HP Envy 14 Spectre (14-3011tu) not charging
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Thread: HP Envy 14 Spectre (14-3011tu) not charging

  1. #1
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    HP Envy 14 Spectre (14-3011tu) not charging

    The brick supplies power (from USB) to my phone, so that appears in good health. HP Support Assistant tests indicate battery is in good health, but it won't charge? Could it need a new battery? Or new cable from brick to laptop?

  2. #2
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    If the USB ports are charging your phone, then the power cable should be OK. The battery is likely to be the problem. How old is it?

  3. #3
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    Battery isn't charging, HP Support Assistant now says Status OK as well as UNKNOWN.
    Last edited by NEM1S1S; August 31st, 2014 at 02:30 AM.

  4. #4
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    Now it says it's CHARGING (15%). Then it discharges. Then repeats. Battery cactus?

  5. #5
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    45% and now and charging. Bizarre.

  6. #6
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    58%.

  7. #7
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    When it's done charging try cleaning the contacts on the battery and matching ones on the laptop with a cuetip and rubbing alcohol. Could be something as simple as dirty/corroded contacts.

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  8. #8
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    It's not that type of battery fink.

  9. #9
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    All removable batteries have some type of contacts.

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