[RESOLVED] Blank Tile
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Thread: [RESOLVED] Blank Tile

  1. #1
    Join Date
    Nov 2001
    Posts
    728

    Resolved [RESOLVED] Blank Tile

    On the start screen under the office heading the tile for Outlook 2013 is blank.
    I tried unpinning & repinning but it is still blank.
    How can i get it back ?
    Lenovo Ideapad
    S210
    Pentium CPU 2127U
    1.90 GHz
    4.0 GB. Memory
    64 bit system
    Windows 10



    Thank's for your help in advance.

  2. #2
    Join Date
    Feb 2000
    Location
    Idaho Falls, Idaho, USA
    Posts
    18,086

  3. #3
    Join Date
    Jun 2006
    Location
    Illinois USA
    Posts
    979
    It is blank because the "target" is wrong. Try this: First, unpin the blank tile from Start. Then This PC -> Local Disc C-> then depending on whether you installed Office 32 bit "Program Files (x86)" or for 64 bit "Program Files"->Microsoft Office 15 ->root ->office 15
    In the office 15 folder find the executable file "OUTLOOK.EXE". Right click on OUTLOOK.EXE, from drop down menu select "Pin to Start". This should be the correct target.
    J.
    Last edited by jseidel; March 22nd, 2014 at 05:42 PM.
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  4. #4
    Join Date
    Nov 2001
    Posts
    728
    Did above directions & still have blank tile.
    Lenovo Ideapad
    S210
    Pentium CPU 2127U
    1.90 GHz
    4.0 GB. Memory
    64 bit system
    Windows 10



    Thank's for your help in advance.

  5. #5
    Join Date
    Nov 2001
    Posts
    728
    Fixed Problem.
    On Sat, 22 Mar 2014 04:17:11 +0000, cheapypants wrote:

    |Any suggestions on how I can fix this live tile?

    known issue. apparently Outlook update KB2863911 introduces an issue where the
    Outlook tile is blank. It can be solved by uninstalling KB2863911 OR installing
    Office 2013 sp1.
    I uninstalled Update & Tile shows again.
    Lenovo Ideapad
    S210
    Pentium CPU 2127U
    1.90 GHz
    4.0 GB. Memory
    64 bit system
    Windows 10



    Thank's for your help in advance.

  6. #6
    Join Date
    Feb 2000
    Location
    Idaho Falls, Idaho, USA
    Posts
    18,086
    Thanks for the update. Another Microsoft update with issues.

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