PRINTER DRIVER WON'T INSTALL ON TOSHIBA TECRA
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Thread: PRINTER DRIVER WON'T INSTALL ON TOSHIBA TECRA

  1. #1
    Join Date
    Feb 2017
    Posts
    1

    PRINTER DRIVER WON'T INSTALL ON TOSHIBA TECRA

    I purchased a HP Officejet 250 All-in-one mobile printer and installed the full software onto my Toshiba Tecra W50. *The printer is wireless and connects onto a network or by WIFI Direct. *When I go to print documents nothing will print. *I called HP support and they troubleshooted for over an hour with me and concluded that it's a computer hardware issue. *They said they tried installing other printer drivers and it won't install other printers either. *They think it's some hardware issue with the Toshiba laptop that is preventing printer files from being accepted and installed. *One thing I don't understand is why does it seem the printer and laptop are communicating through network because it's being recognized. *But problem is it won't print. *I cannot call Toshiba because they don't have a 24 hour Tech support line. *I'm on a deadline and need the printer ASAP. *Can you please help me resolve this issue?

  2. #2
    Join Date
    Sep 1999
    Location
    Dallas, Tx.
    Posts
    21,272
    The printer can also connect via USB. Have you tried that?
    "Common Sense is a flower that doesn't grow in everyone's garden."

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