What ho one and all,

I am trying to help an elderly neighbour with her Asus netbook that is running so slow, grass grows faster!

She was given the computer by her son, about three years ago. I don't know which OS it had, W7 or 8 and neither does she. She only uses it for sending the very occasional e-mail, reading incoming mail and mostly using Skye to chat with her sons who live overseas.

Because MS have bombarded her with W10 up-grade memos, she some time ago, pushed the 'Go' option. Now, it seems to be working even slower than before and has changed things in ways that are confusing her. Basically, she regrets going to W10 and is feeling even more lost!

I know zilch about W10 (I am an XP wizard!) and don't' want to totally mess her up, but what can I do to restore to the previous purchased OS?

Because I don't know my way around W10, I cannot even find simple things like the disk layout in Control Panel/ Admin tools. I assume there is a Restore Partition somewhere, but how to find it?

Thanks