asus laptop is freezing or hanging after update from microsoft
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Thread: asus laptop is freezing or hanging after update from microsoft

  1. #1
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    Question asus laptop is freezing or hanging after update from microsoft

    my wife have buy a asus laptop with windows 8.1
    but today when microsoft give a update and the laptop restarted it hangs on the screen just before windows load...

    it say (the screen ) windows update 100% do not retstart the computer.
    now it is hanging there for almost 3 hours ...

    i cant access windows because when you restart the laptop it start with that screen .

    ow and before i forgot , the HD sometimes the light go on so there is activity

    please can someone tell me wath to do ?

    thanks in advance.
    Last edited by sitewizard; August 3rd, 2016 at 02:21 PM.
    I don't bite,
    So be Nice.

  2. #2
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    You could try starting it in Safe Mode and then do a System Restore to a previous time when it was working.

  3. #3
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    thank you for you'r answer Sir, but No i can't ,
    when i start the laptop then it go's strait to this screen with the 100% and do not shut down the laptop.
    I don't bite,
    So be Nice.

  4. #4
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  5. #5
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    thank you Sir Train but i have visit this site before and have been trying this but no luck...
    i even can't start this laptop with a boot cd ... it alway's start with this "installing apps 100% , do not shut this laptop down" mesage ...
    I don't bite,
    So be Nice.

  6. #6
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    Post the model number of the laptop.

    There has to be a way to get into the BIOS setup, which runs BEFORE it even tries to boot Windows. If you can do that, then there may be a way to resolve the issue. The only other thing you can try in the meantime is to just let it continue to run and MAYBE it will eventually boot, although I wouldn't hold my breath if I were you.

  7. #7
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    thanks for the help my friends , but in the mean time it have resolved the problem .

    i went downstairs and after 5 hours we have a normal screen again
    this is the first time that i see that a update can take more then 5 hours to get installed ...
    microsoft is not so nice anymore (lol)
    I don't bite,
    So be Nice.

  8. #8
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    Microsoft updates are currently a nightmare, no matter which version of Windows you are using, unfortunately. I updated a Vista laptop and that took 5 days to locate the available updates, and another 5 to download and install them.

  9. #9
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    A couple hours, yes, but 5 . . . .

  10. #10
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    That's one reason why I don't set Windows Update to automatically install. I prefer to download and install the updates locally. It's also handy when I have to do clean builds.

    Autopatcher can download Win8 updates as well.
    http://www.autopatcher.net/forum/viewforum.php?f=24
    http://www.autopatcher.net/forum/viewforum.php?f=3

  11. #11
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    @Midknyte we had abouth 1 year ago also problems with that laptop then it was brand new ,
    went back to the company for repair it was the hd that was broke ... it was just 2 months old (lol)

    @Train yes 5 hours , i told my wife to let it do this night
    but she went downstairs and have seen another screen , that was the inlog screen from 8.1

    well thanks for the help Anyway
    Last edited by sitewizard; August 3rd, 2016 at 06:48 PM.
    I don't bite,
    So be Nice.

  12. #12
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    I am not kidding. I just left it on and checked it periodically each day, and that is how long it took to update, and this isn't even a computer that was eligible for the Windows 10 "upgrade". Microsoft apparently wants me to e-waste it and buy something with Windows 10 preinstalled. There is no reason why updates should take that long. Microsoft could fix this if they wanted to.

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