[RESOLVED] malwarebytes anti-malware

[whitt]

hi, can anyone shed any light on why mine wont load, all i get is
'the application failed to initialize properly, (oxc0000id)click ok to terminate'
Im using win xp and i have removed and re-installed it. but its just the same. i did run AVG and the results were ok.

[fink]

Try installing and running Malwarebytes using chameleon in case there is some malware blocking it...

https://www.malwarebytes.org/chameleon/

[Train]

Wonder if AVG itself is the problem. Would not be the first time.

AVG removal tool, the only way to get rid of all the garbage left behind.
http://www.avg.com/us-en/utilities

[whitt]

Hi, I dont think avg has anything to do with it as i have been using both for a few tears now, ill try the chameleon. ill post and let yoy know when i done it

[Train]

AVG has been know to put out bad updates.

[whitt]

Hi all, I had an email from 'malwarebytes' they say:

We believe we have a workaround in place that will allow you to run MBAM 2.1.8.1057.

You’ll first need to download and install it from here:
http://downloads.malwarebytes.org/file/mbam/

At the final installation screen, do not click Finish. Leave that screen open, and continue below.

Next…download the file Malwarebytes_2.1.8_SSE2_Hotfix.exe from this link and save it to your desktop, or other easy to access location.
https://malwarebytes.app.box.com/s/7...qlvtevziq3ziut

Next…double click on the Malwarebytes_2.1.8_SSE2_Hotfix.exe to run it (if running Windows Vista or Windows 7, right click and select Run as administrator)

Click “Yes” to the prompt “Do you want to install a modified Malwarebytes Anti-Malware dll files?”

A command window will open.

You should see several messages indicating files had been copied.

Click OK on the message box and press any key to close the command window which opened.

Now, click Finish on the installation screen, and MBAM should open without issue.

[fink]

Sounds like they have a bug that they know about. I assume that they'll fix it soon with a new engine/software update so those extra steps aren't necessary.

[whitt]

Hi guys, Just to let you know, I deleted from add/remove my malwarebytes then restarted, then did exactly what the malwarebytes team advised. hey presto. IT WORKED. Great :-)