Router getting cut off
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Thread: Router getting cut off

  1. #1
    Join Date
    Jul 2016
    Location
    Toronto
    Posts
    2

    Router getting cut off

    Hi,

    From last week, while I try to connect my laptop from the other room, the wireless router cuts off. I have to then restart the router. I am getting connection when I am close to the router. What must be causing this?
    The router/modem is Smart RG SR360n. (https://www.acanac.com/hardware/smar...?package=fibre) It was supplied by my ISP. I use DSL connection. The laptop is Dell Inspiron, Windows 8, core i 3 processor.
    How can I troubleshoot this issue?

    Thank you for your time.

  2. #2
    Join Date
    Apr 2000
    Location
    Sheboygan, WI
    Posts
    53,392
    Generally, I have found that to happen because of a drop in voltage, brown out, to the router and why I have my router and modem are plugged into a UPS [ uninterruptible power supply ].
    It does not take much of a drop to lock up the router either so quits working.

  3. #3
    Join Date
    Jan 2003
    Location
    US
    Posts
    5,634
    It could be interference from other wireless devices.

    How To Get a Better Wireless Signal and Reduce Wireless Network Interference
    Eric

  4. #4
    Join Date
    Jul 2016
    Location
    Toronto
    Posts
    2
    In that case , let me check if it is the voltage issue.

    Also, thanks for the link ecross. I have to check that too.

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