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January 31st, 2014, 05:43 PM
#31
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January 31st, 2014, 06:25 PM
#32
I got java to finally work before I saw your message
All processes killed
========== OTL ==========
========== COMMANDS ==========
[EMPTYTEMP]
User: All Users
User: Beth
->Temp folder emptied: 2472810 bytes
->Temporary Internet Files folder emptied: 366011722 bytes
->Java cache emptied: 0 bytes
->FireFox cache emptied: 79403663 bytes
->Google Chrome cache emptied: 0 bytes
->Flash cache emptied: 1648 bytes
User: Default
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes
->Flash cache emptied: 0 bytes
User: Default User
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes
->Flash cache emptied: 0 bytes
User: Public
->Temp folder emptied: 0 bytes
User: UpdatusUser
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes
->Flash cache emptied: 0 bytes
%systemdrive% .tmp files removed: 0 bytes
%systemroot% .tmp files removed: 0 bytes
%systemroot%\System32 .tmp files removed: 180224 bytes
%systemroot%\System32\drivers .tmp files removed: 0 bytes
Windows Temp folder emptied: 6552 bytes
RecycleBin emptied: 154835072 bytes
Total Files Cleaned = 575.00 mb
[EMPTYFLASH]
User: All Users
User: Beth
->Flash cache emptied: 0 bytes
User: Default
->Flash cache emptied: 0 bytes
User: Default User
->Flash cache emptied: 0 bytes
User: Public
User: UpdatusUser
->Flash cache emptied: 0 bytes
Total Flash Files Cleaned = 0.00 mb
[EMPTYJAVA]
User: All Users
User: Beth
->Java cache emptied: 0 bytes
User: Default
User: Default User
User: Public
User: UpdatusUser
Total Java Files Cleaned = 0.00 mb
Restore point Set: OTL Restore Point
OTL by OldTimer - Version 3.2.69.0 log created on 01312014_171117
Files\Folders moved on Reboot...
PendingFileRenameOperations files...
Registry entries deleted on Reboot...
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January 31st, 2014, 06:52 PM
#33
Everything seems great but I still cant delete that recipetool bar in the control panel do you know why?
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January 31st, 2014, 07:01 PM
#34
not sure I have a virus
Thank you so much for all your help. I appreciate it more than you know.
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January 31st, 2014, 07:58 PM
#35
I still cant delete that recipetool bar in the control panel do you know why?
In "Programs & Features"?
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January 31st, 2014, 08:22 PM
#36
not sure if i have a virus
Yes I tried to delete it in programs
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January 31st, 2014, 09:32 PM
#37
It's most likely just a registry leftover...
Download UnInstall Cleaner
Unzip downloaded file.
Double click on UIClean.exe to run the tool.
Click on leftover entry and click Delete button.
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January 31st, 2014, 10:31 PM
#38
when I tried it said media player would not open it
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January 31st, 2014, 10:59 PM
#39
What media player?
You need to unzip downloaded file.
Double click should do.
If it doesn't get free 7-zip: http://www.7-zip.org/
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January 31st, 2014, 11:21 PM
#40
I am in huge trouble but I dont know why. I tried to do the zip thing and it said slow pc and then it said media could not open zip file. What is going on? I used it before with no problems. I ran a quick scan with malwarebytes and it showed a pup and when I tried to restart it wouldn't it took about 5 tries before it would. After all you did I feel terrible this is happening. If you want to give up I dont blame you.
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January 31st, 2014, 11:32 PM
#41
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February 1st, 2014, 12:10 AM
#42
Malwarebytes Anti-Malware (Trial) 1.75.0.1300
www.malwarebytes.org
Database version: v2014.02.01.01
Windows 7 Service Pack 1 x86 NTFS
Internet Explorer 11.0.9600.16476
Beth :: BETH-PC [administrator]
Protection: Enabled
1/31/2014 10:43:42 PM
mbam-log-2014-01-31 (22-43-42).txt
Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | PUP | PUM
Scan options disabled: Heuristics/Shuriken | P2P
Objects scanned: 57821
Time elapsed: 7 minute(s), 18 second(s)
Memory Processes Detected: 1
C:\Program Files\RightSurf\updateRightSurf.exe (PUP.Optional.RightSurf.A) -> 1920 -> Delete on reboot.
Memory Modules Detected: 0
(No malicious items detected)
Registry Keys Detected: 9
HKLM\SYSTEM\CurrentControlSet\Services\Update RightSurf (PUP.Optional.RightSurf.A) -> Quarantined and deleted successfully.
HKCR\CLSID\{88be1aa9-6740-461c-9e3e-f35eb8fa741c} (PUP.Optional.RightSurf.A) -> Quarantined and deleted successfully.
HKCR\TypeLib\{a4f32137-598e-41b6-b601-9965084c8f08} (PUP.Optional.RightSurf.A) -> Quarantined and deleted successfully.
HKCR\Interface\{C64BA349-1F34-4BFC-8D23-A317279D0CB9} (PUP.Optional.RightSurf.A) -> Quarantined and deleted successfully.
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{88BE1AA9-6740-461C-9E3E-F35EB8FA741C} (PUP.Optional.RightSurf.A) -> Quarantined and deleted successfully.
HKCR\CLSID\{4AA46D49-459F-4358-B4D1-169048547C23} (PUP.Optional.BrowseFox.A) -> Quarantined and deleted successfully.
HKCR\CLSID\{D40753C7-8A59-4C1F-BE88-C300F4624D5B} (PUP.Optional.MySearchDial.A) -> Quarantined and deleted successfully.
HKCR\TypeLib\{C292AD0A-C11F-479B-B8DB-743E72D283B0} (PUP.Optional.MySearchDial.A) -> Quarantined and deleted successfully.
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Digital Sites (PUP.Optional.Updater) -> Quarantined and deleted successfully.
Registry Values Detected: 0
(No malicious items detected)
Registry Data Items Detected: 0
(No malicious items detected)
Folders Detected: 1
C:\Users\Beth\AppData\Roaming\DigitalSites\UpdateProc (PUP.Optional.Updater) -> Quarantined and deleted successfully.
Files Detected: 12
C:\Program Files\RightSurf\updateRightSurf.exe (PUP.Optional.RightSurf.A) -> Delete on reboot.
C:\Program Files\RightSurf\RightSurfBHO.dll (PUP.Optional.RightSurf.A) -> Quarantined and deleted successfully.
C:\Users\Beth\AppData\Local\temp\is1590112554\1901026_stp\Mysearchdial.exe (PUP.Optional.MySpeedDial.A) -> Quarantined and deleted successfully.
C:\Users\Beth\AppData\Local\temp\is1590112554\1901206_stp\RightSurfSetup.exe (PUP.Optional.RightSurf.A) -> Quarantined and deleted successfully.
C:\Users\Beth\Downloads\ZipExtractorSetup.exe (PUP.Optional.JumpyApps.A) -> Quarantined and deleted successfully.
C:\Users\Beth\Local Settings\Temporary Internet Files\Content.IE5\FS4K5SY4\Setup[1].exe (PUP.Optional.RightSurf.A) -> Quarantined and deleted successfully.
C:\Users\Beth\AppData\Roaming\DigitalSites\UpdateProc\UpdateTask.exe (PUP.Optional.Updater) -> Quarantined and deleted successfully.
C:\Users\Beth\AppData\Roaming\DigitalSites\UpdateProc\config.dat (PUP.Optional.Updater) -> Quarantined and deleted successfully.
C:\Users\Beth\AppData\Roaming\DigitalSites\UpdateProc\prod.dat (PUP.Optional.Updater) -> Quarantined and deleted successfully.
C:\Users\Beth\AppData\Roaming\DigitalSites\UpdateProc\STTL.DAT (PUP.Optional.Updater) -> Quarantined and deleted successfully.
C:\Users\Beth\AppData\Roaming\DigitalSites\UpdateProc\TTL.DAT (PUP.Optional.Updater) -> Quarantined and deleted successfully.
C:\Users\Beth\AppData\Local\mysearchdial-speeddial.crx (PUP.Optional.MySearchDial.A) -> Quarantined and deleted successfully.
(end)
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February 1st, 2014, 12:12 AM
#43
When I opened the last thing you asked I got all these shortcuts on desktop like games, search dial etc. I deleted them
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February 1st, 2014, 12:14 AM
#44
I uninstalled them I meant.
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February 1st, 2014, 12:15 AM
#45
When I opened the last thing you asked
Which would be?
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