[Closed] Frustrating!
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Thread: [Closed] Frustrating!

  1. #1
    Join Date
    Nov 2014
    Posts
    136

    [Closed] Frustrating!

    Man, i was just redirected back to an old thread to continue there but like I said in my new thread I can't find a reply button to reply in it.
    Feel stupid but I'm a softare tester and observe well and can't find it for the life of me. New to this forum so maybe that is why.
    How do I reply...i replied the other day no problem...my options are to close thread...thats about it.

  2. #2
    Join Date
    Mar 2009
    Location
    Arkham Asylum, Cell 13
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    http://discussions.virtualdr.com/sho...em-help-please

    That thread was marked inactive because you didn't provide the proper logs. You need to post the MBAM and DDS logs in order to get diagnosed. You need to post the MBAM SCAN log, NOT the protection log.

    How to get logs:
    (Export log to save as txt)

    After the restart once you are back at your desktop, open MBAM once more.
    Click on the History tab > Application Logs.
    Double click on the scan log which shows the Date and time of the scan just performed.
    Click 'Export'.
    Click 'Text file (*.txt)'
    In the Save File dialog box which appears, click on Desktop.
    In the File name: box type a name for your scan log.
    A message box named 'File Saved' should appear stating "Your file has been successfully exported".
    Click Ok
    Attach that saved log to your next reply.

  3. #3
    Join Date
    Nov 2014
    Posts
    136
    Why are you quoting the wrong way to do it? Did you say to paste it in?
    Can someone please reply with the exact steps I need to do? I have ran numerous scans, does this change things?
    Someone told me not to save the text file...to copy clipboard and paste it.
    Here is what I get when I copy to clip board and paste it here:

    Malwarebytes Anti-Malware
    www.malwarebytes.org

    Scan Date: 19/11/2014
    Scan Time: 10:02:18 PM
    Logfile:
    Administrator: Yes

    Version: 2.00.3.1025
    Malware Database: v2014.11.20.01
    Rootkit Database: v2014.11.18.01
    License: Trial
    Malware Protection: Enabled
    Malicious Website Protection: Enabled
    Self-protection: Disabled

    OS: Windows 7 Service Pack 1
    CPU: x64
    File System: NTFS
    User: Dave

    Scan Type: Threat Scan
    Result: Completed
    Objects Scanned: 366148
    Time Elapsed: 21 min, 4 sec

    Memory: Enabled
    Startup: Enabled
    Filesystem: Enabled
    Archives: Enabled
    Rootkits: Disabled
    Heuristics: Enabled
    PUP: Enabled
    PUM: Enabled

    Processes: 0
    (No malicious items detected)

    Modules: 0
    (No malicious items detected)

    Registry Keys: 0
    (No malicious items detected)

    Registry Values: 0
    (No malicious items detected)

    Registry Data: 0
    (No malicious items detected)

    Folders: 0
    (No malicious items detected)

    Files: 0
    (No malicious items detected)

    Physical Sectors: 0
    (No malicious items detected)


    (end)

  4. #4
    Join Date
    Mar 2009
    Location
    Arkham Asylum, Cell 13
    Posts
    11,686
    Why are you quoting the wrong way to do it? Did you say to paste it in?
    That's exactly the way it is typed in the rules. I just copied it.

    Broni is our resident malware expert. He will be the one helping you clean up your system. He can edit the rules page, as needed.

  5. #5
    Join Date
    Jul 1998
    Location
    Toronto
    Posts
    25,428
    I have reopened the original thread for easier continuity.

    VirtualDr email notices are not working.
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  6. #6
    Join Date
    Dec 2007
    Location
    Daly City, CA
    Posts
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