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June 15th, 2017, 10:27 PM
#1
SOMETHING IS HI-JACKING MY YAHOO
My computer is a 2011 I-Mac 27 that runs version 10.12.5 mac0S SIERRA.
I normally have about 10 Tabs open all the time. I get most of my NEWS from the YAHOO site. For several months, I have had a problem with the Yahoo tab. I am cruising along, minding my own business when suddenly the screen goes blank and then up comes a request for me to participate in a survey for Bell Canada.
It does not matter whether I use Safari, Chrome or Firefox. I am not all that experienced with computers so I have no idea how to get rid of this virus. Is there a program out there that will DEFINITELY kill this annoying bug?
Any help will be very much appreciated. If you need more information, kindly ask and I will do my best to provide it quickly.
Thank you in advance,
Tom
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June 16th, 2017, 01:32 AM
#2
Are you running any antivirus or antimalware software on that Mac?
There is a version of Malwarebytes for Mac. I have not tried it, but it my be worth a shot to see if it detects anything.
https://www.malwarebytes.com/mac/
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June 16th, 2017, 07:13 AM
#3
The only piece of software I am running is a product called AVAST and it has not detected the problem. I did try to download Malware Bytes but when Apple updated my Safari the last time, they killed off two of my three blue boxes and one of those was called the Applications Folder. I still have the Downloads Folder and MWB is sitting there as I write to you but it wants me to drag the install box over to the App Folder I no longer have.
The 2nd problem I have is that today is my 73rd birthday and my son just told me he is taking me to a friends cottage in the Kawartha's for the weekend. We are leaving at 11 AM and I have to do a bit of packing. However, I have a dentist appointment on Monday, so I have to be back for that. I have little choice but to put off your help until late Monday. Sorry about that.
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June 16th, 2017, 08:52 AM
#4
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June 16th, 2017, 08:58 AM
#5
The antivirus I used to clean up my daughters mac
https://home.sophos.com/mac
To use it Avast will have to be uninstalled first.
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July 21st, 2017, 06:38 PM
#6
Yahoo is notorious for Malware attack Ads ...
Windows 10 Home 64 Intel® Core™ i5-8265U (1.6 GHz base frequency, up to 3.9 GHz, 6 MB cache, 4 cores)
17.3" diagonal HD+ SVA BrightView WLED-backlit (1600 x 900) 256 GB - 5400 rpm SATA
Windows 10 //21H1 (OS Build 19044..2251) 64bit //Google Chrome 118.0.5993.89 (Official Build) (64-bit)/ 16GB Memory/ AMD Radeon HD 7700 series Video Card//N68C-GS FX2.00 gigahertz AMD Athlon 64 X2 Dual Core /[/B]
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