[RESOLVED] what does this mean?

[eippob]

when I did the security it said unsupported operating system aborting now

[eippob]

I cant get the last entry in the promt is this right? MpCmdRun - getfiles - scan

[eippob]

ohh I am having so many problems it says to all of the entries that not recognized as internal or external command

[Broni]

Did you read?
NOTE 3. If you receive UNSUPPORTED OPERATING SYSTEM! ABORTED! message restart computer and Security Check should run


Then...

The command is:
MpCmdRun -getfiles -scan

There is no "space" after "minus" sign.

[eippob]

finally got security thing
Results of screen317's Security Check version 0.99.88
Windows 7 Service Pack 1 x86 (UAC is enabled)
Internet Explorer 11
``````````````Antivirus/Firewall Check:``````````````
Windows Firewall Enabled!
Microsoft Security Essentials
Antivirus up to date!
`````````Anti-malware/Other Utilities Check:`````````
Secunia PSI (3.0.0.9016)
Java 7 Update 67
Adobe Flash Player 15.0.0.152
Adobe Reader XI
Mozilla Firefox (32.0.3)
````````Process Check: objlist.exe by Laurent````````
Microsoft Security Essentials MSMpEng.exe
Microsoft Security Essentials msseces.exe
`````````````````System Health check`````````````````
Total Fragmentation on Drive C: 0%
````````````````````End of Log``````````````````````

[eippob]

Farbar Service Scanner Version: 21-07-2014
Ran by Owner (administrator) on 06-10-2014 at 22:34:21
Running from "C:\Users\Owner\Desktop"
Microsoft Windows 7 Home Premium Service Pack 1 (X86)
Boot Mode: Normal
****************************************************************

Internet Services:
============

Connection Status:
==============
Localhost is accessible.
LAN connected.
Google IP is accessible.
Google.com is accessible.
Yahoo.com is accessible.


Windows Firewall:
=============

Firewall Disabled Policy:
==================


System Restore:
============

System Restore Disabled Policy:
========================


Action Center:
============


Windows Update:
============

Windows Autoupdate Disabled Policy:
============================


Windows Defender:
==============
WinDefend Service is not running. Checking service configuration:
The start type of WinDefend service is set to Demand. The default start type is Auto.
The ImagePath of WinDefend service is OK.
The ServiceDll of WinDefend service is OK.


Windows Defender Disabled Policy:
==========================
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Defender]
"DisableAntiSpyware"=DWORD:1


Other Services:
==============


File Check:
========
C:\Windows\system32\nsisvc.dll => File is digitally signed
C:\Windows\system32\Drivers\nsiproxy.sys => File is digitally signed
C:\Windows\system32\dhcpcore.dll => File is digitally signed
C:\Windows\system32\Drivers\afd.sys => File is digitally signed
C:\Windows\system32\Drivers\tdx.sys => File is digitally signed
C:\Windows\system32\Drivers\tcpip.sys => File is digitally signed
C:\Windows\system32\dnsrslvr.dll => File is digitally signed
C:\Windows\system32\mpssvc.dll => File is digitally signed
C:\Windows\system32\bfe.dll => File is digitally signed
C:\Windows\system32\Drivers\mpsdrv.sys => File is digitally signed
C:\Windows\system32\SDRSVC.dll => File is digitally signed
C:\Windows\system32\vssvc.exe => File is digitally signed
C:\Windows\system32\wscsvc.dll => File is digitally signed
C:\Windows\system32\wbem\WMIsvc.dll => File is digitally signed
C:\Windows\system32\wuaueng.dll => File is digitally signed
C:\Windows\system32\qmgr.dll => File is digitally signed
C:\Windows\system32\es.dll => File is digitally signed
C:\Windows\system32\cryptsvc.dll => File is digitally signed
C:\Program Files\Windows Defender\MpSvc.dll => File is digitally signed
C:\Windows\system32\ipnathlp.dll => File is digitally signed
C:\Windows\system32\iphlpsvc.dll => File is digitally signed
C:\Windows\system32\svchost.exe => File is digitally signed
C:\Windows\system32\rpcss.dll => File is digitally signed


**** End of log ****

[eippob]

I dont know if I did this right or not for the Microsoft Security Essentials It is a big file I dont know how to send it.

[eippob]

The MS file is on my desktop how do I send it I clicked on copy link and its a big file cab I am sorry I am confused on this. Thank you.

[eippob]

another problem is when I do a search on google using IE it brings up the search page but won't open anything. And the cursor will move in a line across the search space by its self.
The Microsoft Ess Sec keeps giving same message this is what the history says
trojan; DOS/alureon
thank you.

[Broni]

You're not reading my replies carefully...

Upload MpSupportFiles.cab here: http://www.sendspace.com/
Click on Browse button and navigate to the file you want to upload.
Click on Upload button.
Click on FIRST Copy Link button and paste the link in your next reply.

[eippob]

I am sorry I did everything and it said Congratulations your upload completed successfully then I clicked on first link that's where I dont know what to do

[Broni]

Click on FIRST Copy Link button and paste the link in your next reply.

It'll copy the link to Clipboard.

While in your reply window simply right click on any empty space and click "Paste".
The link will paste into your reply.

[eippob]

Is this what you need
https://www.sendspace.com/file/h9mgvx

[Broni]

Good
Let me see..

[Broni]

Download TDSSKiller and save it to your desktop.

• Doubleclick on TDSSKiller.exe to run the application, then on Start Scan.
• If an infected file is detected, the default action will be Cure, click on Continue.
• If a suspicious file is detected, the default action will be Skip, click on Continue.
• It may ask you to reboot the computer to complete the process. Click on Reboot Now.
• If no reboot is require, click on Report. A log file should appear. Please copy and paste the contents of that file here.
• If a reboot is required, the report can also be found in your root directory (usually C:\ folder) in the form of TDSSKiller_xxxx_log.txt. Please copy and paste the contents of that file here.