Not mine. This question is for a friend of mine and since I do not use Windows 10. I helped him get the drivers/software for his Windows 10 computer and helped him get it installed. However he says after he runs one scan then changes the type of film he wants to scan, the software freezes.

Anyone have an idea what's going on?

He tried the original CD which had drivers for Windows 7, and compatibility mode but he said that didn't work.

For Windows 10 users, can one still run sfc /scannow?