HP Pavillion p7-1225 CPU: AMD A8-3820 Mem: 8GB DDR3 SDRAM Hitachi 1TB
Microsoft Windows 10 Home (x64) Build 14393.953

I'm not sure if this is the correct forum since this program is acting like an "infestation". In January I tried to install Turbo Tax 2016 from a CD, when I tried to open the program, I got an error message "173" which starts off as below...
Warning: Failed to initialize MappingProvider: class Intuit::Ctg::Pta::InvalidOperationException exception: class tke::MappingProvider; Type already registered; Register()
at F:\Jenkins\workspace\TTWinSCMTY16-Post\Dev\main\System\src\ApiBus.cpp: 63
Exception Properties:
Interface: class tke::MappingProvider
strategy:
zpExceptionBase: error code = 173 source file = F:\Jenkins\workspace\TTWinSCMTY16-Post\Dev\main\Src\High\FE\FormEng\fEngine.cpp, line 1119{“BackTrace” :{ “Modules” :[
{

and it goes on for a full page.

I tried multiple times in February with the "help" of a TT rep, they suggested I download a web version and still got nowhere, same error message. At some point I was searching for a 2015 TT file and when I did a search on "Turbo", pages and pages came up - every single installation left files, even though I uninstalled every time. The reps at TT are no help, they don't have a clue and after this I sure don't trust them.

The oldest restore point I have is 3/8/17. This is the only computer I don't currently have back up on (I have BackBlaze and an 4TB WD back up drive on my other three).

How do I get rid of TT 2016 and these files on this computer? I had no problems with 2015 on this desktop, and no problems loading 2016 on my Dell laptops and desktop, but I need it on this desktop.

Any suggestions will be greatly appreciated, even if I have to wipe it and start over, not that I want to do that, and I don't know how. But I have to get somewhere with this...


certifiable


Listed below isn't even the tip of the iceberg for the files left on my hard drive! Like 1/1000th...!

"C:\Users\owner\AppData\Local\Application Data\Application Data\Application Data\Temp\ckz_V4DG\TurboTax 2016"
"C:\Users\owner\AppData\Local\Application Data\Application Data\Application Data\Temp\ckz_WJ0M\TurboTax 2016"
"C:\Users\owner\AppData\Local\Application Data\Application Data\Temp\ckz_0JIS\TurboTax 2016"
"C:\Users\owner\AppData\Local\Application Data\Application Data\Temp\ckz_5LUZ\TurboTax 2016"
"C:\Users\owner\AppData\Local\Application Data\Application Data\Temp\ckz_P02M\TurboTax 2016"
"C:\Users\owner\AppData\Local\Application Data\Application Data\Temp\ckz_P18U\TurboTax 2016"
"C:\Users\owner\AppData\Local\Application Data\Application Data\Temp\ckz_V4DG\TurboTax 2016"
"C:\Users\owner\AppData\Local\Application Data\Application Data\Temp\ckz_WJ0M\TurboTax 2016"
"C:\Users\owner\AppData\Local\Application Data\Temp\ckz_0JIS\TurboTax 2016"
"C:\Users\owner\AppData\Local\Application Data\Temp\ckz_5LUZ\TurboTax 2016"
"C:\Users\owner\AppData\Local\Application Data\Temp\ckz_P02M\TurboTax 2016"
"C:\Users\owner\AppData\Local\Application Data\Temp\ckz_P18U\TurboTax 2016"
"C:\Users\owner\AppData\Local\Application Data\Temp\ckz_V4DG\TurboTax 2016"
"C:\Users\owner\AppData\Local\Application Data\Temp\ckz_WJ0M\TurboTax 2016"
"C:\Users\owner\AppData\Local\Temp\ckz_0JIS\TurboTax 2016"
"C:\Users\owner\AppData\Local\Temp\ckz_5LUZ\TurboTax 2016"
"C:\Users\owner\AppData\Local\Temp\ckz_P02M\TurboTax 2016"
"C:\Users\owner\AppData\Local\Temp\ckz_P18U\TurboTax 2016"
"C:\Users\owner\AppData\Local\Temp\ckz_V4DG\TurboTax 2016"
"C:\Users\owner\AppData\Local\Temp\ckz_WJ0M\TurboTax 2016"
"C:\Users\owner\Downloads\Turbo Tax 2016\TurboTax 2016"
"C:\Users\owner\AppData\Local\Application Data\Application Data\Application Data\Temp\4fa4fed4-dcdf-46af-ad48-ab8b53852b5f\TurboTax 2016 Installer.exe"
"C:\Users\owner\AppData\Local\Application Data\Application Data\Application Data\Temp\93ff5ca5-c857-478b-ab15-2f3679772b04\TurboTax 2016 Installer.exe"
"C:\Users\owner\AppData\Local\Application Data\Application Data\Application Data\Temp\a31e8b70-db52-4c2f-a99b-2dfccadbc97d\TurboTax 2016 Installer.exe"
"C:\Users\owner\AppData\Local\Application Data\Application Data\Application Data\Temp\a42f98c0-cf44-46d1-b32d-ee5bcbd8d63b\TurboTax 2016 Installer.exe"
"C:\Users\owner\AppData\Local\Application Data\Application Data\Application Data\Temp\ckz_0JIS\TurboTax 2016\TurboTax 2016 Installer.exe"
"C:\Users\owner\AppData\Local\Application Data\Application Data\Application Data\Temp\ckz_5LUZ\TurboTax 2016\TurboTax 2016 Installer.exe"
"C:\Users\owner\AppData\Local\Application Data\Application Data\Application Data\Temp\ckz_P02M\TurboTax 2016\TurboTax 2016 Installer.exe"
"C:\Users\owner\AppData\Local\Application Data\Application Data\Application Data\Temp\ckz_P18U\TurboTax 2016\TurboTax 2016 Installer.exe"
"C:\Users\owner\AppData\Local\Application Data\Application Data\Application Data\Temp\ckz_V4DG\TurboTax 2016\TurboTax 2016 Installer.exe"
"C:\Users\owner\AppData\Local\Application Data\Application Data\Application Data\Temp\ckz_WJ0M\TurboTax 2016\TurboTax 2016 Installer.exe"
"C:\Users\owner\AppData\Local\Application Data\Application Data\Temp\4fa4fed4-dcdf-46af-ad48-ab8b53852b5f\TurboTax 2016 Installer.exe"
"C:\Users\owner\AppData\Local\Application Data\Application Data\Temp\93ff5ca5-c857-478b-ab15-2f3679772b04\TurboTax 2016 Installer.exe"
"C:\Users\owner\AppData\Local\Application Data\Application Data\Temp\a31e8b70-db52-4c2f-a99b-2dfccadbc97d\TurboTax 2016 Installer.exe"
"C:\Users\owner\AppData\Local\Application Data\Application Data\Temp\a42f98c0-cf44-46d1-b32d-ee5bcbd8d63b\TurboTax 2016 Installer.exe"
"C:\Users\owner\AppData\Local\Application Data\Application Data\Temp\ckz_0JIS\TurboTax 2016\TurboTax 2016 Installer.exe"
"C:\Users\owner\AppData\Local\Application Data\Application Data\Temp\ckz_5LUZ\TurboTax 2016\TurboTax 2016 Installer.exe"
"C:\Users\owner\AppData\Local\Application Data\Application Data\Temp\ckz_P02M\TurboTax 2016\TurboTax 2016 Installer.exe"
"C:\Users\owner\AppData\Local\Application Data\Application Data\Temp\ckz_P18U\TurboTax 2016\TurboTax 2016 Installer.exe"
"C:\Users\owner\AppData\Local\Application Data\Application Data\Temp\ckz_V4DG\TurboTax 2016\TurboTax 2016 Installer.exe"
"C:\Users\owner\AppData\Local\Application Data\Application Data\Temp\ckz_WJ0M\TurboTax 2016\TurboTax 2016 Installer.exe"
"C:\Users\owner\AppData\Local\Application Data\Temp\4fa4fed4-dcdf-46af-ad48-ab8b53852b5f\TurboTax 2016 Installer.exe"
"C:\Users\owner\AppData\Local\Application Data\Temp\93ff5ca5-c857-478b-ab15-2f3679772b04\TurboTax 2016 Installer.exe"
"C:\Users\owner\AppData\Local\Application Data\Temp\a31e8b70-db52-4c2f-a99b-2dfccadbc97d\TurboTax 2016 Installer.exe"
"C:\Users\owner\AppData\Local\Application Data\Temp\a42f98c0-cf44-46d1-b32d-ee5bcbd8d63b\TurboTax 2016 Installer.exe"
"C:\Users\owner\AppData\Local\Application Data\Temp\ckz_0JIS\TurboTax 2016\TurboTax 2016 Installer.exe"
"C:\Users\owner\AppData\Local\Application Data\Temp\ckz_5LUZ\TurboTax 2016\TurboTax 2016 Installer.exe"
"C:\Users\owner\AppData\Local\Application Data\Temp\ckz_P02M\TurboTax 2016\TurboTax 2016 Installer.exe"
"C:\Users\owner\AppData\Local\Application Data\Temp\ckz_P18U\TurboTax 2016\TurboTax 2016 Installer.exe"
"C:\Users\owner\AppData\Local\Application Data\Temp\ckz_V4DG\TurboTax 2016\TurboTax 2016 Installer.exe"
"C:\Users\owner\AppData\Local\Application Data\Temp\ckz_WJ0M\TurboTax 2016\TurboTax 2016 Installer.exe"
"C:\Users\owner\AppData\Local\Temp\4fa4fed4-dcdf-46af-ad48-ab8b53852b5f\TurboTax 2016 Installer.exe"
"C:\Users\owner\AppData\Local\Temp\93ff5ca5-c857-478b-ab15-2f3679772b04\TurboTax 2016 Installer.exe"
"C:\Users\owner\AppData\Local\Temp\a31e8b70-db52-4c2f-a99b-2dfccadbc97d\TurboTax 2016 Installer.exe"
"C:\Users\owner\AppData\Local\Temp\a42f98c0-cf44-46d1-b32d-ee5bcbd8d63b\TurboTax 2016 Installer.exe"
"C:\Users\owner\AppData\Local\Temp\ckz_0JIS\TurboTax 2016\TurboTax 2016 Installer.exe"
"C:\Users\owner\AppData\Local\Temp\ckz_5LUZ\TurboTax 2016\TurboTax 2016 Installer.exe"
"C:\Users\owner\AppData\Local\Temp\ckz_P02M\TurboTax 2016\TurboTax 2016 Installer.exe"
"C:\Users\owner\AppData\Local\Temp\ckz_P18U\TurboTax 2016\TurboTax 2016 Installer.exe"
"C:\Users\owner\AppData\Local\Temp\ckz_V4DG\TurboTax 2016\TurboTax 2016 Installer.exe"
"C:\Users\owner\AppData\Local\Temp\ckz_WJ0M\TurboTax 2016\TurboTax 2016 Installer.exe"
"C:\Users\owner\Downloads\Turbo Tax 2016\TurboTax 2016\TurboTax 2016 Installer.exe"
"C:\Windows\Installer\{FD003E07-4E56-4CFC-9106-B7AAB234398E}\TurboTax.exe"
"C:\Users\owner\AppData\Local\Application Data\Application Data\Application Data\Temp\ckz_0JIS\Prerequisites\TurboTaxUtility.exe"
"C:\Users\owner\AppData\Local\Application Data\Application Data\Application Data\Temp\ckz_5LUZ\Prerequisites\TurboTaxUtility.exe"
"C:\Users\owner\AppData\Local\Application Data\Application Data\Application Data\Temp\ckz_P02M\Prerequisites\TurboTaxUtility.exe"
"C:\Users\owner\AppData\Local\Application Data\Application Data\Application Data\Temp\ckz_P18U\Prerequisites\TurboTaxUtility.exe"
"C:\Users\owner\AppData\Local\Application Data\Application Data\Application Data\Temp\ckz_V4DG\Prerequisites\TurboTaxUtility.exe"
"C:\Users\owner\AppData\Local\Application Data\Application Data\Application Data\Temp\ckz_WJ0M\Prerequisites\TurboTaxUtility.exe"
"C:\Users\owner\AppData\Local\Application Data\Application Data\Temp\ckz_0JIS\Prerequisites\TurboTaxUtility.exe"
"C:\Users\owner\AppData\Local\Application Data\Application Data\Temp\ckz_5LUZ\Prerequisites\TurboTaxUtility.exe"
"C:\Users\owner\AppData\Local\Application Data\Application Data\Temp\ckz_P02M\Prerequisites\TurboTaxUtility.exe"
"C:\Users\owner\AppData\Local\Application Data\Application Data\Temp\ckz_P18U\Prerequisites\TurboTaxUtility.exe"
"C:\Users\owner\AppData\Local\Application Data\Application Data\Temp\ckz_V4DG\Prerequisites\TurboTaxUtility.exe"
"C:\Users\owner\AppData\Local\Application Data\Application Data\Temp\ckz_WJ0M\Prerequisites\TurboTaxUtility.exe"
"C:\Users\owner\AppData\Local\Application Data\Temp\ckz_0JIS\Prerequisites\TurboTaxUtility.exe"
"C:\Users\owner\AppData\Local\Application Data\Temp\ckz_5LUZ\Prerequisites\TurboTaxUtility.exe"
"C:\Users\owner\AppData\Local\Application Data\Temp\ckz_P02M\Prerequisites\TurboTaxUtility.exe"
"C:\Users\owner\AppData\Local\Application Data\Temp\ckz_P18U\Prerequisites\TurboTaxUtility.exe"
"C:\Users\owner\AppData\Local\Application Data\Temp\ckz_V4DG\Prerequisites\TurboTaxUtility.exe"
"C:\Users\owner\AppData\Local\Application Data\Temp\ckz_WJ0M\Prerequisites\TurboTaxUtility.exe"
"C:\Users\owner\AppData\Local\Temp\ckz_0JIS\Prerequisites\TurboTaxUtility.exe"
"C:\Users\owner\AppData\Local\Temp\ckz_5LUZ\Prerequisites\TurboTaxUtility.exe"
"C:\Users\owner\AppData\Local\Temp\ckz_P02M\Prerequisites\TurboTaxUtility.exe"
"C:\Users\owner\AppData\Local\Temp\ckz_P18U\Prerequisites\TurboTaxUtility.exe"
"C:\Users\owner\AppData\Local\Temp\ckz_V4DG\Prerequisites\TurboTaxUtility.exe"
"C:\Users\owner\AppData\Local\Temp\ckz_WJ0M\Prerequisites\TurboTaxUtility.exe"
"C:\Users\owner\Desktop\TurboTax\Prerequisites\TurboTaxUtility.exe"
"C:\Users\owner\Downloads\Turbo Tax 2016\Prerequisites\TurboTaxUtility.exe"
"C:\Users\owner\AppData\Local\Application Data\Application Data\Application Data\Temp\4fa4fed4-dcdf-46af-ad48-ab8b53852b5f\TurboTax 2016 Installer.exe.config"
"C:\Users\owner\AppData\Local\Application Data\Application Data\Application Data\Temp\93ff5ca5-c857-478b-ab15-2f3679772b04\TurboTax 2016 Installer.exe.config"
"C:\Users\owner\AppData\Local\Application Data\Application Data\Application Data\Temp\a31e8b70-db52-4c2f-a99b-2dfccadbc97d\TurboTax 2016 Installer.exe.config"
"C:\Users\owner\AppData\Local\Application Data\Application Data\Application Data\Temp\a42f98c0-cf44-46d1-b32d-ee5bcbd8d63b\TurboTax 2016 Installer.exe.config"
"C:\Users\owner\AppData\Local\Application Data\Application Data\Application Data\Temp\ckz_0JIS\TurboTax 2016\TurboTax 2016 Installer.exe.config"
"C:\Users\owner\AppData\Local\Application Data\Application Data\Application Data\Temp\ckz_5LUZ\TurboTax 2016\TurboTax 2016 Installer.exe.config"
"C:\Users\owner\AppData\Local\Application Data\Application Data\Application Data\Temp\ckz_P02M\TurboTax 2016\TurboTax 2016 Installer.exe.config"
"C:\Users\owner\AppData\Local\Application Data\Application Data\Application Data\Temp\ckz_P18U\TurboTax 2016\TurboTax 2016 Installer.exe.config"
"C:\Users\owner\AppData\Local\Application Data\Application Data\Application Data\Temp\ckz_V4DG\TurboTax 2016\TurboTax 2016 Installer.exe.config"
"C:\Users\owner\AppData\Local\Application Data\Application Data\Application Data\Temp\ckz_WJ0M\TurboTax 2016\TurboTax 2016 Installer.exe.config"
"C:\Users\owner\AppData\Local\Application Data\Application Data\Temp\4fa4fed4-dcdf-46af-ad48-ab8b53852b5f\TurboTax 2016 Installer.exe.config"
"C:\Users\owner\AppData\Local\Application Data\Application Data\Temp\93ff5ca5-c857-478b-ab15-2f3679772b04\TurboTax 2016 Installer.exe.config"
"C:\Users\owner\AppData\Local\Application Data\Application Data\Temp\a31e8b70-db52-4c2f-a99b-2dfccadbc97d\TurboTax 2016 Installer.exe.config"
"C:\Users\owner\AppData\Local\Application Data\Application Data\Temp\a42f98c0-cf44-46d1-b32d-ee5bcbd8d63b\TurboTax 2016 Installer.exe.config"
"C:\Users\owner\AppData\Local\Application Data\Application Data\Temp\ckz_0JIS\TurboTax 2016\TurboTax 2016 Installer.exe.config"
"C:\Users\owner\AppData\Local\Application Data\Application Data\Temp\ckz_5LUZ\TurboTax 2016\TurboTax 2016 Installer.exe.config"
"C:\Users\owner\AppData\Local\Application Data\Application Data\Temp\ckz_P02M\TurboTax 2016\TurboTax 2016 Installer.exe.config"
"C:\Users\owner\AppData\Local\Application Data\Application Data\Temp\ckz_P18U\TurboTax 2016\TurboTax 2016 Installer.exe.config"
"C:\Users\owner\AppData\Local\Application Data\Application Data\Temp\ckz_V4DG\TurboTax 2016\TurboTax 2016 Installer.exe.config"
"C:\Users\owner\AppData\Local\Application Data\Application Data\Temp\ckz_WJ0M\TurboTax 2016\TurboTax 2016 Installer.exe.config"
"C:\Users\owner\AppData\Local\Application Data\Temp\4fa4fed4-dcdf-46af-ad48-ab8b53852b5f\TurboTax 2016 Installer.exe.config"
"C:\Users\owner\AppData\Local\Application Data\Temp\93ff5ca5-c857-478b-ab15-2f3679772b04\TurboTax 2016 Installer.exe.config"
"C:\Users\owner\AppData\Local\Application Data\Temp\a31e8b70-db52-4c2f-a99b-2dfccadbc97d\TurboTax 2016 Installer.exe.config"
"C:\Users\owner\AppData\Local\Application Data\Temp\a42f98c0-cf44-46d1-b32d-ee5bcbd8d63b\TurboTax 2016 Installer.exe.config"
"C:\Users\owner\AppData\Local\Application Data\Temp\ckz_0JIS\TurboTax 2016\TurboTax 2016 Installer.exe.config"
"C:\Users\owner\AppData\Local\Application Data\Temp\ckz_5LUZ\TurboTax 2016\TurboTax 2016 Installer.exe.config"
"C:\Users\owner\AppData\Local\Application Data\Temp\ckz_P02M\TurboTax 2016\TurboTax 2016 Installer.exe.config"
"C:\Users\owner\AppData\Local\Application Data\Temp\ckz_P18U\TurboTax 2016\TurboTax 2016 Installer.exe.config"
"C:\Users\owner\AppData\Local\Application Data\Temp\ckz_V4DG\TurboTax 2016\TurboTax 2016 Installer.exe.config"
"C:\Users\owner\AppData\Local\Application Data\Temp\ckz_WJ0M\TurboTax 2016\TurboTax 2016 Installer.exe.config"
"C:\Users\owner\AppData\Local\Temp\4fa4fed4-dcdf-46af-ad48-ab8b53852b5f\TurboTax 2016 Installer.exe.config"
"C:\Users\owner\AppData\Local\Temp\93ff5ca5-c857-478b-ab15-2f3679772b04\TurboTax 2016 Installer.exe.config"
"C:\Users\owner\AppData\Local\Temp\a31e8b70-db52-4c2f-a99b-2dfccadbc97d\TurboTax 2016 Installer.exe.config"
"C:\Users\owner\AppData\Local\Temp\a42f98c0-cf44-46d1-b32d-ee5bcbd8d63b\TurboTax 2016 Installer.exe.config"
"C:\Users\owner\AppData\Local\Temp\ckz_0JIS\TurboTax 2016\TurboTax 2016 Installer.exe.config"
"C:\Users\owner\AppData\Local\Temp\ckz_5LUZ\TurboTax 2016\TurboTax 2016 Installer.exe.config"
"C:\Users\owner\AppData\Local\Temp\ckz_P02M\TurboTax 2016\TurboTax 2016 Installer.exe.config"
"C:\Users\owner\AppData\Local\Temp\ckz_P18U\TurboTax 2016\TurboTax 2016 Installer.exe.config"
"C:\Users\owner\AppData\Local\Temp\ckz_V4DG\TurboTax 2016\TurboTax 2016 Installer.exe.config"
"C:\Users\owner\AppData\Local\Temp\ckz_WJ0M\TurboTax 2016\TurboTax 2016 Installer.exe.config"
"C:\Users\owner\Downloads\Turbo Tax 2016\TurboTax 2016\TurboTax 2016 Installer.exe.config"
"C:\Users\owner\AppData\Local\Application Data\Application Data\Google\Chrome\User Data\Profile 2\Local Storage\https_shop.turbotax.intuit.com_0.localstorage"
"C:\Users\owner\AppData\Local\Application Data\Google\Chrome\User Data\Profile 2\Local Storage\https_shop.turbotax.intuit.com_0.localstorage"
"C:\Users\owner\AppData\Local\Google\Chrome\User Data\Profile 2\Local Storage\https_shop.turbotax.intuit.com_0.localstorage"
"C:\Users\owner\AppData\Local\Application Data\Application Data\Google\Chrome\User Data\Profile 2\Local Storage\https_support.turbotax.intuit.com_0.localstorage"
"C:\Users\owner\AppData\Local\Application Data\Google\Chrome\User Data\Profile 2\Local Storage\https_support.turbotax.intuit.com_0.localstorage"
"C:\Users\owner\AppData\Local\Google\Chrome\User Data\Profile 2\Local Storage\https_support.turbotax.intuit.com_0.localstorage"
"C:\Users\owner\AppData\Local\Application Data\Application Data\Google\Chrome\User Data\Profile 2\Local Storage\https_turbotax.intuit.com_0.localstorage"
"C:\Users\owner\AppData\Local\Application Data\Google\Chrome\User Data\Profile 2\Local Storage\https_turbotax.intuit.com_0.localstorage"
"C:\Users\owner\AppData\Local\Google\Chrome\User Data\Profile 2\Local Storage\https_turbotax.intuit.com_0.localstorage"
"C:\Users\owner\AppData\Local\Application Data\Application Data\Google\Chrome\User Data\Profile 2\Local Storage\https_www.turbotax.com_0.localstorage"
"C:\Users\owner\AppData\Local\Application Data\Google\Chrome\User Data\Profile 2\Local Storage\https_www.turbotax.com_0.localstorage"
"C:\Users\owner\AppData\Local\Google\Chrome\User Data\Profile 2\Local Storage\https_www.turbotax.com_0.localstorage"
"C:\Users\owner\AppData\Local\Application Data\Application Data\Google\Chrome\User Data\Profile 2\Local Storage\https_shop.turbotax.intuit.com_0.localstorage-journal"
"C:\Users\owner\AppData\Local\Application Data\Google\Chrome\User Data\Profile 2\Local Storage\https_shop.turbotax.intuit.com_0.localstorage-journal"