[RESOLVED] Poweliks detection

[mikeyb]

Fix result of Farbar Recovery Tool (FRST written by Farbar) (x64) Version: 08-12-2014
Ran by Andrea & Mike Shaw at 2014-12-09 17:22:36 Run:1
Running from C:\Users\Andrea & Mike Shaw\Desktop
Loaded Profile: Andrea & Mike Shaw (Available profiles: Andrea & Mike Shaw)
Boot Mode: Normal
==============================================

Content of fixlist:
*****************
CustomCLSID: HKU\S-1-5-21-999604771-2717707965-526837287-1001_Classes\CLSID\{0F22A205-CFB0-4679-8499-A6F44A80A208}\InprocServer32 -> C:\Users\Andrea & Mike Shaw\AppData\Local\Google\Update\1.3.25.5\psuser_64.dll No File
CustomCLSID: HKU\S-1-5-21-999604771-2717707965-526837287-1001_Classes\CLSID\{355EC88A-02E2-4547-9DEE-F87426484BD1}\InprocServer32 -> C:\Users\Andrea & Mike Shaw\AppData\Local\Google\Update\1.3.23.9\psuser_64.dll No File
CustomCLSID: HKU\S-1-5-21-999604771-2717707965-526837287-1001_Classes\CLSID\{90B3DFBF-AF6A-4EA0-8899-F332194690F8}\InprocServer32 -> C:\Users\Andrea & Mike Shaw\AppData\Local\Google\Update\1.3.24.15\psuser_64.dll No File
CustomCLSID: HKU\S-1-5-21-999604771-2717707965-526837287-1001_Classes\CLSID\{E8CF3E55-F919-49D9-ABC0-948E6CB34B9F}\InprocServer32 -> C:\Users\Andrea & Mike Shaw\AppData\Local\Google\Update\1.3.25.5\psuser_64.dll No File
CustomCLSID: HKU\S-1-5-21-999604771-2717707965-526837287-1001_Classes\CLSID\{FE498BAB-CB4C-4F88-AC3F-3641AAAF5E9E}\InprocServer32 -> C:\Users\Andrea & Mike Shaw\AppData\Local\Google\Update\1.3.24.7\psuser_64.dll No File
AlternateDataStreams: C:\ProgramData\Temp:2F4A0A6B
AlternateDataStreams: C:\ProgramData\Temp:55422315
AlternateDataStreams: C:\ProgramData\Temp:BEB15613
HKLM Group Policy restriction on software: C:\Documents and Settings\All Users\Application Data\Malwarebytes <====== ATTENTION
HKLM Group Policy restriction on software: C:\Documents and Settings\All Users\Application Data\AVG <====== ATTENTION
HKLM Group Policy restriction on software: C:\Documents and Settings\All Users\Application Data\AVG <====== ATTENTION
HKLM Group Policy restriction on software: C:\Documents and Settings\All Users\Application Data\Symantec <====== ATTENTION
HKLM Group Policy restriction on software: C:\Program Files (x86)\Common Files\Symantec Shared <====== ATTENTION
HKLM Group Policy restriction on software: C:\Documents and Settings\All Users\Application Data\McAfee <====== ATTENTION
HKLM Group Policy restriction on software: C:\Documents and Settings\All Users\Application Data\Microsoft\Microsoft Antimalware <====== ATTENTION
Winlogon\Notify\acillao-x32: C:\Users\Andrea & Mike Shaw\AppData\Local\acillao.dll [X]
HKU\S-1-5-21-999604771-2717707965-526837287-1001\SOFTWARE\Policies\Microsoft\Internet Explorer: Policy restriction <======= ATTENTION
SearchScopes: HKU\.DEFAULT -> DefaultScope {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL =
SearchScopes: HKU\S-1-5-19 -> DefaultScope {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL =
SearchScopes: HKU\S-1-5-20 -> DefaultScope {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL =
BHO: Java(tm) Plug-In 2 SSV Helper -> {DBC80044-A445-435b-BC74-9C25C1C588A9} -> C:\Program Files\Java\jre6\bin\jp2ssv.dll No File
FF Plugin-x32: @adobe.com/ShockwavePlayer -> C:\Windows\system32\Adobe\Director\np32dsw.dll No File
CHR HKLM-x32\...\Chrome\Extension: [jimmegiofifickhcnpbllambfpmadfof] - No Path
S2 ioloSystemService; "C:\Program Files (x86)\iolo\Common\Lib\ioloServiceManager.exe" [X]
S3 catchme; \??\C:\your_name\catchme.sys [X]
U4 eabfiltr; No ImagePath
S3 RtsUIR; system32\DRIVERS\Rts516xIR.sys [X]
S3 USBCCID; system32\DRIVERS\RtsUCcid.sys [X]
2014-11-10 21:02 - 2014-11-10 21:02 - 00000000 ____D () C:\Users\Andrea & Mike Shaw\AppData\Local\Avg
2014-11-09 19:17 - 2014-11-11 22:46 - 00000000 ____D () C:\ProgramData\WiyeqDadax
2014-11-09 19:17 - 2014-11-11 22:34 - 00000000 ____D () C:\ProgramData\HurpUqiki
2014-11-09 10:13 - 2014-12-04 18:13 - 00000000 ____D () C:\ProgramData\AVG2015
2014-11-09 10:10 - 2014-11-09 13:21 - 00000000 ____D () C:\Users\Andrea & Mike Shaw\AppData\Roaming\Xavetote
2014-11-09 10:10 - 2014-11-09 13:21 - 00000000 ____D () C:\Users\Andrea & Mike Shaw\AppData\Roaming\Esiher
2014-11-09 10:04 - 2014-11-09 13:21 - 00000000 ____D () C:\Users\Andrea & Mike Shaw\AppData\Roaming\Abihby
2014-11-09 10:04 - 2014-11-09 12:17 - 00000000 ____D () C:\Users\Andrea & Mike Shaw\AppData\Roaming\Usytoly
2014-11-09 10:02 - 2014-11-09 13:21 - 00000000 ____D () C:\Users\Andrea & Mike Shaw\AppData\Roaming\Uvuzka
2014-11-09 10:02 - 2014-11-09 13:21 - 00000000 ____D () C:\Users\Andrea & Mike Shaw\AppData\Roaming\Ocinlozu
2014-11-09 10:02 - 2014-11-09 12:18 - 00000000 ____D () C:\Users\Andrea & Mike Shaw\AppData\Roaming\Abkiux
2014-11-09 10:02 - 2014-11-09 12:16 - 00000000 ____D () C:\Users\Andrea & Mike Shaw\AppData\Roaming\Xyzune
2014-11-09 10:02 - 2014-11-09 12:16 - 00000000 ____D () C:\Users\Andrea & Mike Shaw\AppData\Roaming\Iswahe
2014-11-09 10:02 - 2014-11-09 12:12 - 00000000 ____D () C:\Users\Andrea & Mike Shaw\AppData\Roaming\Asaqbih
2014-11-09 09:57 - 2014-11-10 21:10 - 00000000 ____D () C:\Program Files (x86)\AVG
2014-11-08 21:30 - 2014-11-11 22:37 - 00000000 ____D () C:\ProgramData\UowtEqil
2014-11-08 21:30 - 2014-11-11 22:37 - 00000000 ____D () C:\ProgramData\TeyaTiwti
C:\Users\Andrea & Mike Shaw\jagex_runescape_preferences.dat
C:\Users\Andrea & Mike Shaw\jagex_runescape_preferences2.dat
C:\Users\Andrea & Mike Shaw\jagex__preferences3.dat
C:\Users\Andrea & Mike Shaw\AppData\Local\Temp\Quarantine.exe
C:\Users\Andrea & Mike Shaw\AppData\Local\Temp\sqlite3.dll

*****************

"HKU\S-1-5-21-999604771-2717707965-526837287-1001_Classes\CLSID\{0F22A205-CFB0-4679-8499-A6F44A80A208}" => Key deleted successfully.
"HKU\S-1-5-21-999604771-2717707965-526837287-1001_Classes\CLSID\{355EC88A-02E2-4547-9DEE-F87426484BD1}" => Key deleted successfully.
"HKU\S-1-5-21-999604771-2717707965-526837287-1001_Classes\CLSID\{90B3DFBF-AF6A-4EA0-8899-F332194690F8}" => Key deleted successfully.
"HKU\S-1-5-21-999604771-2717707965-526837287-1001_Classes\CLSID\{E8CF3E55-F919-49D9-ABC0-948E6CB34B9F}" => Key deleted successfully.
"HKU\S-1-5-21-999604771-2717707965-526837287-1001_Classes\CLSID\{FE498BAB-CB4C-4F88-AC3F-3641AAAF5E9E}" => Key deleted successfully.
C:\ProgramData\Temp => ":2F4A0A6B" ADS removed successfully.
C:\ProgramData\Temp => ":55422315" ADS removed successfully.
C:\ProgramData\Temp => ":BEB15613" ADS removed successfully.
HKLM => Group Policy Restriction on software restored successfully.
HKLM => Group Policy Restriction on software restored successfully.
HKLM => Group Policy Restriction on software restored successfully.
HKLM => Group Policy Restriction on software restored successfully.
HKLM => Group Policy Restriction on software restored successfully.
HKLM => Group Policy Restriction on software restored successfully.
HKLM => Group Policy Restriction on software restored successfully.
"HKLM\Software\Wow6432Node\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\acillao" => Key deleted successfully.
"HKU\S-1-5-21-999604771-2717707965-526837287-1001\SOFTWARE\Policies\Microsoft\Internet Explorer" => Key deleted successfully.
HKU\.DEFAULT\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\\DefaultScope => value deleted successfully.
HKU\S-1-5-19\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\\DefaultScope => value deleted successfully.
HKU\S-1-5-20\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\\DefaultScope => value deleted successfully.
"HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{DBC80044-A445-435b-BC74-9C25C1C588A9}" => Key deleted successfully.
"HKCR\CLSID\{DBC80044-A445-435b-BC74-9C25C1C588A9}" => Key deleted successfully.
"HKLM\Software\Wow6432Node\MozillaPlugins\@adobe.com/ShockwavePlayer" => Key deleted successfully.
"HKLM\SOFTWARE\Wow6432Node\Google\Chrome\Extensions\jimmegiofifickhcnpbllambfpmadfof" => Key deleted successfully.
ioloSystemService => Service deleted successfully.
catchme => Service deleted successfully.
eabfiltr => Service deleted successfully.
RtsUIR => Service deleted successfully.
USBCCID => Service deleted successfully.
C:\Users\Andrea & Mike Shaw\AppData\Local\Avg => Moved successfully.
C:\ProgramData\WiyeqDadax => Moved successfully.
C:\ProgramData\HurpUqiki => Moved successfully.
C:\ProgramData\AVG2015 => Moved successfully.
C:\Users\Andrea & Mike Shaw\AppData\Roaming\Xavetote => Moved successfully.
C:\Users\Andrea & Mike Shaw\AppData\Roaming\Esiher => Moved successfully.
C:\Users\Andrea & Mike Shaw\AppData\Roaming\Abihby => Moved successfully.
C:\Users\Andrea & Mike Shaw\AppData\Roaming\Usytoly => Moved successfully.
C:\Users\Andrea & Mike Shaw\AppData\Roaming\Uvuzka => Moved successfully.
C:\Users\Andrea & Mike Shaw\AppData\Roaming\Ocinlozu => Moved successfully.
C:\Users\Andrea & Mike Shaw\AppData\Roaming\Abkiux => Moved successfully.
C:\Users\Andrea & Mike Shaw\AppData\Roaming\Xyzune => Moved successfully.
C:\Users\Andrea & Mike Shaw\AppData\Roaming\Iswahe => Moved successfully.
C:\Users\Andrea & Mike Shaw\AppData\Roaming\Asaqbih => Moved successfully.
C:\Program Files (x86)\AVG => Moved successfully.
C:\ProgramData\UowtEqil => Moved successfully.
C:\ProgramData\TeyaTiwti => Moved successfully.
C:\Users\Andrea & Mike Shaw\jagex_runescape_preferences.dat => Moved successfully.
C:\Users\Andrea & Mike Shaw\jagex_runescape_preferences2.dat => Moved successfully.
C:\Users\Andrea & Mike Shaw\jagex__preferences3.dat => Moved successfully.
C:\Users\Andrea & Mike Shaw\AppData\Local\Temp\Quarantine.exe => Moved successfully.
C:\Users\Andrea & Mike Shaw\AppData\Local\Temp\sqlite3.dll => Moved successfully.

==== End of Fixlog ====

[Broni]

Last scans...

Download Security Check from here or here and save it to your Desktop.

• Double-click SecurityCheck.exe
• Follow the onscreen instructions inside of the black box.
• A Notepad document should open automatically called checkup.txt; please post the contents of that document.

NOTE 1. If one of your security applications (e.g., third-party firewall) requests permission to allow DIG.EXE access the Internet, allow it to do so.
NOTE 2. SecurityCheck may produce some false warning(s), so leave the results reading to me.
NOTE 3. If you receive UNSUPPORTED OPERATING SYSTEM! ABORTED! message restart computer and Security Check should run


Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.

• Make sure the following options are checked:
  
  
  • Internet Services
  • Windows Firewall
  • System Restore
  • Security Center
  • Windows Update
  • Windows Defender
  • Other Services
  
  
• Press "Scan".
• It will create a log (FSS.txt) in the same directory the tool is run.
• Please copy and paste the log to your reply.

Download Temp File Cleaner (TFC)
Alternate download: http://www.itxassociates.com/OT-Tools/TFC.exe

• Double click on TFC.exe to run the program.
• Click on Start button to begin cleaning process.
• TFC will close all running programs, and it may ask you to restart computer.

Download Sophos Free Virus Removal Tool and save it to your desktop.

• Double click the icon and select Run
• Click Next
• Select I accept the terms in this license agreement, then click Next twice
• Click Install
• Click Finish to launch the program
• Once the virus database has been updated click Start Scanning
• If any threats are found click Details, then View log file... (bottom left hand corner)
• Copy and paste the results in your reply
• Close the Notepad document, close the Threat Details screen, then click Start cleanup
• Click Exit to close the program

[mikeyb]

Results of screen317's Security Check version 0.99.91
Windows 7 Service Pack 1 x64 (UAC is enabled)
Internet Explorer 11
``````````````Antivirus/Firewall Check:``````````````
Windows Security Center service is not running! This report may not be accurate!
Windows Firewall Enabled!
Windows Firewall Disabled!
Microsoft Security Essentials
Antivirus up to date!
`````````Anti-malware/Other Utilities Check:`````````
Malwarebytes Anti-Malware version 2.0.3.1025
Java 7 Update 71
Adobe Flash Player 15.0.0.246
Adobe Reader XI
Mozilla Firefox (33.0.3)
Google Chrome (39.0.2171.65)
Google Chrome (39.0.2171.71)
````````Process Check: objlist.exe by Laurent````````
`````````````````System Health check`````````````````
Total Fragmentation on Drive C: 2%
````````````````````End of Log``````````````````````

[mikeyb]

Farbar Service Scanner Version: 21-07-2014
Ran by Andrea & Mike Shaw (administrator) on 09-12-2014 at 20:43:59
Running from "C:\Users\Andrea & Mike Shaw\Downloads"
Microsoft Windows 7 Home Premium Service Pack 1 (X64)
Boot Mode: Normal
****************************************************************

Internet Services:
============

Connection Status:
==============
Localhost is accessible.
LAN connected.
Google IP is accessible.
Google.com is accessible.
Yahoo.com is accessible.


Windows Firewall:
=============

Firewall Disabled Policy:
==================
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile]
"EnableFirewall"=DWORD:0


System Restore:
============

System Restore Disabled Policy:
========================


Action Center:
============

wscsvc Service is not running. Checking service configuration:
The start type of wscsvc service is set to Disabled. The default start type is Auto.
The ImagePath of wscsvc service is OK.
The ServiceDll of wscsvc service is OK.


Windows Update:
============

Windows Autoupdate Disabled Policy:
============================


Windows Defender:
==============

Other Services:
==============


File Check:
========
C:\Windows\System32\nsisvc.dll => File is digitally signed
C:\Windows\System32\drivers\nsiproxy.sys => File is digitally signed
C:\Windows\System32\dhcpcore.dll => File is digitally signed
C:\Windows\System32\drivers\afd.sys => File is digitally signed
C:\Windows\System32\drivers\tdx.sys => File is digitally signed
C:\Windows\System32\Drivers\tcpip.sys => File is digitally signed
C:\Windows\System32\dnsrslvr.dll => File is digitally signed
C:\Windows\System32\mpssvc.dll => File is digitally signed
C:\Windows\System32\bfe.dll => File is digitally signed
C:\Windows\System32\drivers\mpsdrv.sys => File is digitally signed
C:\Windows\System32\SDRSVC.dll => File is digitally signed
C:\Windows\System32\vssvc.exe => File is digitally signed
C:\Windows\System32\wscsvc.dll => File is digitally signed
C:\Windows\System32\wbem\WMIsvc.dll => File is digitally signed
C:\Windows\System32\wuaueng.dll => File is digitally signed
C:\Windows\System32\qmgr.dll => File is digitally signed
C:\Windows\System32\es.dll => File is digitally signed
C:\Windows\System32\cryptsvc.dll => File is digitally signed
C:\Program Files\Windows Defender\MpSvc.dll => File is digitally signed
C:\Windows\System32\ipnathlp.dll => File is digitally signed
C:\Windows\System32\iphlpsvc.dll => File is digitally signed
C:\Windows\System32\svchost.exe => File is digitally signed
C:\Windows\System32\rpcss.dll => File is digitally signed


**** End of log ****

[mikeyb]

2014-12-10 03:05:26.439 Sophos Virus Removal Tool version 2.5.4
2014-12-10 03:05:26.439 Copyright (c) 2009-2014 Sophos Limited. All rights reserved.

2014-12-10 03:05:26.439 This tool will scan your computer for viruses and other threats. If it finds any, it will give you the option to remove them.

2014-12-10 03:05:26.439 Windows version 6.1 SP 1.0 Service Pack 1 build 7601 SM=0x300 PT=0x1 WOW64
2014-12-10 03:05:26.439 Checking for updates...
2014-12-10 03:05:29.076 Update progress: proxy server not available
2014-12-10 03:05:37.406 Option all = no
2014-12-10 03:05:37.406 Option recurse = yes
2014-12-10 03:05:37.406 Option archive = no
2014-12-10 03:05:37.406 Option service = yes
2014-12-10 03:05:37.406 Option confirm = yes
2014-12-10 03:05:37.406 Option sxl = yes
2014-12-10 03:05:37.406 Option max-data-age = 35
2014-12-10 03:05:37.406 Option EnableSafeClean = yes
2014-12-10 03:05:38.545 Option vdl-logging = yes
2014-12-10 03:05:38.545 Customer ID: 094260ca9b3af99f9d4a3909fc47a743
2014-12-10 03:05:38.545 Machine ID: b1efcd64d1bd43afa6a6136dbac374ca
2014-12-10 03:05:38.545 Component SVRTcli.exe version 2.5.4
2014-12-10 03:05:38.545 Component control.dll version 2.5.4
2014-12-10 03:05:38.545 Component SVRTservice.exe version 2.5.4
2014-12-10 03:05:38.545 Component engine\osdp.dll version 1.44.1.2183
2014-12-10 03:05:38.545 Component engine\veex.dll version 3.58.3.2183
2014-12-10 03:05:38.545 Component engine\savi.dll version 8.1.5.2183
2014-12-10 03:05:38.545 Component rkdisk.dll version 1.5.30.0
2014-12-10 03:05:38.545 Version info: Product version 2.5.4
2014-12-10 03:05:38.545 Version info: Detection engine 3.58.3
2014-12-10 03:05:38.545 Version info: Detection data 5.08
2014-12-10 03:05:38.545 Version info: Build date 11/11/2014
2014-12-10 03:05:38.545 Version info: Data files added 365
2014-12-10 03:05:38.545 Version info: Last successful update (not yet updated)
2014-12-10 03:05:43.896 Downloading updates...
2014-12-10 03:05:43.896 Update progress: [I96736] Looking for package C1A903B2-E63E-483b-982D-04BB9C457C60 1.0
2014-12-10 03:05:43.896 Update progress: [I49502] Found supplement SAVIW32 LATEST
2014-12-10 03:05:43.896 Update progress: [I49502] Found supplement IDE509 LATEST
2014-12-10 03:05:43.896 Update progress: [I49502] Found supplement IDE510 LATEST
2014-12-10 03:05:43.896 Update progress: [I49502] Found supplement IDE511 LATEST
2014-12-10 03:05:43.911 Update progress: [I49502] Found supplement IDE512 LATEST
2014-12-10 03:05:43.911 Update progress: [I19463] Syncing product C1A903B2-E63E-483b-982D-04BB9C457C60 1
2014-12-10 03:05:43.911 Update progress: [I19463] Syncing product SAVIW32 48
2014-12-10 03:05:47.140 Update progress: [I19463] Syncing product IDE509 177
2014-12-10 03:05:47.718 Installing updates...
2014-12-10 03:05:48.544 Error level 1
2014-12-10 03:05:48.576 Update progress: [I19463] Syncing product IDE510 179
2014-12-10 03:05:48.576 Update progress: [I19463] Syncing product IDE511 12
2014-12-10 03:05:48.576 Update progress: [I19463] Syncing product IDE512 1
2014-12-10 03:06:09.667 Update successful
2014-12-10 03:06:30.165 Option all = no
2014-12-10 03:06:30.165 Option recurse = yes
2014-12-10 03:06:30.165 Option archive = no
2014-12-10 03:06:30.165 Option service = yes
2014-12-10 03:06:30.165 Option confirm = yes
2014-12-10 03:06:30.165 Option sxl = yes
2014-12-10 03:06:30.165 Option max-data-age = 35
2014-12-10 03:06:30.165 Option EnableSafeClean = yes
2014-12-10 03:06:30.228 Option vdl-logging = yes
2014-12-10 03:06:30.228 Customer ID: 094260ca9b3af99f9d4a3909fc47a743
2014-12-10 03:06:30.228 Machine ID: b1efcd64d1bd43afa6a6136dbac374ca
2014-12-10 03:06:30.228 Component SVRTcli.exe version 2.5.4
2014-12-10 03:06:30.228 Component control.dll version 2.5.4
2014-12-10 03:06:30.228 Component SVRTservice.exe version 2.5.4
2014-12-10 03:06:30.228 Component engine\osdp.dll version 1.44.1.2183
2014-12-10 03:06:30.228 Component engine\veex.dll version 3.58.3.2183
2014-12-10 03:06:30.228 Component engine\savi.dll version 8.1.5.2183
2014-12-10 03:06:30.228 Component rkdisk.dll version 1.5.30.0
2014-12-10 03:06:30.228 Version info: Product version 2.5.4
2014-12-10 03:06:30.228 Version info: Detection engine 3.58.3
2014-12-10 03:06:30.228 Version info: Detection data 5.08G
2014-12-10 03:06:30.228 Version info: Build date 11/11/2014
2014-12-10 03:06:30.228 Version info: Data files added 365
2014-12-10 03:06:30.228 Version info: Last successful update 12/9/2014 9:06:09 PM

2014-12-10 03:28:21.835 Could not open C:\hiberfil.sys
2014-12-10 03:28:38.902 Could not open C:\pagefile.sys
2014-12-10 03:51:13.774 Could not open C:\System Volume Information\{37542994-7ff9-11e4-af81-e26a531ab7cd}{3808876b-c176-4e48-b7ae-04046e6cc752}
2014-12-10 03:51:13.774 Could not open C:\System Volume Information\{3808876b-c176-4e48-b7ae-04046e6cc752}
2014-12-10 03:51:13.774 Could not open C:\System Volume Information\{b1fde255-7f26-11e4-ad52-9571ef6568dd}{3808876b-c176-4e48-b7ae-04046e6cc752}
2014-12-10 03:51:13.774 Could not open C:\System Volume Information\{feb7c9eb-7f53-11e4-b983-f8e61df66acb}{3808876b-c176-4e48-b7ae-04046e6cc752}
2014-12-10 03:53:22.875 >>> Virus 'Mal/EncPk-DW' found in file C:\Users\Andrea & Mike Shaw\AppData\Local\YmPack\hvmxov.dll
2014-12-10 03:53:22.875 >>> Virus 'Mal/EncPk-DW' found in file HKU\S-1-5-21-999604771-2717707965-526837287-1001\Software\Microsoft\Internet Explorer\Download\CheckExeSignatures
2014-12-10 03:53:22.875 >>> Virus 'Mal/EncPk-DW' found in file HKU\S-1-5-21-999604771-2717707965-526837287-1001\Software\Microsoft\Internet Explorer\Download\CheckExeSignatures
2014-12-10 03:53:22.875 >>> Virus 'Mal/EncPk-DW' found in file HKU\S-1-5-18\Software\Microsoft\Windows\CurrentVersion\Internet Settings\WarnOnPost
2014-12-10 03:53:22.875 >>> Virus 'Mal/EncPk-DW' found in file HKU\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Internet Settings\WarnOnPost
2014-12-10 03:53:22.875 >>> Virus 'Mal/EncPk-DW' found in file HKU\S-1-5-18\Software\Microsoft\Windows\CurrentVersion\Internet Settings\WarnOnPost
2014-12-10 03:53:22.875 >>> Virus 'Mal/EncPk-DW' found in file HKU\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Internet Settings\WarnOnPost
2014-12-10 03:53:22.875 >>> Virus 'Mal/EncPk-DW' found in file HKU\S-1-5-18\Software\Microsoft\Windows\CurrentVersion\Internet Settings\WarnOnPostRedirect
2014-12-10 03:53:22.875 >>> Virus 'Mal/EncPk-DW' found in file HKU\S-1-5-21-999604771-2717707965-526837287-1001\Software\Microsoft\Windows\CurrentVersion\Internet Settings\WarnOnPostRedirect
2014-12-10 03:53:22.875 >>> Virus 'Mal/EncPk-DW' found in file HKU\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Internet Settings\WarnOnPostRedirect
2014-12-10 03:53:22.875 >>> Virus 'Mal/EncPk-DW' found in file HKU\S-1-5-18\Software\Microsoft\Windows\CurrentVersion\Internet Settings\WarnOnPostRedirect
2014-12-10 03:53:22.875 >>> Virus 'Mal/EncPk-DW' found in file HKU\S-1-5-21-999604771-2717707965-526837287-1001\Software\Microsoft\Windows\CurrentVersion\Internet Settings\WarnOnPostRedirect
2014-12-10 03:53:22.875 >>> Virus 'Mal/EncPk-DW' found in file HKU\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Internet Settings\WarnOnPostRedirect
2014-12-10 03:53:22.875 >>> Virus 'Mal/EncPk-DW' found in file HKU\S-1-5-18\Software\Microsoft\Windows\CurrentVersion\Internet Settings\Zones\3\1406
2014-12-10 03:53:22.875 >>> Virus 'Mal/EncPk-DW' found in file HKU\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Internet Settings\Zones\3\1406
2014-12-10 03:53:22.875 >>> Virus 'Mal/EncPk-DW' found in file HKU\S-1-5-18\Software\Microsoft\Windows\CurrentVersion\Internet Settings\Zones\3\1406
2014-12-10 03:53:22.875 >>> Virus 'Mal/EncPk-DW' found in file HKU\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Internet Settings\Zones\3\1406
2014-12-10 03:53:22.875 >>> Virus 'Mal/EncPk-DW' found in file HKU\S-1-5-21-999604771-2717707965-526837287-1001\Software\Microsoft\Windows\CurrentVersion\Internet Settings\Zones\3\2103
2014-12-10 03:53:22.875 >>> Virus 'Mal/EncPk-DW' found in file HKU\S-1-5-21-999604771-2717707965-526837287-1001\Software\Microsoft\Windows\CurrentVersion\Internet Settings\Zones\3\2103
2014-12-10 03:53:22.875 >>> Virus 'Mal/EncPk-DW' found in file HKU\S-1-5-21-999604771-2717707965-526837287-1001\Software\Microsoft\Windows\CurrentVersion\Internet Settings\Zones\3\1208
2014-12-10 03:53:22.875 >>> Virus 'Mal/EncPk-DW' found in file HKU\S-1-5-21-999604771-2717707965-526837287-1001\Software\Microsoft\Windows\CurrentVersion\Internet Settings\Zones\3\1208
2014-12-10 03:53:22.875 >>> Virus 'Mal/EncPk-DW' found in file HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\WarnOnPostRedirect
2014-12-10 04:08:15.036 Could not open C:\Windows\System32\catroot2\{127D0A1D-4EF2-11D1-8608-00C04FC295EE}\catdb
2014-12-10 04:08:15.036 Could not open C:\Windows\System32\catroot2\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\catdb
2014-12-10 04:08:27.431 Could not open C:\Windows\System32\config\RegBack\DEFAULT
2014-12-10 04:08:27.431 Could not open C:\Windows\System32\config\RegBack\SAM
2014-12-10 04:08:27.431 Could not open C:\Windows\System32\config\RegBack\SECURITY
2014-12-10 04:08:27.447 Could not open C:\Windows\System32\config\RegBack\SOFTWARE
2014-12-10 04:08:27.447 Could not open C:\Windows\System32\config\RegBack\SYSTEM
2014-12-10 05:06:08.476 The following items will be cleaned up:
2014-12-10 05:06:08.476 Mal/EncPk-DW

[Broni]

Go Start and in "Start search" type:
services.msc
Press Enter.

Services window will open.
Scroll down do Security Center service.
Right click on it, click "Properties" and under "Startup type" select "Automatic from drop down menu.

Update Firefox to the current 34.0 version.

Update Adobe Flash Player: http://get.adobe.com/flashplayer/
Make sure you UN-check Yes, install McAfee Security Scan Plus

NOTE 1: Beginning with Adobe Flash Version 11.3, the universal installer includes the 32-bit and 64-bit versions of the Flash Player.
NOTE 2: While installing make sure you UN-check any extra garbage which wants to install alongside.

Update your Java version here: http://www.java.com/en/download/manual.jsp
Alternate download: http://www.filehippo.com/search?q=java

Note 1: UNCHECK any pre-checked toolbar and/or software offered with the Java update. The pre-checked toolbars/software are not part of the Java update.
Note 2: If you're running 64-bit system make sure you install BOTH, 32-bit and 64-bit Java.
Note 3: The Java Quick Starter (JQS.exe) adds a service to improve the initial startup time of Java applets and applications. If you don't want to run another extra service, go to Start > Control Panel > Java > Advanced > Miscellaneous and uncheck the box for Java Quick Starter. Click OK and restart your computer.

======================================

Your computer is clean

1. This step will remove all cleaning tools we used, it'll reset restore points (so you won't get reinfected by accidentally using some older restore point) and it'll make some other minor adjustments...
This is a very crucial step so make sure you don't skip it.
Download DelFix by Xplode to your desktop. Delfix will delete all the used tools and logfiles.

Double-click Delfix.exe to start the tool.
Make sure the following items are checked:

• Activate UAC (optional; some users prefer to keep it off)
• Remove disinfection tools
• Create registry backup
• Purge System Restore
• Reset system settings

Now click "Run" and wait patiently.
Once finished a logfile will be created. You don't have to attach it to your next reply.

2. Make sure Windows Updates are current.

3. If any trojans, rootkits or bootkits were listed among your infection(s), make sure, you change all of your on-line important passwords (bank account(s), secured web sites, etc.) immediately!

4. Check if your browser plugins are up to date.
Firefox - https://www.mozilla.org/en-US/plugincheck/
other browsers: https://browsercheck.qualys.com/ (click on "Scan without installing plugin" and then on "Scan now")

5. Download, and install WOT (Web OF Trust): http://www.mywot.com/. It'll warn you (in most cases) about dangerous web sites.

6. Run Malwarebytes "Quick scan" once in a while to assure safety of your computer.

7. Run Temporary File Cleaner (TFC), AdwCleaner and Junkware Removal Tool (JRT) weekly (you need to redownload these tools since they were removed by DelFix).

8. Download and install Secunia Personal Software Inspector (PSI): http://secunia.com/vulnerability_scanning/personal/. The Secunia PSI is a FREE security tool designed to detect vulnerable and out-dated programs and plug-ins which expose your PC to attacks. Run it weekly.

9. (optional) If you want to keep all your programs up to date, download and install FileHippo Update Checker.
The Update Checker will scan your computer for installed software, check the versions and then send this information to FileHippo.com to see if there are any newer releases.

10. When installing\updating ANY program, make sure you always select "Custom " installation, so you can UN-check any possible "drive-by-install" (foistware), like toolbars etc., which may try to install along with the legitimate program. Do NOT click "Next" button without looking at any given page.

11. Read:
How did I get infected?, With steps so it does not happen again!: http://www.bleepingcomputer.com/forums/topic2520.html
Simple and easy ways to keep your computer safe and secure on the Internet: http://www.bleepingcomputer.com/tuto...r-safe-online/
About those Toolbars and Add-ons - Potentially Unwanted Programs (PUPs) which change your browser settings: http://www.bleepingcomputer.com/foru.../#entry3187642

12. Please, let me know, how your computer is doing.

[mikeyb]

Broni.....Thank you very very much for helping me. What an exhausting process getting rid of the bugs. My computer is running fine.
Is AVG antivirus ok to reload? I paid for it and would like to use it.

[Broni]

AVG is fine.

Way to go!!
Good luck and stay safe