Software run amok
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Thread: Software run amok

  1. #1
    Join Date
    Apr 2017
    Location
    in the happy land of overwhelm
    Posts
    2

    Software run amok

    HP Pavillion p7-1225 CPU: AMD A8-3820 Mem: 8GB DDR3 SDRAM Hitachi 1TB
    Microsoft Windows 10 Home (x64) Build 14393.953

    I'm not sure if this is the correct forum since this program is acting like an "infestation". In January I tried to install Turbo Tax 2016 from a CD, when I tried to open the program, I got an error message "173" which starts off as below...
    Warning: Failed to initialize MappingProvider: class Intuit::Ctg::Pta::InvalidOperationException exception: class tke::MappingProvider; Type already registered; Register()
    at F:\Jenkins\workspace\TTWinSCMTY16-Post\Dev\main\System\src\ApiBus.cpp: 63
    Exception Properties:
    Interface: class tke::MappingProvider
    strategy:
    zpExceptionBase: error code = 173 source file = F:\Jenkins\workspace\TTWinSCMTY16-Post\Dev\main\Src\High\FE\FormEng\fEngine.cpp, line 1119{“BackTrace” :{ “Modules” :[
    {

    and it goes on for a full page.

    I tried multiple times in February with the "help" of a TT rep, they suggested I download a web version and still got nowhere, same error message. At some point I was searching for a 2015 TT file and when I did a search on "Turbo", pages and pages came up - every single installation left files, even though I uninstalled every time. The reps at TT are no help, they don't have a clue and after this I sure don't trust them.

    The oldest restore point I have is 3/8/17. This is the only computer I don't currently have back up on (I have BackBlaze and an 4TB WD back up drive on my other three).

    How do I get rid of TT 2016 and these files on this computer? I had no problems with 2015 on this desktop, and no problems loading 2016 on my Dell laptops and desktop, but I need it on this desktop.

    Any suggestions will be greatly appreciated, even if I have to wipe it and start over, not that I want to do that, and I don't know how. But I have to get somewhere with this...


    certifiable


    Listed below isn't even the tip of the iceberg for the files left on my hard drive! Like 1/1000th...!

    "C:\Users\owner\AppData\Local\Application Data\Application Data\Application Data\Temp\ckz_V4DG\TurboTax 2016"
    "C:\Users\owner\AppData\Local\Application Data\Application Data\Application Data\Temp\ckz_WJ0M\TurboTax 2016"
    "C:\Users\owner\AppData\Local\Application Data\Application Data\Temp\ckz_0JIS\TurboTax 2016"
    "C:\Users\owner\AppData\Local\Application Data\Application Data\Temp\ckz_5LUZ\TurboTax 2016"
    "C:\Users\owner\AppData\Local\Application Data\Application Data\Temp\ckz_P02M\TurboTax 2016"
    "C:\Users\owner\AppData\Local\Application Data\Application Data\Temp\ckz_P18U\TurboTax 2016"
    "C:\Users\owner\AppData\Local\Application Data\Application Data\Temp\ckz_V4DG\TurboTax 2016"
    "C:\Users\owner\AppData\Local\Application Data\Application Data\Temp\ckz_WJ0M\TurboTax 2016"
    "C:\Users\owner\AppData\Local\Application Data\Temp\ckz_0JIS\TurboTax 2016"
    "C:\Users\owner\AppData\Local\Application Data\Temp\ckz_5LUZ\TurboTax 2016"
    "C:\Users\owner\AppData\Local\Application Data\Temp\ckz_P02M\TurboTax 2016"
    "C:\Users\owner\AppData\Local\Application Data\Temp\ckz_P18U\TurboTax 2016"
    "C:\Users\owner\AppData\Local\Application Data\Temp\ckz_V4DG\TurboTax 2016"
    "C:\Users\owner\AppData\Local\Application Data\Temp\ckz_WJ0M\TurboTax 2016"
    "C:\Users\owner\AppData\Local\Temp\ckz_0JIS\TurboTax 2016"
    "C:\Users\owner\AppData\Local\Temp\ckz_5LUZ\TurboTax 2016"
    "C:\Users\owner\AppData\Local\Temp\ckz_P02M\TurboTax 2016"
    "C:\Users\owner\AppData\Local\Temp\ckz_P18U\TurboTax 2016"
    "C:\Users\owner\AppData\Local\Temp\ckz_V4DG\TurboTax 2016"
    "C:\Users\owner\AppData\Local\Temp\ckz_WJ0M\TurboTax 2016"
    "C:\Users\owner\Downloads\Turbo Tax 2016\TurboTax 2016"
    "C:\Users\owner\AppData\Local\Application Data\Application Data\Application Data\Temp\4fa4fed4-dcdf-46af-ad48-ab8b53852b5f\TurboTax 2016 Installer.exe"
    "C:\Users\owner\AppData\Local\Application Data\Application Data\Application Data\Temp\93ff5ca5-c857-478b-ab15-2f3679772b04\TurboTax 2016 Installer.exe"
    "C:\Users\owner\AppData\Local\Application Data\Application Data\Application Data\Temp\a31e8b70-db52-4c2f-a99b-2dfccadbc97d\TurboTax 2016 Installer.exe"
    "C:\Users\owner\AppData\Local\Application Data\Application Data\Application Data\Temp\a42f98c0-cf44-46d1-b32d-ee5bcbd8d63b\TurboTax 2016 Installer.exe"
    "C:\Users\owner\AppData\Local\Application Data\Application Data\Application Data\Temp\ckz_0JIS\TurboTax 2016\TurboTax 2016 Installer.exe"
    "C:\Users\owner\AppData\Local\Application Data\Application Data\Application Data\Temp\ckz_5LUZ\TurboTax 2016\TurboTax 2016 Installer.exe"
    "C:\Users\owner\AppData\Local\Application Data\Application Data\Application Data\Temp\ckz_P02M\TurboTax 2016\TurboTax 2016 Installer.exe"
    "C:\Users\owner\AppData\Local\Application Data\Application Data\Application Data\Temp\ckz_P18U\TurboTax 2016\TurboTax 2016 Installer.exe"
    "C:\Users\owner\AppData\Local\Application Data\Application Data\Application Data\Temp\ckz_V4DG\TurboTax 2016\TurboTax 2016 Installer.exe"
    "C:\Users\owner\AppData\Local\Application Data\Application Data\Application Data\Temp\ckz_WJ0M\TurboTax 2016\TurboTax 2016 Installer.exe"
    "C:\Users\owner\AppData\Local\Application Data\Application Data\Temp\4fa4fed4-dcdf-46af-ad48-ab8b53852b5f\TurboTax 2016 Installer.exe"
    "C:\Users\owner\AppData\Local\Application Data\Application Data\Temp\93ff5ca5-c857-478b-ab15-2f3679772b04\TurboTax 2016 Installer.exe"
    "C:\Users\owner\AppData\Local\Application Data\Application Data\Temp\a31e8b70-db52-4c2f-a99b-2dfccadbc97d\TurboTax 2016 Installer.exe"
    "C:\Users\owner\AppData\Local\Application Data\Application Data\Temp\a42f98c0-cf44-46d1-b32d-ee5bcbd8d63b\TurboTax 2016 Installer.exe"
    "C:\Users\owner\AppData\Local\Application Data\Application Data\Temp\ckz_0JIS\TurboTax 2016\TurboTax 2016 Installer.exe"
    "C:\Users\owner\AppData\Local\Application Data\Application Data\Temp\ckz_5LUZ\TurboTax 2016\TurboTax 2016 Installer.exe"
    "C:\Users\owner\AppData\Local\Application Data\Application Data\Temp\ckz_P02M\TurboTax 2016\TurboTax 2016 Installer.exe"
    "C:\Users\owner\AppData\Local\Application Data\Application Data\Temp\ckz_P18U\TurboTax 2016\TurboTax 2016 Installer.exe"
    "C:\Users\owner\AppData\Local\Application Data\Application Data\Temp\ckz_V4DG\TurboTax 2016\TurboTax 2016 Installer.exe"
    "C:\Users\owner\AppData\Local\Application Data\Application Data\Temp\ckz_WJ0M\TurboTax 2016\TurboTax 2016 Installer.exe"
    "C:\Users\owner\AppData\Local\Application Data\Temp\4fa4fed4-dcdf-46af-ad48-ab8b53852b5f\TurboTax 2016 Installer.exe"
    "C:\Users\owner\AppData\Local\Application Data\Temp\93ff5ca5-c857-478b-ab15-2f3679772b04\TurboTax 2016 Installer.exe"
    "C:\Users\owner\AppData\Local\Application Data\Temp\a31e8b70-db52-4c2f-a99b-2dfccadbc97d\TurboTax 2016 Installer.exe"
    "C:\Users\owner\AppData\Local\Application Data\Temp\a42f98c0-cf44-46d1-b32d-ee5bcbd8d63b\TurboTax 2016 Installer.exe"
    "C:\Users\owner\AppData\Local\Application Data\Temp\ckz_0JIS\TurboTax 2016\TurboTax 2016 Installer.exe"
    "C:\Users\owner\AppData\Local\Application Data\Temp\ckz_5LUZ\TurboTax 2016\TurboTax 2016 Installer.exe"
    "C:\Users\owner\AppData\Local\Application Data\Temp\ckz_P02M\TurboTax 2016\TurboTax 2016 Installer.exe"
    "C:\Users\owner\AppData\Local\Application Data\Temp\ckz_P18U\TurboTax 2016\TurboTax 2016 Installer.exe"
    "C:\Users\owner\AppData\Local\Application Data\Temp\ckz_V4DG\TurboTax 2016\TurboTax 2016 Installer.exe"
    "C:\Users\owner\AppData\Local\Application Data\Temp\ckz_WJ0M\TurboTax 2016\TurboTax 2016 Installer.exe"
    "C:\Users\owner\AppData\Local\Temp\4fa4fed4-dcdf-46af-ad48-ab8b53852b5f\TurboTax 2016 Installer.exe"
    "C:\Users\owner\AppData\Local\Temp\93ff5ca5-c857-478b-ab15-2f3679772b04\TurboTax 2016 Installer.exe"
    "C:\Users\owner\AppData\Local\Temp\a31e8b70-db52-4c2f-a99b-2dfccadbc97d\TurboTax 2016 Installer.exe"
    "C:\Users\owner\AppData\Local\Temp\a42f98c0-cf44-46d1-b32d-ee5bcbd8d63b\TurboTax 2016 Installer.exe"
    "C:\Users\owner\AppData\Local\Temp\ckz_0JIS\TurboTax 2016\TurboTax 2016 Installer.exe"
    "C:\Users\owner\AppData\Local\Temp\ckz_5LUZ\TurboTax 2016\TurboTax 2016 Installer.exe"
    "C:\Users\owner\AppData\Local\Temp\ckz_P02M\TurboTax 2016\TurboTax 2016 Installer.exe"
    "C:\Users\owner\AppData\Local\Temp\ckz_P18U\TurboTax 2016\TurboTax 2016 Installer.exe"
    "C:\Users\owner\AppData\Local\Temp\ckz_V4DG\TurboTax 2016\TurboTax 2016 Installer.exe"
    "C:\Users\owner\AppData\Local\Temp\ckz_WJ0M\TurboTax 2016\TurboTax 2016 Installer.exe"
    "C:\Users\owner\Downloads\Turbo Tax 2016\TurboTax 2016\TurboTax 2016 Installer.exe"
    "C:\Windows\Installer\{FD003E07-4E56-4CFC-9106-B7AAB234398E}\TurboTax.exe"
    "C:\Users\owner\AppData\Local\Application Data\Application Data\Application Data\Temp\ckz_0JIS\Prerequisites\TurboTaxUtility.exe"
    "C:\Users\owner\AppData\Local\Application Data\Application Data\Application Data\Temp\ckz_5LUZ\Prerequisites\TurboTaxUtility.exe"
    "C:\Users\owner\AppData\Local\Application Data\Application Data\Application Data\Temp\ckz_P02M\Prerequisites\TurboTaxUtility.exe"
    "C:\Users\owner\AppData\Local\Application Data\Application Data\Application Data\Temp\ckz_P18U\Prerequisites\TurboTaxUtility.exe"
    "C:\Users\owner\AppData\Local\Application Data\Application Data\Application Data\Temp\ckz_V4DG\Prerequisites\TurboTaxUtility.exe"
    "C:\Users\owner\AppData\Local\Application Data\Application Data\Application Data\Temp\ckz_WJ0M\Prerequisites\TurboTaxUtility.exe"
    "C:\Users\owner\AppData\Local\Application Data\Application Data\Temp\ckz_0JIS\Prerequisites\TurboTaxUtility.exe"
    "C:\Users\owner\AppData\Local\Application Data\Application Data\Temp\ckz_5LUZ\Prerequisites\TurboTaxUtility.exe"
    "C:\Users\owner\AppData\Local\Application Data\Application Data\Temp\ckz_P02M\Prerequisites\TurboTaxUtility.exe"
    "C:\Users\owner\AppData\Local\Application Data\Application Data\Temp\ckz_P18U\Prerequisites\TurboTaxUtility.exe"
    "C:\Users\owner\AppData\Local\Application Data\Application Data\Temp\ckz_V4DG\Prerequisites\TurboTaxUtility.exe"
    "C:\Users\owner\AppData\Local\Application Data\Application Data\Temp\ckz_WJ0M\Prerequisites\TurboTaxUtility.exe"
    "C:\Users\owner\AppData\Local\Application Data\Temp\ckz_0JIS\Prerequisites\TurboTaxUtility.exe"
    "C:\Users\owner\AppData\Local\Application Data\Temp\ckz_5LUZ\Prerequisites\TurboTaxUtility.exe"
    "C:\Users\owner\AppData\Local\Application Data\Temp\ckz_P02M\Prerequisites\TurboTaxUtility.exe"
    "C:\Users\owner\AppData\Local\Application Data\Temp\ckz_P18U\Prerequisites\TurboTaxUtility.exe"
    "C:\Users\owner\AppData\Local\Application Data\Temp\ckz_V4DG\Prerequisites\TurboTaxUtility.exe"
    "C:\Users\owner\AppData\Local\Application Data\Temp\ckz_WJ0M\Prerequisites\TurboTaxUtility.exe"
    "C:\Users\owner\AppData\Local\Temp\ckz_0JIS\Prerequisites\TurboTaxUtility.exe"
    "C:\Users\owner\AppData\Local\Temp\ckz_5LUZ\Prerequisites\TurboTaxUtility.exe"
    "C:\Users\owner\AppData\Local\Temp\ckz_P02M\Prerequisites\TurboTaxUtility.exe"
    "C:\Users\owner\AppData\Local\Temp\ckz_P18U\Prerequisites\TurboTaxUtility.exe"
    "C:\Users\owner\AppData\Local\Temp\ckz_V4DG\Prerequisites\TurboTaxUtility.exe"
    "C:\Users\owner\AppData\Local\Temp\ckz_WJ0M\Prerequisites\TurboTaxUtility.exe"
    "C:\Users\owner\Desktop\TurboTax\Prerequisites\TurboTaxUtility.exe"
    "C:\Users\owner\Downloads\Turbo Tax 2016\Prerequisites\TurboTaxUtility.exe"
    "C:\Users\owner\AppData\Local\Application Data\Application Data\Application Data\Temp\4fa4fed4-dcdf-46af-ad48-ab8b53852b5f\TurboTax 2016 Installer.exe.config"
    "C:\Users\owner\AppData\Local\Application Data\Application Data\Application Data\Temp\93ff5ca5-c857-478b-ab15-2f3679772b04\TurboTax 2016 Installer.exe.config"
    "C:\Users\owner\AppData\Local\Application Data\Application Data\Application Data\Temp\a31e8b70-db52-4c2f-a99b-2dfccadbc97d\TurboTax 2016 Installer.exe.config"
    "C:\Users\owner\AppData\Local\Application Data\Application Data\Application Data\Temp\a42f98c0-cf44-46d1-b32d-ee5bcbd8d63b\TurboTax 2016 Installer.exe.config"
    "C:\Users\owner\AppData\Local\Application Data\Application Data\Application Data\Temp\ckz_0JIS\TurboTax 2016\TurboTax 2016 Installer.exe.config"
    "C:\Users\owner\AppData\Local\Application Data\Application Data\Application Data\Temp\ckz_5LUZ\TurboTax 2016\TurboTax 2016 Installer.exe.config"
    "C:\Users\owner\AppData\Local\Application Data\Application Data\Application Data\Temp\ckz_P02M\TurboTax 2016\TurboTax 2016 Installer.exe.config"
    "C:\Users\owner\AppData\Local\Application Data\Application Data\Application Data\Temp\ckz_P18U\TurboTax 2016\TurboTax 2016 Installer.exe.config"
    "C:\Users\owner\AppData\Local\Application Data\Application Data\Application Data\Temp\ckz_V4DG\TurboTax 2016\TurboTax 2016 Installer.exe.config"
    "C:\Users\owner\AppData\Local\Application Data\Application Data\Application Data\Temp\ckz_WJ0M\TurboTax 2016\TurboTax 2016 Installer.exe.config"
    "C:\Users\owner\AppData\Local\Application Data\Application Data\Temp\4fa4fed4-dcdf-46af-ad48-ab8b53852b5f\TurboTax 2016 Installer.exe.config"
    "C:\Users\owner\AppData\Local\Application Data\Application Data\Temp\93ff5ca5-c857-478b-ab15-2f3679772b04\TurboTax 2016 Installer.exe.config"
    "C:\Users\owner\AppData\Local\Application Data\Application Data\Temp\a31e8b70-db52-4c2f-a99b-2dfccadbc97d\TurboTax 2016 Installer.exe.config"
    "C:\Users\owner\AppData\Local\Application Data\Application Data\Temp\a42f98c0-cf44-46d1-b32d-ee5bcbd8d63b\TurboTax 2016 Installer.exe.config"
    "C:\Users\owner\AppData\Local\Application Data\Application Data\Temp\ckz_0JIS\TurboTax 2016\TurboTax 2016 Installer.exe.config"
    "C:\Users\owner\AppData\Local\Application Data\Application Data\Temp\ckz_5LUZ\TurboTax 2016\TurboTax 2016 Installer.exe.config"
    "C:\Users\owner\AppData\Local\Application Data\Application Data\Temp\ckz_P02M\TurboTax 2016\TurboTax 2016 Installer.exe.config"
    "C:\Users\owner\AppData\Local\Application Data\Application Data\Temp\ckz_P18U\TurboTax 2016\TurboTax 2016 Installer.exe.config"
    "C:\Users\owner\AppData\Local\Application Data\Application Data\Temp\ckz_V4DG\TurboTax 2016\TurboTax 2016 Installer.exe.config"
    "C:\Users\owner\AppData\Local\Application Data\Application Data\Temp\ckz_WJ0M\TurboTax 2016\TurboTax 2016 Installer.exe.config"
    "C:\Users\owner\AppData\Local\Application Data\Temp\4fa4fed4-dcdf-46af-ad48-ab8b53852b5f\TurboTax 2016 Installer.exe.config"
    "C:\Users\owner\AppData\Local\Application Data\Temp\93ff5ca5-c857-478b-ab15-2f3679772b04\TurboTax 2016 Installer.exe.config"
    "C:\Users\owner\AppData\Local\Application Data\Temp\a31e8b70-db52-4c2f-a99b-2dfccadbc97d\TurboTax 2016 Installer.exe.config"
    "C:\Users\owner\AppData\Local\Application Data\Temp\a42f98c0-cf44-46d1-b32d-ee5bcbd8d63b\TurboTax 2016 Installer.exe.config"
    "C:\Users\owner\AppData\Local\Application Data\Temp\ckz_0JIS\TurboTax 2016\TurboTax 2016 Installer.exe.config"
    "C:\Users\owner\AppData\Local\Application Data\Temp\ckz_5LUZ\TurboTax 2016\TurboTax 2016 Installer.exe.config"
    "C:\Users\owner\AppData\Local\Application Data\Temp\ckz_P02M\TurboTax 2016\TurboTax 2016 Installer.exe.config"
    "C:\Users\owner\AppData\Local\Application Data\Temp\ckz_P18U\TurboTax 2016\TurboTax 2016 Installer.exe.config"
    "C:\Users\owner\AppData\Local\Application Data\Temp\ckz_V4DG\TurboTax 2016\TurboTax 2016 Installer.exe.config"
    "C:\Users\owner\AppData\Local\Application Data\Temp\ckz_WJ0M\TurboTax 2016\TurboTax 2016 Installer.exe.config"
    "C:\Users\owner\AppData\Local\Temp\4fa4fed4-dcdf-46af-ad48-ab8b53852b5f\TurboTax 2016 Installer.exe.config"
    "C:\Users\owner\AppData\Local\Temp\93ff5ca5-c857-478b-ab15-2f3679772b04\TurboTax 2016 Installer.exe.config"
    "C:\Users\owner\AppData\Local\Temp\a31e8b70-db52-4c2f-a99b-2dfccadbc97d\TurboTax 2016 Installer.exe.config"
    "C:\Users\owner\AppData\Local\Temp\a42f98c0-cf44-46d1-b32d-ee5bcbd8d63b\TurboTax 2016 Installer.exe.config"
    "C:\Users\owner\AppData\Local\Temp\ckz_0JIS\TurboTax 2016\TurboTax 2016 Installer.exe.config"
    "C:\Users\owner\AppData\Local\Temp\ckz_5LUZ\TurboTax 2016\TurboTax 2016 Installer.exe.config"
    "C:\Users\owner\AppData\Local\Temp\ckz_P02M\TurboTax 2016\TurboTax 2016 Installer.exe.config"
    "C:\Users\owner\AppData\Local\Temp\ckz_P18U\TurboTax 2016\TurboTax 2016 Installer.exe.config"
    "C:\Users\owner\AppData\Local\Temp\ckz_V4DG\TurboTax 2016\TurboTax 2016 Installer.exe.config"
    "C:\Users\owner\AppData\Local\Temp\ckz_WJ0M\TurboTax 2016\TurboTax 2016 Installer.exe.config"
    "C:\Users\owner\Downloads\Turbo Tax 2016\TurboTax 2016\TurboTax 2016 Installer.exe.config"
    "C:\Users\owner\AppData\Local\Application Data\Application Data\Google\Chrome\User Data\Profile 2\Local Storage\https_shop.turbotax.intuit.com_0.localstorage"
    "C:\Users\owner\AppData\Local\Application Data\Google\Chrome\User Data\Profile 2\Local Storage\https_shop.turbotax.intuit.com_0.localstorage"
    "C:\Users\owner\AppData\Local\Google\Chrome\User Data\Profile 2\Local Storage\https_shop.turbotax.intuit.com_0.localstorage"
    "C:\Users\owner\AppData\Local\Application Data\Application Data\Google\Chrome\User Data\Profile 2\Local Storage\https_support.turbotax.intuit.com_0.localstorage"
    "C:\Users\owner\AppData\Local\Application Data\Google\Chrome\User Data\Profile 2\Local Storage\https_support.turbotax.intuit.com_0.localstorage"
    "C:\Users\owner\AppData\Local\Google\Chrome\User Data\Profile 2\Local Storage\https_support.turbotax.intuit.com_0.localstorage"
    "C:\Users\owner\AppData\Local\Application Data\Application Data\Google\Chrome\User Data\Profile 2\Local Storage\https_turbotax.intuit.com_0.localstorage"
    "C:\Users\owner\AppData\Local\Application Data\Google\Chrome\User Data\Profile 2\Local Storage\https_turbotax.intuit.com_0.localstorage"
    "C:\Users\owner\AppData\Local\Google\Chrome\User Data\Profile 2\Local Storage\https_turbotax.intuit.com_0.localstorage"
    "C:\Users\owner\AppData\Local\Application Data\Application Data\Google\Chrome\User Data\Profile 2\Local Storage\https_www.turbotax.com_0.localstorage"
    "C:\Users\owner\AppData\Local\Application Data\Google\Chrome\User Data\Profile 2\Local Storage\https_www.turbotax.com_0.localstorage"
    "C:\Users\owner\AppData\Local\Google\Chrome\User Data\Profile 2\Local Storage\https_www.turbotax.com_0.localstorage"
    "C:\Users\owner\AppData\Local\Application Data\Application Data\Google\Chrome\User Data\Profile 2\Local Storage\https_shop.turbotax.intuit.com_0.localstorage-journal"
    "C:\Users\owner\AppData\Local\Application Data\Google\Chrome\User Data\Profile 2\Local Storage\https_shop.turbotax.intuit.com_0.localstorage-journal"

  2. #2
    Join Date
    Mar 2009
    Location
    Arkham Asylum, Cell 13
    Posts
    10,067
    You can try uninstalling the program with GeekUninstaller. Use CCleaner to empty out the temp files. Both are free apps.
    https://www.geekuninstaller.com/
    https://www.piriform.com/ccleaner

    https://ttlc.intuit.com/questions/37...rbotax-desktop
    Apparently the update from 3/29/17 fixes the problem.

    https://ttlc.intuit.com/questions/38...omment_6068117

  3. #3
    Join Date
    Apr 2017
    Location
    in the happy land of overwhelm
    Posts
    2
    Thanks Midknyte! I searched the TT site before I posted and don't know why I didn't find that post - ugh! Had to delete the app data file, use CCleaner to clean/fix the registry, install the program using compatibility mode, open it without updating it, close it, reopen and do the update. Just for reference for those who might be looking for solutions, when I tried to update at the point where it initially asks for it before opening the program, I got the 173 error again. Uninstalled the whole thing and redid it with that switch in the update - open/close/reopen/update - and it's working so far. I've found compatibility mode can work for some stubborn installs, then update the program afterwards. Geekuninstaller couldn't help at the point where I was at, but I've been looking for a program like that, so thanks for the recommendation.

    As usual, VDR rocks!

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