Word, Excel lock up when using open dialog box
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Thread: Word, Excel lock up when using open dialog box

  1. #1
    Join Date
    May 2003
    Location
    Upstate NY
    Posts
    662

    Word, Excel lock up when using open dialog box

    Hello,

    I have a Win 7 computer with MS Office 2003 Pro installed. 8 gb of ram with an almost empty 500 gb hdd. I have made all updates to the computer.

    Word/Excel open just fine. If I open a document from the "recently Used" list it opens, modifies, saves great. If i use File > Open, or use the Open folder icon it opens fine and I can select and open any file displayed.

    But if I click on the down arrow in the Look-In box at the top, it could be 8-15 seconds (or longer) before the list of folders and drives appear. If I forget and click it more than once the box says not responding and grays out. This usually requires closing Word or Excel and starting over.

    I have uninstalled and re-installed Office 2003. I have googled it to death, tried the MS Fix-it tool, all to no avail.

    Does anyone have any suggestions? I would appreciate your help.

    Thanks,
    Don
    Toolman55

  2. #2
    Join Date
    May 2003
    Location
    Upstate NY
    Posts
    662
    Thank you all. I apologize for not having more patience. I reworded my search and found an answer from MS that worked. Turned out I had a bad network drive location. I removed it and all is well.
    Thanks again,
    Toolman55

  3. #3
    Join Date
    Apr 2000
    Location
    Sheboygan, WI
    Posts
    53,392
    Thank you for posting the fix!

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