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June 8th, 2015, 10:28 AM
#1
Freezing XP Laptop
Hi,
I have a 2009 PC laptop running XP. After my most recent bout of updates and scans the device has been freezing a lot, usually when using the internet, but sometimes just after startup. I have to force shut down. Sometimes it starts up again and sometimes it runs a chkdsk. I think my CCleaner deleted something that made my system unstable. Any help would be greatly appreciated.
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June 8th, 2015, 10:46 AM
#2
If you have to run a chkdsk scan, I would first try a scan with the hard drive manufacturer's diagnostic software. If that passes, and CCleaner really did remove something needed, then you would need to either run System File Checker or perform a Repair Install.
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June 8th, 2015, 11:34 AM
#3
Thanks. I'll update my backups and then try this. Its only speculation on my part at this point that CCleaner was the problem.
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June 8th, 2015, 12:10 PM
#4
Yes, if CCleaners is set wrong, especially the regs part, you can end up doing a clean install.
Reg cleaners are not needed and cause problems.
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June 13th, 2015, 09:33 AM
#5
I tried the microsoft chdsk scan and a free download one, Pass Mark SMART, and both got stuck at a point. 37% of scan 5 of 5 and 90%, respectively.
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June 13th, 2015, 12:15 PM
#6
Did you start chkdsk /f /r from the cmd prompt and let it run overnight. Had to do that more than I can remember over the years.
Do a hdd diagnostic test.
Seatools for dos is what I use
http://www.seagate.com/support/downl...ls-dos-master/
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June 13th, 2015, 04:49 PM
#7
I doubt CCleaner would do anything to trigger a chkdsk. Sounds more like a bad drive. Run the HD diags like Train said.
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June 15th, 2015, 05:56 PM
#8
I don't know what that first part means, Train, but chkdsk ran for about a day. It spent 8 hours at 37% before I forced shut down. I will try the hdd diag test. Thanks!
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June 28th, 2015, 10:03 AM
#9
Hi, I couldn't get seatools to work but I noticed a overheating issue and downloaded speedfan. Its HDD diag tool gave me this report:
http://www.hddstatus.com/hdrepanalysis.php
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June 28th, 2015, 12:48 PM
#10
I normally run chkdsk from the command prompt.
/f
Fixes errors on the disk. The disk must be locked. If chkdsk cannot lock the drive, a message appears that asks you if you want to check the drive the next time you restart the computer.
/r
Locates bad sectors and recovers readable information. The disk must be locked. /r includes the functionality of /f, with the additional analysis of physical disk errors.
from https://technet.microsoft.com/en-us/.../cc730714.aspx
Maxtor is a Seagate brand so Seatools for Windows, or my preferred, Seatools for Dos will check the hdd that is not checked by that hdd diag tool.
Try under Utilities at
http://www.seagate.com/support/downloads/
If you can not get them, maybe you know someone or place that will download it for you. Put on a thumbdrive or even burn to a cd.
Senior centers, libraries are a couple I have used.
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