[RESOLVED] Vestoran infection

[Jerry38018]

When I uninstalled Crawler Toolbar, a message indicated there had been an error, and maybe the program had been uninstalled earlier and did I want the name removed. I did.

Fix result of Farbar Recovery Tool (FRST written by Farbar) (x64) Version: 04-01-2015
Ran by Owner at 2015-01-06 07:35:25 Run:1
Running from C:\Users\Owner\Documents\DL
Loaded Profiles: Owner & (Available profiles: Owner)
Boot Mode: Normal
==============================================

Content of fixlist:
*****************
HKLM-x32\...\Run: [] => [X]
SearchScopes: HKLM -> {DC91FAFB-6CEA-49E5-BB74-9CEE75D09B77} URL =
SearchScopes: HKU\.DEFAULT -> DefaultScope {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL =
SearchScopes: HKU\S-1-5-19 -> DefaultScope {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL =
SearchScopes: HKU\S-1-5-20 -> DefaultScope {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL =
BHO: Crawler Toolbar -> {9234F5E0-56CC-4F0B-AAE4-0D4BD5032180} -> C:\Program Files (x86)\Crawler Toolbar\Crawler64.dll No File
Toolbar: HKLM - &Crawler Toolbar - {C4D78C72-08DB-4A3F-9175-B265157283F3} - C:\Program Files (x86)\Crawler Toolbar\Crawler64.dll No File
Handler: crawler - {4545C96B-15D0-4E22-8DDE-6F2CAF531281} - C:\PROGRA~2\CRAWLE~1\Crawler.dll No File
CHR StartupUrls: Default -> "hxxp://www.msn.com/", "hxxp://Vosteran.com/?f=7&a=vst_dnldstr_14_50_ch&cd=2XzuyEtN2Y1L1Qzu0FtB0D0Fzy0AtA0A0AtDzyyC0A0FyCtAtN0D0Tzu0StCtDyByBtN1L2XzutAtFyCtFtCtDtFyBtN1L1CzutCyEtBzytDyD1V1QtN1L1G1B1V1N2Y1L1Qzu2SyC0C0CzytAtB0AyDtGyE0EyB0FtG0EtBzzzztGtByBtD0EtGtCtC0FtDzy0C0C0CyCzy0EtD2QtN1M1F1B2Z1V1N2Y1L1Qzu2StAyCtAyDyByE0DtBtGtAzyyCzztGyE0CtCtCtG0ByByDzztG0D0EtAyB0AtAtCtB0C0D0DyC2Q&cr=486876187&ir="
CHR HKLM-x32\...\Chrome\Extension: [fheoggkfdfchfphceeifdbepaooicaho] - No Path
S2 0181241418753771mcinstcleanup; C:\Windows\TEMP\018124~1.EXE -cleanup -nolog [X]
S3 WinRing0_1_2_0; \??\C:\Users\Owner\AppData\Local\Temp\tmp6F07.tmp [X]
C:\Users\Owner\AppData\Local\Temp\BSI.exe
C:\Users\Owner\AppData\Local\Temp\dllnt_dump.dll
C:\Users\Owner\AppData\Local\Temp\dropbox_sqlite_ext.{5f3e3153-5bce-5766-8f84-3e3e7ecf0d81}.tmpgw4jhh.dll
C:\Users\Owner\AppData\Local\Temp\Foxit Reader Updater.exe
C:\Users\Owner\AppData\Local\Temp\ICReinstall_Chrome_Setup.exe
C:\Users\Owner\AppData\Local\Temp\optprosetup.exe
C:\Users\Owner\AppData\Local\Temp\Quarantine.exe
C:\Users\Owner\AppData\Local\Temp\sqlite3.dll
AlternateDataStreams: C:\Windows\system32\EP627F11:WORKFORCE 645


*****************

HKLM\Software\WOW6432Node\Microsoft\Windows\CurrentVersion\Run\\ => value deleted successfully.
"HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{DC91FAFB-6CEA-49E5-BB74-9CEE75D09B77}" => Key deleted successfully.
HKCR\CLSID\{DC91FAFB-6CEA-49E5-BB74-9CEE75D09B77} => Key not found.
HKU\.DEFAULT\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\\DefaultScope => value deleted successfully.
HKU\S-1-5-19\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\\DefaultScope => value deleted successfully.
HKU\S-1-5-20\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\\DefaultScope => value deleted successfully.
"HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{9234F5E0-56CC-4F0B-AAE4-0D4BD5032180}" => Key deleted successfully.
"HKCR\CLSID\{9234F5E0-56CC-4F0B-AAE4-0D4BD5032180}" => Key deleted successfully.
HKLM\SOFTWARE\Microsoft\Internet Explorer\Toolbar\\{C4D78C72-08DB-4A3F-9175-B265157283F3} => value deleted successfully.
"HKCR\CLSID\{C4D78C72-08DB-4A3F-9175-B265157283F3}" => Key deleted successfully.
"HKCR\PROTOCOLS\Handler\crawler" => Key deleted successfully.
"HKCR\CLSID\{4545C96B-15D0-4E22-8DDE-6F2CAF531281}" => Key deleted successfully.
Chrome StartupUrls deleted successfully.
"HKLM\SOFTWARE\Wow6432Node\Google\Chrome\Extensions\fheoggkfdfchfphceeifdbepaooicaho" => Key deleted successfully.
0181241418753771mcinstcleanup => Service not found.
WinRing0_1_2_0 => Service deleted successfully.
C:\Users\Owner\AppData\Local\Temp\BSI.exe => Moved successfully.
C:\Users\Owner\AppData\Local\Temp\dllnt_dump.dll => Moved successfully.
"C:\Users\Owner\AppData\Local\Temp\dropbox_sqlite_ext.{5f3e3153-5bce-5766-8f84-3e3e7ecf0d81}.tmpgw4jhh.dll" => File/Directory not found.
C:\Users\Owner\AppData\Local\Temp\Foxit Reader Updater.exe => Moved successfully.
C:\Users\Owner\AppData\Local\Temp\ICReinstall_Chrome_Setup.exe => Moved successfully.
C:\Users\Owner\AppData\Local\Temp\optprosetup.exe => Moved successfully.
C:\Users\Owner\AppData\Local\Temp\Quarantine.exe => Moved successfully.
C:\Users\Owner\AppData\Local\Temp\sqlite3.dll => Moved successfully.
C:\Windows\system32\EP627F11 => ":WORKFORCE 645" ADS removed successfully.

==== End of Fixlog 07:35:29 ====

[Broni]

Last scans...

Download Security Check from here or here and save it to your Desktop.

• Double-click SecurityCheck.exe
• Follow the onscreen instructions inside of the black box.
• A Notepad document should open automatically called checkup.txt; please post the contents of that document.

NOTE 1. If one of your security applications (e.g., third-party firewall) requests permission to allow DIG.EXE access the Internet, allow it to do so.
NOTE 2. SecurityCheck may produce some false warning(s), so leave the results reading to me.
NOTE 3. If you receive UNSUPPORTED OPERATING SYSTEM! ABORTED! message restart computer and Security Check should run


Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.

• Make sure the following options are checked:
  
  
  • Internet Services
  • Windows Firewall
  • System Restore
  • Security Center
  • Windows Update
  • Windows Defender
  • Other Services
  
  
• Press "Scan".
• It will create a log (FSS.txt) in the same directory the tool is run.
• Please copy and paste the log to your reply.

Download Temp File Cleaner (TFC)
Alternate download: http://www.itxassociates.com/OT-Tools/TFC.exe

• Double click on TFC.exe to run the program.
• Click on Start button to begin cleaning process.
• TFC will close all running programs, and it may ask you to restart computer.

Download Sophos Free Virus Removal Tool and save it to your desktop.

• Double click the icon and select Run
• Click Next
• Select I accept the terms in this license agreement, then click Next twice
• Click Install
• Click Finish to launch the program
• Once the virus database has been updated click Start Scanning
• If any threats are found click Details, then View log file... (bottom left hand corner)
• Copy and paste the results in your reply
• Close the Notepad document, close the Threat Details screen, then click Start cleanup
• Click Exit to close the program

[Jerry38018]

The virus removal found no threats so there were no details to copy.
Security Check:
Results of screen317's Security Check version 0.99.93
Windows 7 Service Pack 1 x64 (UAC is enabled)
Internet Explorer 11
``````````````Antivirus/Firewall Check:``````````````
Windows Firewall Enabled!
McAfee Anti-Virus and Anti-Spyware
WMI entry may not exist for antivirus; attempting automatic update.
`````````Anti-malware/Other Utilities Check:`````````
McAfee SiteAdvisor
Java 7 Update 67
Java 8 Update 25
Java version 32-bit out of Date!
Adobe Flash Player 16.0.0.235
Adobe Reader XI
Mozilla Firefox (34.0.5)
Google Chrome (39.0.2171.71)
Google Chrome (39.0.2171.95)
````````Process Check: objlist.exe by Laurent````````
Malwarebytes Anti-Malware mbamservice.exe
Malwarebytes Anti-Malware mbam.exe
Malwarebytes Anti-Malware mbamscheduler.exe
Online Games Manager ogmservice.exe
`````````````````System Health check`````````````````
Total Fragmentation on Drive C: 0%
````````````````````End of Log``````````````````````

FSS log:
Farbar Service Scanner Version: 21-07-2014
Ran by Owner (administrator) on 06-01-2015 at 11:19:38
Running from "C:\Users\Owner\Documents\DL"
Microsoft Windows 7 Home Premium Service Pack 1 (X64)
Boot Mode: Normal
****************************************************************

Internet Services:
============

Connection Status:
==============
Localhost is accessible.
LAN connected.
Attempt to access Google IP returned error. Google IP is unreachable
Attempt to access Google.com returned error: Google.com is unreachable
Attempt to access Yahoo.com returned error: Yahoo.com is unreachable


Windows Firewall:
=============

Firewall Disabled Policy:
==================


System Restore:
============

System Restore Disabled Policy:
========================


Action Center:
============


Windows Update:
============

Windows Autoupdate Disabled Policy:
============================


Windows Defender:
==============
WinDefend Service is not running. Checking service configuration:
The start type of WinDefend service is set to Demand. The default start type is Auto.
The ImagePath of WinDefend service is OK.
The ServiceDll of WinDefend service is OK.


Windows Defender Disabled Policy:
==========================
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Defender]
"DisableAntiSpyware"=DWORD:1


Other Services:
==============


File Check:
========
C:\Windows\System32\nsisvc.dll => File is digitally signed
C:\Windows\System32\drivers\nsiproxy.sys => File is digitally signed
C:\Windows\System32\dhcpcore.dll => File is digitally signed
C:\Windows\System32\drivers\afd.sys => File is digitally signed
C:\Windows\System32\drivers\tdx.sys => File is digitally signed
C:\Windows\System32\Drivers\tcpip.sys => File is digitally signed
C:\Windows\System32\dnsrslvr.dll => File is digitally signed
C:\Windows\System32\mpssvc.dll => File is digitally signed
C:\Windows\System32\bfe.dll => File is digitally signed
C:\Windows\System32\drivers\mpsdrv.sys => File is digitally signed
C:\Windows\System32\SDRSVC.dll => File is digitally signed
C:\Windows\System32\vssvc.exe => File is digitally signed
C:\Windows\System32\wscsvc.dll => File is digitally signed
C:\Windows\System32\wbem\WMIsvc.dll => File is digitally signed
C:\Windows\System32\wuaueng.dll => File is digitally signed
C:\Windows\System32\qmgr.dll => File is digitally signed
C:\Windows\System32\es.dll => File is digitally signed
C:\Windows\System32\cryptsvc.dll => File is digitally signed
C:\Program Files\Windows Defender\MpSvc.dll => File is digitally signed
C:\Windows\System32\ipnathlp.dll => File is digitally signed
C:\Windows\System32\iphlpsvc.dll => File is digitally signed
C:\Windows\System32\svchost.exe => File is digitally signed
C:\Windows\System32\rpcss.dll => File is digitally signed


**** End of log ****

[Jerry38018]

While waiting for a reply, I want to mention here what happens when I open Chrome. I know that this forum is not for browser issues, but this part connects the Intensive Care Forum to my browser, as I do not know if it is browser related, or Intensive Care related. I had my home page as MSN.com and Chrome pinned to the Task Bar. When I open this shortcut, two tabs open in Chrome. The one which is front has MSN.com showing, the second tab only shows the tab and the title is Vestoran. If i click on the tab, that page opens to a search. I went to the section in Chrome listing browsers and deleted Vestoran, but the tab still shows. I can close the tab, of course, and do, but it is still there after all we have done here. I mentioned I had MSN as my home page because I went into settings and changed the home page to Google.com, and when I close the browser and reopen it, MSN.com comes up as the opening page. If I click on the icon to go to home page, Google.com opens. The home page icon takes me to the correct home page, but clicking on Chrome.exe -- I located the file and tried this -- or any Chrome shortcut pinned to the Task Bar, MSN.com opens as the home page, with the Vestoran tab. I have a few Chrome shortcuts on the desktop going to other sites, and when I click on any of them, I am taken to the site correctly and no vestoran tab shows. I have opened any of these shortcuts, minimized it to the task bar, pinned the shortcut to the task bar, then reopened it and now it takes me to MSN.com with the vestoran tab. Click on the home page icon and Google.com opens. I thought that going to the browser forum with this first might lead someone there to tell me this is an infectious issue and needs to be here. We have cleaned out all the cookies and history. Suggestions on how to deal with this? Thanks.

[Broni]

Reset Chrome...
Click on "Customize and control Google Chrome":

Click "Settings" then "Show advanced settings" at the bottom of the screen.
Click "Reset browser settings" button.
Restart Chrome.

If the above didn't help....

Reinstall Chrome...
If you want to save your bookmarks...
How to Backup Bookmarks in Google Chrome
If you want to save your passwords as well see here: http://www.intowindows.com/how-to-ba...hrome-browser/

• Close all Chrome windows and tabs.
• Go to the Start menu > Control Panel. (Windows 8 users: Learn how to access the Control Panel)
• Click Programs and Features.
• Double-click Google Chrome.
• Click Uninstall from the confirmation dialog. Delete your user profile information, like your browser preferences, bookmarks, and history, by selecting the "Also delete your browsing data" checkbox.

Install fresh copy.

[Jerry38018]

You helped. In Chrome one can have several tabs show when the program opens and when I opened to set the home page, I realized the vestoran URL was the second tab set to be available. Sorry I had missed that earlier. Almost like "buy one and get one free." So I set an opening tab and deleted the other, and that took care of it. Thanks so much for working through this with me.

[Broni]

Your computer is clean

1. This step will remove all cleaning tools we used, it'll reset restore points (so you won't get reinfected by accidentally using some older restore point) and it'll make some other minor adjustments...
This is a very crucial step so make sure you don't skip it.
Download DelFix by Xplode to your desktop. Delfix will delete all the used tools and logfiles.

Double-click Delfix.exe to start the tool.
Make sure the following items are checked:

• Activate UAC (optional; some users prefer to keep it off)
• Remove disinfection tools
• Create registry backup
• Purge System Restore
• Reset system settings

Now click "Run" and wait patiently.
Once finished a logfile will be created. You don't have to attach it to your next reply.

2. Make sure Windows Updates are current.

3. If any trojans, rootkits or bootkits were listed among your infection(s), make sure, you change all of your on-line important passwords (bank account(s), secured web sites, etc.) immediately!

4. Check if your browser plugins are up to date.
Firefox - https://www.mozilla.org/en-US/plugincheck/
other browsers: https://browsercheck.qualys.com/ (click on "Scan without installing plugin" and then on "Scan now")

5. Download, and install WOT (Web OF Trust): http://www.mywot.com/. It'll warn you (in most cases) about dangerous web sites.

6. Run Malwarebytes "Quick scan" once in a while to assure safety of your computer.

7. Run Temporary File Cleaner (TFC), AdwCleaner and Junkware Removal Tool (JRT) weekly (you need to redownload these tools since they were removed by DelFix).

8. Download and install Secunia Personal Software Inspector (PSI): http://secunia.com/vulnerability_scanning/personal/. The Secunia PSI is a FREE security tool designed to detect vulnerable and out-dated programs and plug-ins which expose your PC to attacks. Run it weekly.

9. (optional) If you want to keep all your programs up to date, download and install FileHippo Update Checker.
The Update Checker will scan your computer for installed software, check the versions and then send this information to FileHippo.com to see if there are any newer releases.

10. When installing\updating ANY program, make sure you always select "Custom " installation, so you can UN-check any possible "drive-by-install" (foistware), like toolbars etc., which may try to install along with the legitimate program. Do NOT click "Next" button without looking at any given page.

11. Read:
How did I get infected?, With steps so it does not happen again!: http://www.bleepingcomputer.com/forums/topic2520.html
Simple and easy ways to keep your computer safe and secure on the Internet: http://www.bleepingcomputer.com/tuto...r-safe-online/
About those Toolbars and Add-ons - Potentially Unwanted Programs (PUPs) which change your browser settings: http://www.bleepingcomputer.com/foru.../#entry3187642

12. Please, let me know, how your computer is doing.

[Jerry38018]

Thanks for helping me through this. TFC, JRT and ADwCleaner are still in my DL directory, so I do not need to redownload them. I found a reference to ADwCleaner some place a few weeks ago and clicked on the link to go to it, and my site adviser program told me the site was questionable, so I did not continue but deleted the tab. Your link to the program went to a different site, of course, and I got the file there. So many legitimate programs are referenced by illegitimate sites with all sorts of malware. It appears to me FileHippo Update Checker and Secunia do similar things -- check for outdated programs. Are both needed? In resetting Chrome, I selected an extension for it, don't remember just which now, but when I opened Chrome the next time and went to Settings, the opening tabs section indicated that it was now controlled by the extension I had added. I immediately disabled it. A few minutes later MalwareBytes window popped up with an unwanted program -- it was the extension -- and it was quarantined and I needed to reboot to clear it out. At this point we are working well. So much thanks for taking your time to help, Now if I could just find how to get these lines WordWraped.

[Train]

Look at post #3, keys like those two, are never wrapped which makes for easier reading.
Easier reading means we are less apt to miss something which is to your benefit.

[Jerry38018]

My computer is clean, and that makes it work well. The vestoran malware added a second tab to my Chrome browser and I had no idea what else might
have happened when it come on board, so to speak. I adjusted the browser settings and at this point in time everything seems "good to go." And I really
appreciate the time you take to assist us.

[Broni]

It appears to me FileHippo Update Checker and Secunia do similar things -- check for outdated programs. Are both needed?

They check for different things.

Good luck and stay safe :0