[RESOLVED] Internet Explorer not opening

[Broni]

Still with me?

[robo83k]

Sorry for the delay. Here are my latest logs, though I haven' been able to run the ESET scan yet.

All processes killed
========== OTL ==========
Service MRESP50 stopped successfully!
Service MRESP50 deleted successfully!
File C:\PROGRA~1\COMMON~1\Motive\MRESP50.SYS not found.
Service MRENDIS5 stopped successfully!
Service MRENDIS5 deleted successfully!
File C:\PROGRA~1\COMMON~1\Motive\MRENDIS5.SYS not found.
Service MREMPR5 stopped successfully!
Service MREMPR5 deleted successfully!
File C:\PROGRA~1\COMMON~1\Motive\MREMPR5.SYS not found.
Service MREMP50 stopped successfully!
Service MREMP50 deleted successfully!
File C:\PROGRA~1\COMMON~1\Motive\MREMP50.SYS not found.
Service MCSTRM stopped successfully!
Service MCSTRM deleted successfully!
Service catchme stopped successfully!
Service catchme deleted successfully!
File C:\ComboFix\catchme.sys not found.
Registry key HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{7C554162-8CB7-45A4-B8F4-8EA1C75885F9}\ deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{7C554162-8CB7-45A4-B8F4-8EA1C75885F9}\ deleted successfully.
Registry value HKEY_USERS\S-1-5-21-927282082-692040177-3784150786-1000\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser\\{DE9C389F-3316-41A7-809B-AA305ED9D922} deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{DE9C389F-3316-41A7-809B-AA305ED9D922}\ deleted successfully.
Starting removal of ActiveX control {7530BFB8-7293-4D34-9923-61A11451AFC5}
C:\Windows\Downloaded Program Files\OnlineScanner.inf moved successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Code Store Database\Distribution Units\{7530BFB8-7293-4D34-9923-61A11451AFC5}\ deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{7530BFB8-7293-4D34-9923-61A11451AFC5}\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed Components\{7530BFB8-7293-4D34-9923-61A11451AFC5}\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{7530BFB8-7293-4D34-9923-61A11451AFC5}\ not found.
C:\Users\robo83kc\AppData\Local\Tmatoqiwogija.dat moved successfully.
C:\Users\robo83kc\AppData\Local\Dzesofesedu.bin moved successfully.
========== SERVICES/DRIVERS ==========
========== REGISTRY ==========
========== FILES ==========
File\Folder C:\FRST not found.
========== COMMANDS ==========

[EMPTYTEMP]

User: All Users

User: Default
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 33170 bytes
->Flash cache emptied: 0 bytes

User: Default User
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes
->Flash cache emptied: 0 bytes

User: Incomplete
->Temp folder emptied: 0 bytes

User: Public
->Temp folder emptied: 0 bytes

User: Robin KC
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes

User: robo83kc
->Temp folder emptied: 3826477 bytes
->Temporary Internet Files folder emptied: 1070604 bytes
->Java cache emptied: 0 bytes
->FireFox cache emptied: 382472007 bytes
->Google Chrome cache emptied: 0 bytes
->Apple Safari cache emptied: 0 bytes
->Flash cache emptied: 20794 bytes

%systemdrive% .tmp files removed: 0 bytes
%systemroot% .tmp files removed: 0 bytes
%systemroot%\System32 .tmp files removed: 0 bytes
%systemroot%\System32\drivers .tmp files removed: 0 bytes
Windows Temp folder emptied: 19794866 bytes
RecycleBin emptied: 888053 bytes

Total Files Cleaned = 389.00 mb


[EMPTYJAVA]

User: All Users

User: Default

User: Default User

User: Incomplete

User: Public

User: Robin KC

User: robo83kc
->Java cache emptied: 0 bytes

Total Java Files Cleaned = 0.00 mb


[EMPTYFLASH]

User: All Users

User: Default
->Flash cache emptied: 0 bytes

User: Default User
->Flash cache emptied: 0 bytes

User: Incomplete

User: Public

User: Robin KC

User: robo83kc
->Flash cache emptied: 0 bytes

Total Flash Files Cleaned = 0.00 mb


OTL by OldTimer - Version 3.2.69.0 log created on 03092014_202555

Files\Folders moved on Reboot...

PendingFileRenameOperations files...

Registry entries deleted on Reboot...


Results of screen317's Security Check version 0.99.80
Windows Vista Service Pack 2 x86 (UAC is enabled)
Internet Explorer 7 Out of date!
``````````````Antivirus/Firewall Check:``````````````
Windows Firewall Enabled!
COMODO Antivirus
Antivirus up to date!
`````````Anti-malware/Other Utilities Check:`````````
Secunia PSI (3.0.0.6005)
Malwarebytes Anti-Malware version 1.75.0.1300
Java(TM) 6 Update 24
Java 7 Update 51
Adobe Flash Player 11.7.700.202 Flash Player out of Date!
Adobe Reader XI
Mozilla Firefox (27.0.1)
````````Process Check: objlist.exe by Laurent````````
Comodo Firewall cmdagent.exe
Comodo Firewall cfp.exe
`````````````````System Health check`````````````````
Total Fragmentation on Drive C: 9 % Defragment your hard drive soon! (Do NOT defrag if SSD!)
````````````````````End of Log``````````````````````


arbar Service Scanner Version: 25-02-2014
Ran by robo83kc (administrator) on 09-03-2014 at 21:18:06
Running from "C:\Users\robo83kc\Desktop"
Microsoft® Windows Vista™ Home Premium Service Pack 2 (X86)
Boot Mode: Normal
****************************************************************

Internet Services:
============

Connection Status:
==============
Localhost is accessible.
LAN connected.
Google IP is accessible.
Google.com is accessible.
Yahoo.com is accessible.


Windows Firewall:
=============

Firewall Disabled Policy:
==================


System Restore:
============

System Restore Disabled Policy:
========================


Security Center:
============

Security Center Notification Icon =====> HKLM\...\ShellServiceObjects\{FD6905CE-952F-41F1-9A6F-135D9C6622CC}\\"AutoStart" value does not exist.


Windows Update:
============

Windows Autoupdate Disabled Policy:
============================


Windows Defender:
==============
WinDefend Service is not running. Checking service configuration:
The start type of WinDefend service is set to Demand. The default start type is Auto.
The ImagePath of WinDefend service is OK.
The ServiceDll of WinDefend service is OK.


Other Services:
==============


File Check:
========
C:\Windows\system32\nsisvc.dll => MD5 is legit
C:\Windows\system32\Drivers\nsiproxy.sys => MD5 is legit
C:\Windows\system32\dhcpcsvc.dll => MD5 is legit
C:\Windows\system32\Drivers\afd.sys => MD5 is legit
C:\Windows\system32\Drivers\tdx.sys => MD5 is legit
C:\Windows\system32\Drivers\tcpip.sys => MD5 is legit
C:\Windows\system32\dnsrslvr.dll => MD5 is legit
C:\Windows\system32\mpssvc.dll => MD5 is legit
C:\Windows\system32\bfe.dll => MD5 is legit
C:\Windows\system32\Drivers\mpsdrv.sys => MD5 is legit
C:\Windows\system32\SDRSVC.dll => MD5 is legit
C:\Windows\system32\vssvc.exe => MD5 is legit
C:\Windows\system32\wscsvc.dll => MD5 is legit
C:\Windows\system32\wbem\WMIsvc.dll => MD5 is legit
C:\Windows\system32\wuaueng.dll => MD5 is legit
C:\Windows\system32\qmgr.dll => MD5 is legit
C:\Windows\system32\es.dll => MD5 is legit
C:\Windows\system32\cryptsvc.dll => MD5 is legit
C:\Program Files\Windows Defender\MpSvc.dll => MD5 is legit
C:\Windows\system32\ipnathlp.dll => MD5 is legit
C:\Windows\system32\iphlpsvc.dll => MD5 is legit
C:\Windows\system32\svchost.exe => MD5 is legit
C:\Windows\system32\rpcss.dll => MD5 is legit


**** End of log ****

[Broni]

Let me know when done with Eset.

[Broni]

Still with me?

[Broni]

This topic is marked as abandoned and closed due to inactivity.
This member will NOT be eligible to receive any more help in malware removal forum.

[robo83k]

So sorry for the delay, I unexpectedly had no access to my laptop.

I've run the ESET scan and there were no infected files found.

Thanks for the help.

[Broni]

Do NOT create new topic regarding very same computer.
This time I merged both topics.

Update Firefox to the current 28.0 version.

Update Adobe Flash Player: http://get.adobe.com/flashplayer/
Make sure you UN-check Yes, install McAfee Security Scan Plus

NOTE 1: Beginning with Adobe Flash Version 11.3, the universal installer includes the 32-bit and 64-bit versions of the Flash Player.
NOTE 2: While installing make sure you UN-check any extra garbage which wants to install alongside.

======================================

Your computer is clean

1. This step will remove all cleaning tools we used, it'll reset restore points (so you won't get reinfected by accidentally using some older restore point) and it'll make some other minor adjustments...
This is a very crucial step so make sure you don't skip it.
Download DelFix by Xplode to your desktop. Delfix will delete all the used tools and logfiles.

Double-click Delfix.exe to start the tool.
Make sure the following items are checked:

• Activate UAC (optional; some users prefer to keep it off)
• Remove disinfection tools
• Create registry backup
• Purge System Restore
• Reset system settings

Now click "Run" and wait patiently.
Once finished a logfile will be created. You don't have to attach it to your next reply.

2. Make sure Windows Updates are current.

3. If any trojans, rootkits or bootkits were listed among your infection(s), make sure, you change all of your on-line important passwords (bank account(s), secured web sites, etc.) immediately!

4. Check if your browser plugins are up to date.
Firefox - https://www.mozilla.org/en-US/plugincheck/
other browsers: https://browsercheck.qualys.com/ (click on "Launch a quick scan now" link)

5. Download, and install WOT (Web OF Trust): http://www.mywot.com/. It'll warn you (in most cases) about dangerous web sites.

6. Run Malwarebytes "Quick scan" once in a while to assure safety of your computer.

7. Run Temporary File Cleaner (TFC), AdwCleaner and Junkware Removal Tool (JRT) weekly (you need to redownload these tools since they were removed by DelFix).

8. Download and install Secunia Personal Software Inspector (PSI): http://secunia.com/vulnerability_scanning/personal/. The Secunia PSI is a FREE security tool designed to detect vulnerable and out-dated programs and plug-ins which expose your PC to attacks. Run it weekly.

9. (optional) If you want to keep all your programs up to date, download and install FileHippo Update Checker.
The Update Checker will scan your computer for installed software, check the versions and then send this information to FileHippo.com to see if there are any newer releases.

10. When installing\updating ANY program, make sure you always select "Custom " installation, so you can UN-check any possible "drive-by-install" (foistware), like toolbars etc., which may try to install along with the legitimate program. Do NOT click "Next" button without looking at any given page.

11. Read:
How did I get infected?, With steps so it does not happen again!: http://www.bleepingcomputer.com/forums/topic2520.html
Simple and easy ways to keep your computer safe and secure on the Internet: http://www.bleepingcomputer.com/tuto...r-safe-online/
About those Toolbars and Add-ons - Potentially Unwanted Programs (PUPs) which change your browser settings: http://www.bleepingcomputer.com/foru.../#entry3187642

12. Please, let me know, how your computer is doing.

[Broni]

The issue seems to be resolved.