[RESOLVED] Freezing on Boot

[Broni]

Yes, rename it to fixlist.txt

[Tarnished_Rose]

Fix result of Farbar Recovery Tool (FRST written by Farbar) (x64) Version: 25-08-2014
Ran by Angela at 2014-08-27 12:23:34 Run:1
Running from C:\Users\Angela\Desktop
Boot Mode: Normal
==============================================

Content of fixlist:
*****************
Toolbar: HKCU - No Name - {2318C2B1-4965-11D4-9B18-009027A5CD4F} - No File
FF Plugin-x32: @Apple.com/iTunes,version=1.0 -> C:\Program Files (x86)\iTunes\Mozilla Plugins\npitunes.dll No File
FF Plugin-x32: @foxitsoftware.com/Foxit Reader Plugin,version=1.0,application/vnd.fdf -> C:\Program Files (x86)\Foxit Software\Foxit Reader\plugins\npFoxitReaderPlugin.dll No File
FF Plugin-x32: @microsoft.com/WLPG,version=15.4.3502.0922 -> C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll No File
S2 ReimageRealTimeProtector; C:\Program Files\Reimage\Reimage Protector\ReiGuard.exe [X]
C:\Program Files\Reimage
S3 catchme; \??\C:\ComboFix\catchme.sys [X]
S3 cpuz134; \??\C:\Users\Angela\AppData\Local\Temp\cpuz134\cpuz134_x64.sys [X]
C:\Users\Angela\AppData\Local\Temp\Quarantine.exe
CHR HomePage: Default -> hxxp://mysearch.avg.com?cid={BBB21DC5-976D-4173-97B6-1422F4362AE1}&mid=33625d2530ff47d29cc19dc9d56cfbd0-2cbbfabb5bf97ff4459640e33cb543d23a88a19a&lang=en&ds=oc011&coid=avgtbdisoc&cmpid=&pr=sa&d=2014-06-28 11:57:24&v=18.1.8.643&pid=safeguard&sg=&sap=hp
CHR StartupUrls: Default -> "hxxp://mysearch.avg.com?cid={BBB21DC5-976D-4173-97B6-1422F4362AE1}&mid=33625d2530ff47d29cc19dc9d56cfbd0-2cbbfabb5bf97ff4459640e33cb543d23a88a19a&lang=en&ds=oc011&coid=avgtbdisoc&cmpid=&pr=sa&d=2014-06-28 11:57:24&v=18.1.8.643&pid=safeguard&sg=&sap=hp"
CHR DefaultSearchKeyword: Default -> mysearch.avg.com
CHR DefaultSearchURL: Default -> http://mysearch.avg.com/search?cid={BBB21DC5-976D-4173-97B6-1422F4362AE1}&mid=33625d2530ff47d29cc19dc9d56cfbd0-2cbbfabb5bf97ff4459640e33cb543d23a88a19a&lang=en&ds=oc011&coid=avgtbdisoc&cmpid=&pr=sa&d=2014-06-28 11:57:24&v=18.1.8.643&pid=safeguard&sg=&sap=dsp&q={searchTerms}
CHR DefaultNewTabURL: Default -> https://mysearch.avg.com/chroment?espv=2&cid={BBB21DC5-976D-4173-97B6-1422F4362AE1}&mid=33625d2530ff47d29cc19dc9d56cfbd0-2cbbfabb5bf97ff4459640e33cb543d23a88a19a&lang=en&ds=oc011&pr=sa&d=2014-06-28 11:57:24&v=18.1.8.643&pid=safeguard&sg=
CHR DefaultSuggestURL: Default -> http://toolbar.avg.com/acp?q={searchTerms}&o=1
2014-08-13 10:07 - 2014-08-16 14:21 - 00000056 _____ () C:\windows\Reimage.ini
2014-08-11 15:27 - 2014-08-16 14:28 - 00000000 ____D () C:\ProgramData\Reimage Protector
Task: {8300AA1D-1192-4FF4-B159-35F68CBABB8D} - System32\Tasks\Reimage Reminder => C:\Program Files\Reimage\Reimage Repair\ReimageReminder.exe

*****************

HKCU\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser\\{2318C2B1-4965-11D4-9B18-009027A5CD4F} => value deleted successfully.
"HKCR\CLSID\{2318C2B1-4965-11D4-9B18-009027A5CD4F}" => Key not found.
"HKLM\Software\Wow6432Node\MozillaPlugins\@Apple.com/iTunes,version=1.0" => Key deleted successfully.
"HKLM\Software\Wow6432Node\MozillaPlugins\@foxitsoftware.com/Foxit Reader Plugin,version=1.0,application/vnd.fdf" => Key deleted successfully.
"HKLM\Software\Wow6432Node\MozillaPlugins\@microsoft.com/WLPG,version=15.4.3502.0922" => Key deleted successfully.
ReimageRealTimeProtector => Service deleted successfully.
"C:\Program Files\Reimage" => File/Directory not found.
catchme => Service deleted successfully.
cpuz134 => Service deleted successfully.
C:\Users\Angela\AppData\Local\Temp\Quarantine.exe => Moved successfully.
Chrome HomePage deleted successfully.
Chrome StartupUrls deleted successfully.
Chrome DefaultSearchKeyword deleted successfully.
Chrome DefaultSearchURL deleted successfully.
CHR DefaultNewTabURL: Default -> https://mysearch.avg.com/chroment?espv=2&cid={BBB21DC5-976D-4173-97B6-1422F4362AE1}&mid=33625d2530ff47d29cc19dc9d56cfbd0-2cbbfabb5bf97ff4459640e33cb543d23a88a19a&lang=en&ds=oc011&pr=sa&d=2014-06-28 11:57:24&v=18.1.8.643&pid=safeguard&sg= => Error: No automatic fix found for this entry.
Chrome DefaultSuggestURL deleted successfully.
C:\windows\Reimage.ini => Moved successfully.
C:\ProgramData\Reimage Protector => Moved successfully.
"HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Plain\{8300AA1D-1192-4FF4-B159-35F68CBABB8D}" => Key deleted successfully.
"HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tasks\{8300AA1D-1192-4FF4-B159-35F68CBABB8D}" => Key deleted successfully.
C:\Windows\System32\Tasks\Reimage Reminder => Moved successfully.
"HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tree\Reimage Reminder" => Key deleted successfully.

==== End of Fixlog ====

[Broni]

Good

Last scans...

Download Security Check from here or here and save it to your Desktop.

• Double-click SecurityCheck.exe
• Follow the onscreen instructions inside of the black box.
• A Notepad document should open automatically called checkup.txt; please post the contents of that document.

NOTE 1. If one of your security applications (e.g., third-party firewall) requests permission to allow DIG.EXE access the Internet, allow it to do so.
NOTE 2 SecurityCheck may produce some false warning(s), so leave the results reading to me.


Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.

• Make sure the following options are checked:
  
  
  • Internet Services
  • Windows Firewall
  • System Restore
  • Security Center
  • Windows Update
  • Windows Defender
  • Other Services
  
  
• Press "Scan".
• It will create a log (FSS.txt) in the same directory the tool is run.
• Please copy and paste the log to your reply.

Download Temp File Cleaner (TFC)
Alternate download: http://www.itxassociates.com/OT-Tools/TFC.exe

• Double click on TFC.exe to run the program.
• Click on Start button to begin cleaning process.
• TFC will close all running programs, and it may ask you to restart computer.

Please run a free online scan with the ESET Online Scanner

• Disable your antivirus program
• Internet Explorer users - Click on this link to open ESET OnlineScan.
• For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)
  
  
  • Click on ESET Smart Installer to download the ESET Smart Installer. Save it to your desktop.
  • Double click on the [img=http://www.bleepstatic.com/fhost/uploads/0/esetsmartinstaller_enu.png] icon on your desktop.
  
  
• Check "YES, I accept the Terms of Use."
• Click the Start button.
• Accept any security warnings from your browser.[/*]
• Check "Enable detection of potentially unwanted applications".
• Click Advanced settings and make sure all 4 boxes are checkmarked (two of them are already checkmarked by default).
  Do NOT checkmark "Use custom proxy settings"
• Click the Start button.
• ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
• When the scan completes, click List Threats[/*]
• Click Export, and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
• Click the Back button.
• Click the Finish button.

[Tarnished_Rose]

I'm about ready to run the above scans, but wanted to let you know that my computer rebooted for updates and it's hard to be sure with the updates, but it still seemed to kind of freeze on certain screens. Just thought I should let you know.

[Tarnished_Rose]

Results of screen317's Security Check version 0.99.87
Windows 7 Service Pack 1 x64 (UAC is enabled)
Internet Explorer 11
``````````````Antivirus/Firewall Check:``````````````
Windows Firewall Enabled!
avast! Antivirus
Antivirus up to date!
`````````Anti-malware/Other Utilities Check:`````````
Java 7 Update 67
Java 8 Update 20
Adobe Reader XI
Google Chrome 36.0.1985.143
Google Chrome 37.0.2062.94
````````Process Check: objlist.exe by Laurent````````
AVAST Software Avast AvastSvc.exe
AVAST Software Avast avastui.exe
`````````````````System Health check`````````````````
Total Fragmentation on Drive C: 3%
````````````````````End of Log``````````````````````

[Tarnished_Rose]

Farbar Service Scanner Version: 21-07-2014
Ran by Angela (administrator) on 29-08-2014 at 12:40:25
Running from "C:\Users\Angela\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\NDWWXUSK"
Microsoft Windows 7 Home Premium Service Pack 1 (X64)
Boot Mode: Normal
****************************************************************

Internet Services:
============

Connection Status:
==============
Localhost is accessible.
LAN connected.
Google IP is accessible.
Google.com is accessible.
Yahoo.com is accessible.


Windows Firewall:
=============

Firewall Disabled Policy:
==================


System Restore:
============

System Restore Disabled Policy:
========================


Action Center:
============


Windows Update:
============

Windows Autoupdate Disabled Policy:
============================


Windows Defender:
==============

Other Services:
==============


File Check:
========
C:\Windows\System32\nsisvc.dll => File is digitally signed
C:\Windows\System32\drivers\nsiproxy.sys => File is digitally signed
C:\Windows\System32\dhcpcore.dll => File is digitally signed
C:\Windows\System32\drivers\afd.sys => File is digitally signed
C:\Windows\System32\drivers\tdx.sys => File is digitally signed
C:\Windows\System32\Drivers\tcpip.sys => File is digitally signed
C:\Windows\System32\dnsrslvr.dll => File is digitally signed
C:\Windows\System32\mpssvc.dll => File is digitally signed
C:\Windows\System32\bfe.dll => File is digitally signed
C:\Windows\System32\drivers\mpsdrv.sys => File is digitally signed
C:\Windows\System32\SDRSVC.dll => File is digitally signed
C:\Windows\System32\vssvc.exe => File is digitally signed
C:\Windows\System32\wscsvc.dll => File is digitally signed
C:\Windows\System32\wbem\WMIsvc.dll => File is digitally signed
C:\Windows\System32\wuaueng.dll => File is digitally signed
C:\Windows\System32\qmgr.dll => File is digitally signed
C:\Windows\System32\es.dll => File is digitally signed
C:\Windows\System32\cryptsvc.dll => File is digitally signed
C:\Program Files\Windows Defender\MpSvc.dll => File is digitally signed
C:\Windows\System32\ipnathlp.dll => File is digitally signed
C:\Windows\System32\iphlpsvc.dll => File is digitally signed
C:\Windows\System32\svchost.exe => File is digitally signed
C:\Windows\System32\rpcss.dll => File is digitally signed


**** End of log ****

[Tarnished_Rose]

C:\AdwCleaner\Quarantine\C\Program Files\Reimage\Reimage Repair\ReimageRepair.exe.vir Win32/SearchPlugin.A potentially unwanted application deleted - quarantined

[Broni]

At this point...

Your computer is clean

1. This step will remove all cleaning tools we used, it'll reset restore points (so you won't get reinfected by accidentally using some older restore point) and it'll make some other minor adjustments...
This is a very crucial step so make sure you don't skip it.
Download DelFix by Xplode to your desktop. Delfix will delete all the used tools and logfiles.

Double-click Delfix.exe to start the tool.
Make sure the following items are checked:

• Activate UAC (optional; some users prefer to keep it off)
• Remove disinfection tools
• Create registry backup
• Purge System Restore
• Reset system settings

Now click "Run" and wait patiently.
Once finished a logfile will be created. You don't have to attach it to your next reply.

2. Make sure Windows Updates are current.

3. If any trojans, rootkits or bootkits were listed among your infection(s), make sure, you change all of your on-line important passwords (bank account(s), secured web sites, etc.) immediately!

4. Check if your browser plugins are up to date.
Firefox - https://www.mozilla.org/en-US/plugincheck/
other browsers: https://browsercheck.qualys.com/ (click on "Launch a quick scan now" link)

5. Download, and install WOT (Web OF Trust): http://www.mywot.com/. It'll warn you (in most cases) about dangerous web sites.

6. Run Malwarebytes "Quick scan" once in a while to assure safety of your computer.

7. Run Temporary File Cleaner (TFC), AdwCleaner and Junkware Removal Tool (JRT) weekly (you need to redownload these tools since they were removed by DelFix).

8. Download and install Secunia Personal Software Inspector (PSI): http://secunia.com/vulnerability_scanning/personal/. The Secunia PSI is a FREE security tool designed to detect vulnerable and out-dated programs and plug-ins which expose your PC to attacks. Run it weekly.

9. (optional) If you want to keep all your programs up to date, download and install FileHippo Update Checker.
The Update Checker will scan your computer for installed software, check the versions and then send this information to FileHippo.com to see if there are any newer releases.

10. When installing\updating ANY program, make sure you always select "Custom " installation, so you can UN-check any possible "drive-by-install" (foistware), like toolbars etc., which may try to install along with the legitimate program. Do NOT click "Next" button without looking at any given page.

11. Read:
How did I get infected?, With steps so it does not happen again!: http://www.bleepingcomputer.com/forums/topic2520.html
Simple and easy ways to keep your computer safe and secure on the Internet: http://www.bleepingcomputer.com/tuto...r-safe-online/
About those Toolbars and Add-ons - Potentially Unwanted Programs (PUPs) which change your browser settings: http://www.bleepingcomputer.com/foru.../#entry3187642

12. Please, let me know, how your computer is doing.


P. S. I'm going out of town this afternoon. I'll be back on Sunday evening.

[Tarnished_Rose]

So far everything seems good and it's booted up great the few times I've needed to since my computer came out clean. Thank you very much and if you need to know anything else just let me know.

[Broni]

Way to go!!
Good luck and stay safe