How to ident my DELL LATITUDE E6410 info?
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Thread: How to ident my DELL LATITUDE E6410 info?

  1. March 30th, 2015, 11:39 AM #1
    CincyJim
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    How to ident my DELL LATITUDE E6410 info?

    apparently there are various types of DELL laptops, with my "refurbished" LATITUDE E6410 being but one model.

    The "refurbishment" is of questionable 'fact' due to several keys that do NOT work, plus the Win 7 OS kept posting something about an "illegal" or "unauthorized" Win 7 version.

    I've a LEGAL version of Win 7 to replace the olde version but I want/need drivers for this laptop and DELL wants my "Service Tag" to provide the proper drivers. ( http://www.dell.com/support/Article/...9/SLN152128/EN )

    This laptop functions (somewhat), but was NOT properly treated/handled and overheated requiring some prior service. Dell's website does NOT detail where I can find the Service Tag for my particular unit. Scratch my head? Beat on it? Cuss Michael Dell? Get drunk? What to do, what to do?

    I'll be back for answers Monday, 20Mar15 >1500 hrs EDT

    uptownjim@hotmail.com

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  2. March 30th, 2015, 11:53 AM #2
    dneilson's Avatar
    dneilson
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    The service tag# should be on a lable, probably on the bottom. I would contact whoever you bought this refurbished laptop from.
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  3. March 30th, 2015, 12:56 PM #3
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    jdc2000
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    In case the service tag label is missing:

    http://en.community.dell.com/support...518/t/19426473
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  4. April 3rd, 2015, 11:23 AM #4
    CincyJim
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    Quote Originally Posted by dneilson View Post
    T ... ... ... I would contact whoever you bought this refurbished laptop from.
    Newegg sez they are not responsible, because the actual seller is in NJ, not CA.

    I contacted the source (?? New Tech ??) and got a "genuine" Win 7 (from MS' "refurbished" section), but no "drivers".

    Thanks Jim
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  5. April 6th, 2015, 05:59 PM #5
    CincyJim
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    I finally found the Service Tag via booting to BIOS.

    Thanks for the help, guys.
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  6. April 6th, 2015, 09:26 PM #6
    Train
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    New Tech gets the drivers from Dell just like we do.
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  7. April 7th, 2015, 03:29 PM #7
    CincyJim
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    Quote Originally Posted by Train View Post
    New Tech gets the drivers from Dell just like we do.
    And this laptop needs 64 bit drivers for its video. It is functioning as we speak. Now to replace the broken/"refurbished" keyboard.
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  8. April 7th, 2015, 06:24 PM #8
    Train
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    Post the service number. Might be able to find them.
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  9. April 8th, 2015, 08:00 AM #9
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    SpywareDr
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    Quote Originally Posted by CincyJim View Post

    Now to replace the broken/"refurbished" keyboard.
    http://www.amazon.com/s/ref=nb_sb_no...E6410+Keyboard
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  10. April 23rd, 2015, 04:52 PM #10
    CincyJim
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    Removed, cleaned & returned olde keyboard I all the keys now work. Just needed to be re-seated???
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