December 22nd, 2014, 07:51 PM
#1
I have a Toshiba laptop running Windows 8. I am finding all of a sudden that everything is slow. Scrolling internet pages is slow, opening programs is slow, I use Internet Explorer and that always has errors and has to reopen pages all of a sudden, streaming anything online is slow, changing internet tabs is delayed, etc. I scanned with Avast and it found nothing, but said that two files were unable to be scanned. I also ran MBAM, the log is below. DDS will not run on Windows 8.www.malwarebytes.org
December 22nd, 2014, 10:21 PM
#2
Please, observe following rules:Read all of my instructions very carefully .If you're stuck, or you're not sure about certain step, always ask before doing anything else. Please refrain from running any tools, fixes or applying any changes to your computer other than those I suggest. Never run more than one scan at a time. Keep updating me regarding your computer behavior, good, or bad. The cleaning process, once started, has to be completed. Even if your computer appears to act better, it may still be infected. Once the computer is totally clean, I'll certainly let you know. If you leave the topic without explanation in the middle of a cleaning process, you may not be eligible to receive any more help in malware removal forum. I close my topics if you have not replied in 5 days .RogueKiller from one of the following links and save it to your Desktop:Link 1 Link 2 Close all the running programs Windows Vista/7/8 users: right click on RogueKiller.exe , click Run as Administrator Otherwise just double-click on RogueKiller.exe Pre-scan will start. Let it finish. Click on SCAN button. Wait until the Status box shows Scan Finished Click on Delete . Wait until the Status box shows Deleting Finished . Click on Report and copy/paste the content of the Notepad into your next reply. RKreport.txt could also be found on your desktop.If more than one log is produced post all logs. If RogueKiller has been blocked, do not hesitate to try a few times more. If really won't run, rename it to winlogon.exe (or winlogon.com) and try again Create new restore point before proceeding with the next step.... http://www.smartestcomputing.us.com/...t-all-windows/ Malwarebytes Anti-Rootkit Warning! Malwarebytes Anti-Rootkit needs to be run from an account with administrator rights. Double click on downloaded file. OK self extracting prompt. MBAR will start. Click "Next " to continue. Click in the following screen "Update " to obtain the latest malware definitions. Once the update is complete select "Next " and click "Scan ". When the scan is finished and no malware has been found select "Exit ". If malware was detected, make sure to check all the items and click "Cleanup ". Reboot your computer. Open the MBAR folder located on your Desktop and paste the content of the following files in your next reply:"mbar-log-{date} (xx-xx-xx) .txt" "system-log.txt" This version requires you to completely exit the Anti Malware application message right click on the Malwarebytes Anti-Malware icon in the system tray and click on Exit .
December 22nd, 2014, 11:09 PM
#3
RogueKiller V10.1.0.0 [Dec 11 2014] by Adlice Softwarehttp://www.adlice.com/contact/ http://forum.adlice.com http://www.adlice.com/softwares/roguekiller/ http://www.adlice.com https://blu173.mail.live.com/default.aspx?rru=inbox -> Not selectedhttps://blu173.mail.live.com/default.aspx?rru=inbox -> Not selectedwww.malwarebytes.org
December 22nd, 2014, 11:33 PM
#4
AdwCleaner Close all open programs and internet browsers. Double click on adwcleaner.exe to run the tool. Click on Scan button. When the scan has finished click on Clean button. Your computer will be rebooted automatically. A text file will open after the restart. Please post the contents of that logfile with your next reply. You can find the logfile at C:\AdwCleaner[S1].txt as well. Junkware Removal Tool Shut down your protection software now to avoid potential conflicts. Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator". The tool will open and start scanning your system. Please be patient as this can take a while to complete depending on your system's specifications. On completion, a log (JRT.txt) is saved to your desktop and will automatically open. Post the contents of JRT.txt into your next message. Farbar Recovery Scan Tool and save it to your Desktop.Note : You need to run the version compatibale with your system. If you are not sure which version applies to your system download both of them and try to run them. Only one of them will run on your system, that will be the right version.Double-click to run it. When the tool opens click Yes to disclaimer. Press Scan button. It will make a log (FRST.txt ) in the same directory the tool is run. Please copy and paste it to your reply. The first time the tool is run, it makes also another log (Addition.txt ). Please copy and paste it to your reply.
December 23rd, 2014, 02:15 PM
#5
# AdwCleaner v4.106 - Report created 23/12/2014 at 13:41:33
December 23rd, 2014, 02:17 PM
#6
Scan result of Farbar Recovery Scan Tool (FRST.txt) (x64) Version: 23-12-2014http://www.geekstogo.com/forum/topic...ery-scan-tool/ http://www.msn.com/?pc=AV01 http://www.google.com https://blu173.mail.live.com/default.aspx?rru=inbox http://www.msn.com/?pc=AV01 http://download.eset.com/special/eos/OnlineScanner.cab
December 23rd, 2014, 02:19 PM
#7
2014-12-18 16:58 - 2014-10-28 23:26 - 01164288 _____ (Microsoft Corporation) C:\WINDOWS\system32\MSMPEG2ENC.DLL
December 23rd, 2014, 02:23 PM
#8
I can't copy and paste all of that log, my computer keeps un-hilighting everything I've highlighted to copy, I think my touchpad is really sensitive or something, and I keep losing my place and having to go back over it to find where I last ended off and its taking WAY too long to do that and I really don't have the patience to sift through lines and lines and lines of text that all look the same to me looking for a minor difference and I cant figure out how to attach it! Ugh, so frustrating!!!
December 23rd, 2014, 05:14 PM
#9
Upload the file(s) here: http://www.sendspace.com/ Browse button and navigate to the file you want to upload.Upload button.Copy Link button and paste the link in your next reply.
December 27th, 2014, 07:26 PM
#10
Sorry for the delay - it's Christmas!https://www.sendspace.com/file/f6fhdx
December 27th, 2014, 10:06 PM
#11
The log is simply large so in cases like that you need to split the log between couple of replies...
December 27th, 2014, 11:26 PM
#12
For the log you told me to upload, you mean? I was trying to post it in a few replies (would have taken a lot based on the character restriction) but as I said, almost every time I highlighted a section it un-highlight and I'd have to go back and figure out where I left off to try and highlight again. My touchpad is really sensitive lately, seems to be happening a lot more than it used to.
December 28th, 2014, 12:47 AM
#13
Download attached fixlist.txt file and save it to the Desktop.NOTE. FRST and fixlist.txt are in the same location or the fix will not work.NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating system FRST(FRST64) Fix button just once and wait.Fixlog.txt ). Please post it to your reply.
December 28th, 2014, 11:43 AM
#14
When I try to save it, it saves as attachment.php, not fixlist.txt.
December 28th, 2014, 08:46 PM
#15
Rename it to fixlist.txt.https://www.sendspace.com/file/8mt6y8
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[RESOLVED] Suddenly slow laptop
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