[RESOLVED] Windows 8.1 irritation

[Phil K]

Well, what it is, is the new "Start" keeps crashing. CONSTANTLY, and I can't get into the metro area. I have to keep restarting Windows Explorer to get in. Anyone else have this problem, and if so how did they get round it ?
Happened again, NOW and Ive just gone onto my comp.

[jdc2000]

Have you checked Event Viewer for any errors?

[Phil K]

To be honest I haven't a clue what the Event Viewer is !

[Midknyte]

Try this:
http://www.computerperformance.co.uk...ent-viewer.htm

If you installed Update 1, that might be the problem too.

[Phil K]

Try this:
http://www.computerperformance.co.uk...ent-viewer.htm

If you installed Update 1, that might be the problem too.

Nice link, thanks. Yes, it's the update to 8.1 thats certainly caused it but which part ?
Happens maybe half a dozen times during course of day.
Looking at the Event Viewer, even reading the piece, I don't know what I'm looking for

[Midknyte]

Try uninstalling Update 1 and see if that helps. I don't think there is one single fix-all. There are a lot of threads on the Microsoft Forums. MS even pulled Update 1 from the WSUS corporate updates.

http://www.infoworld.com/t/microsoft...00f0922-240249

http://www.infoworld.com/t/microsoft...servers-240129

http://answers.microsoft.com/en-us/w...0-d2ce9c75919d

http://answers.microsoft.com/en-us/w...5-523163d50b5a

Malwarebytes also has issues with Update 1:
https://forums.malwarebytes.org/inde...owtopic=146368

[Phil K]

I think Ive sussed the cause.
TuneUp Utilities 2014.
Its earlier ones just wouldn't work on Win 8 64bit (although they claimed it did. They didn't)
Took TUU 2014 off, and it's never happened since.
Sherlock Holmes, me !

[Midknyte]

TuneUp Utilities 2014

Oy. Those utilities seem to hurt more than they help, especially if they do registry cleaning.