGtC0FtB0DtGzytDyB0EtGtAyEtC0AtGtA0Fzy0EyB0EyEyE0FzztCzz2QtN1M1F1B2Z1V1N2Y1L1Qzu2S0C0C0EyE0BtDzytDtGyDyDyEtCtGyEyCtCtAtGzy0FyE0FtGzy0F0AyDyDyC0DtC0DzytDyC2QtN0A0LzutB%26crBad: (https://us.search.yahoo.com/yhs/web?...onal),Replaced,[890c4345e1c8e2545c12786909f96e92]D1642674196%26aBad: (https://us.search.yahoo.com/yhs/web?...onal),Replaced,[890c4345e1c8e2545c12786909f96e92]Dwbf_dwndlm_17_02%26os_verBad: (https://us.search.yahoo.com/yhs/web?...onal),Replaced,[890c4345e1c8e2545c12786909f96e92]D6.1%26osBad: (https://us.search.yahoo.com/yhs/web?...onal),Replaced,[890c4345e1c8e2545c12786909f96e92]DWindowsGood: (www.google.com)B7Good: (www.google.com)BProfessional, %4, %5

Folders: 25
Adware.ChinAd, C:\ProgramData\Thunder Network\DownloadLib, Quarantined, [eea76f197a2fc47282157274827e51af],
Adware.ChinAd, C:\ProgramData\Thunder Network, Quarantined, [eea76f197a2fc47282157274827e51af],
PUP.Optional.SearchManager, C:\Users\Geoff's-Laptop\AppData\Local\Google\Chrome\User Data\Default\Extensions\pilplloabdedfmialnfchjomjmpjcoej, Quarantined, [6f2642465e4b2214de09f1448e7260a0],
PUP.Optional.SearchManager, C:\Users\Geoff's-Laptop\AppData\Local\Google\Chrome\User Data\Default\Extensions\pilplloabdedfmialnfchjomjmpjcoej\10.1.1.52_0, Quarantined, [6f2642465e4b2214de09f1448e7260a0],
PUP.Optional.SearchManager, C:\Users\Geoff's-Laptop\AppData\Local\Google\Chrome\User Data\Default\Extensions\pilplloabdedfmialnfchjomjmpjcoej\10.1.1.52_0\content, Quarantined, [6f2642465e4b2214de09f1448e7260a0],
PUP.Optional.SearchManager, C:\Users\Geoff's-Laptop\AppData\Local\Google\Chrome\User Data\Default\Extensions\pilplloabdedfmialnfchjomjmpjcoej\10.1.1.52_0\content\fonts, Quarantined, [6f2642465e4b2214de09f1448e7260a0],
PUP.Optional.SearchManager, C:\Users\Geoff's-Laptop\AppData\Local\Google\Chrome\User Data\Default\Extensions\pilplloabdedfmialnfchjomjmpjcoej\10.1.1.52_0\content\images, Quarantined, [6f2642465e4b2214de09f1448e7260a0],
PUP.Optional.SearchManager, C:\Users\Geoff's-Laptop\AppData\Local\Google\Chrome\User Data\Default\Extensions\pilplloabdedfmialnfchjomjmpjcoej\10.1.1.52_0\content\images\icons, Quarantined, [6f2642465e4b2214de09f1448e7260a0],
PUP.Optional.SearchManager, C:\Users\Geoff's-Laptop\AppData\Local\Google\Chrome\User Data\Default\Extensions\pilplloabdedfmialnfchjomjmpjcoej\10.1.1.52_0\content\images\weather, Quarantined, [6f2642465e4b2214de09f1448e7260a0],
PUP.Optional.SearchManager, C:\Users\Geoff's-Laptop\AppData\Local\Google\Chrome\User Data\Default\Extensions\pilplloabdedfmialnfchjomjmpjcoej\10.1.1.52_0\skin, Quarantined, [6f2642465e4b2214de09f1448e7260a0],
PUP.Optional.SearchManager, C:\Users\Geoff's-Laptop\AppData\Local\Google\Chrome\User Data\Default\Extensions\pilplloabdedfmialnfchjomjmpjcoej\10.1.1.52_0\skin\icons, Quarantined, [6f2642465e4b2214de09f1448e7260a0],
PUP.Optional.SearchManager, C:\Users\Geoff's-Laptop\AppData\Local\Google\Chrome\User Data\Default\Extensions\pilplloabdedfmialnfchjomjmpjcoej\10.1.1.52_0\vendor, Quarantined, [6f2642465e4b2214de09f1448e7260a0],
PUP.Optional.SearchManager, C:\Users\Geoff's-Laptop\AppData\Local\Google\Chrome\User Data\Default\Extensions\pilplloabdedfmialnfchjomjmpjcoej\10.1.1.52_0\_metadata, Quarantined, [6f2642465e4b2214de09f1448e7260a0],
PUP.Optional.GeekBuddy, C:\Program Files\COMODO\GeekBuddy, Quarantined, [484dbacefcad66d0388ef5560000c63a],
PUP.Optional.MindSpark, C:\Users\Geoff's-Laptop\AppData\Local\OnlineMapFinderTooltab, Quarantined, [692c32566d3c74c209db77dbcb3517e9],
PUP.Optional.DriverIdentifier, C:\Program Files (x86)\Driver Identifier, Quarantined, [c3d2e99f03a6aa8cd3d3a8da29d7b54b],
PUP.Optional.DriverIdentifier, C:\Users\Geoff's-Laptop\AppData\Roaming\driveridentifier, Quarantined, [2075107852571026c5994a3911ef9a66],
PUP.Optional.Searchweb.Generic, C:\Users\Geoff's-Laptop\AppData\Local\Google\Chrome\User Data\Default\Extensions\oljlibhjmjefbkgnepcmigbgjdjjfobe\1.2.0_0, Quarantined, [464f592f6445af870630c7a5b94758a8],
PUP.Optional.Searchweb.Generic, C:\Users\Geoff's-Laptop\AppData\Local\Google\Chrome\User Data\Default\Extensions\oljlibhjmjefbkgnepcmigbgjdjjfobe\1.2.0_0\icons, Quarantined, [464f592f6445af870630c7a5b94758a8],
PUP.Optional.Searchweb.Generic, C:\Users\Geoff's-Laptop\AppData\Local\Google\Chrome\User Data\Default\Extensions\oljlibhjmjefbkgnepcmigbgjdjjfobe\1.2.0_0\popup, Quarantined, [464f592f6445af870630c7a5b94758a8],
PUP.Optional.Searchweb.Generic, C:\Users\Geoff's-Laptop\AppData\Local\Google\Chrome\User Data\Default\Extensions\oljlibhjmjefbkgnepcmigbgjdjjfobe\1.2.0_0\popup\images, Quarantined, [464f592f6445af870630c7a5b94758a8],
PUP.Optional.Searchweb.Generic, C:\Users\Geoff's-Laptop\AppData\Local\Google\Chrome\User Data\Default\Extensions\oljlibhjmjefbkgnepcmigbgjdjjfobe\1.2.0_0\popup\vendor, Quarantined, [464f592f6445af870630c7a5b94758a8],
PUP.Optional.Searchweb.Generic, C:\Users\Geoff's-Laptop\AppData\Local\Google\Chrome\User Data\Default\Extensions\oljlibhjmjefbkgnepcmigbgjdjjfobe\1.2.0_0\popup\vendor\jquery, Quarantined, [464f592f6445af870630c7a5b94758a8],
PUP.Optional.Searchweb.Generic, C:\Users\Geoff's-Laptop\AppData\Local\Google\Chrome\User Data\Default\Extensions\oljlibhjmjefbkgnepcmigbgjdjjfobe\1.2.0_0\_metadata, Quarantined, [464f592f6445af870630c7a5b94758a8],
PUP.Optional.Searchweb.Generic, C:\Users\Geoff's-Laptop\AppData\Local\Google\Chrome\User Data\Default\Extensions\oljlibhjmjefbkgnepcmigbgjdjjfobe, Quarantined, [464f592f6445af870630c7a5b94758a8],

[jdc2000]

Follow the instructions at the link below, post all requested logs.

http://discussions.virtualdr.com/sho...ted-3-21-2015)