hp elitebook 8730w keep loosing keyboard until reboot
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  1. #1
    Join Date
    Feb 2000
    Location
    Coquitlam BC Canada
    Posts
    2,827

    hp elitebook 8730w keep loosing keyboard until reboot

    when my hp elitebook 8730w sleeps.. and when I go to wake it up the mouse is fine but the keyboard does not respond .. including the numlock... so using the mouse I am able to shutdown restart the laptop.. when it is up again minutes later the keyboard commands work .. but later that day when the PC sleeps or is hibernating or is dark until woke with mouse.. the keyboard again is not working this is the fourth time in the last few hours ..

    Ideas ??

    (windows 10 see signature ) ..
    Windows 10 Home 64 Intel® Core™ i5-8265U (1.6 GHz base frequency, up to 3.9 GHz, 6 MB cache, 4 cores)
    17.3" diagonal HD+ SVA BrightView WLED-backlit (1600 x 900) 256 GB - 5400 rpm SATA
    Windows 10 //21H1 (OS Build 19044..2251) 64bit //Google Chrome 118.0.5993.89 (Official Build) (64-bit)/ 16GB Memory/ AMD Radeon HD 7700 series Video Card//N68C-GS FX2.00 gigahertz AMD Athlon 64 X2 Dual Core /[/B]

  2. #2
    Join Date
    Apr 2000
    Location
    Sheboygan, WI
    Posts
    53,392
    Check your BIOS setting for what can wake the laptop.
    I also have the kb enabled to wake the laptop.

  3. #3
    Join Date
    Mar 2009
    Location
    Arkham Asylum, Cell 13
    Posts
    11,686
    Apparently, that's a common issue with those HPs:
    http://h30434.www3.hp.com/t5/Noteboo...yk/td-p/304748

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