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July 31st, 2016, 03:32 PM
#1
[RESOLVED] Toshiba won't turn on
Toshiba L75-A7285 laptop with Windows 8.1
Has been in and out of the computer repair shop about three times as it won't boot up if it's shut down completely. Tech didn't know what else to do with it.
Have tried taking the battery out, put it back in, been pressing on F2 and F8 with the power button. It just won't show anything on the screen. It's sort of blackish, no logo.
Last night it was running fine until I had to put some updates in and it shut down afterwards.
I do have recovery discs but they don't show up either when it's turned on.
Just any ideas at all? Thank you.
Smokyieus
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July 31st, 2016, 05:17 PM
#2
Remove the battery and try booting up.
A bad battery will stop things from booting up sometimes.
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July 31st, 2016, 05:48 PM
#3
Does the hard drive activity light flicker like it is trying to boot up. If no, then Train's suggestion might help. If yes, then it may be a bad backlight on the screen.
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July 31st, 2016, 06:30 PM
#4
Took battery out again and tried it. No activity at all. Have two white lights and an orange but no flickers. No beeps either.
Thanks.
Smokyieus
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July 31st, 2016, 08:10 PM
#5
Should have told you that the hard drive was replaced when it was in the shop, did not help this problem.
Sometimes after it sits a few days it will boot up just fine. Right now, nothing.
Smokyieus
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July 31st, 2016, 10:10 PM
#6
I assume you have tried it with power cord
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July 31st, 2016, 10:22 PM
#7
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July 31st, 2016, 11:03 PM
#8
Hmm. The only other easy thing to swap would be the AC adapter.
Does the power port on the laptop wiggle a lot? I've seen a lot of Toshibas where the power socket solder breaks off from the motherboard. I haven't worked on that particular model, though.
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July 31st, 2016, 11:14 PM
#9
Doesn't seem to move any more than my Toshiba's power. I am helping a friend with the one that won't boot. Seems the tech would have checked all the parts, he came to no conclusion on this.
Smokyieus
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August 1st, 2016, 12:53 AM
#10
Last edited by egdufwollamhsram1851; August 1st, 2016 at 12:57 AM.
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August 1st, 2016, 07:30 AM
#11
Thanks, I have checked those sites before.
Just an initial diagnosis is $131 - major repair is $390 and I have read they charge $50 or more just to say hello on the phone. Not really worth it for a 3 years old computer.
My friend has already paid the local tech about $200 and he couldn't solve it.
Smokyieus
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August 1st, 2016, 12:23 PM
#12
If you are not getting any activity, and you can't even get into the BIOS setup, and it IS getting power, then you likely have a mainboard hardware issue.
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August 1st, 2016, 12:32 PM
#13
Have two white lights and an orange but no flickers
Hook it up to a monitor. See if you can get anything on it. If yes, then the backlight is a fault.
$600 would replace it with new one.
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August 1st, 2016, 01:14 PM
#14
Ok, when hooked up to a tv via HDMI cable it came on (just on the tv) - got to sign into windows.
Then the message was "personalized settings not responding" --and tv picture also went grey.
Computer itself never got off the greyish screen.
Smokyieus
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August 1st, 2016, 01:23 PM
#15
OK, the backlight is the problem, and because of all the bad shutdowns, it has messed up windows, a repair install is needed.
It just might offer that option on the next reboot/bootup. I have not dealt with that model of Toshiba, so I do not know how to force it.
My friend has already paid the local tech about $200 and he couldn't solve it.
Does not say much about the tech, except he ripped him off in my book.
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