DVD Player not working
Results 1 to 2 of 2

Thread: DVD Player not working

  1. #1
    Join Date
    May 2005
    Posts
    33

    DVD Player not working

    I have a Toshiba Satellite P745 laptop with WIN7 OS--no problems with any of computer functions, WiFI or Internet. However, when I try to use DVD, drive lights up and then shuts down. When I checked in Device Manager there is a yellow exclamation point icon on the DVD Drive. Error message given: The ordinal 323 could not be located in the dynamic link library iertutil.dll. I've done all sorts of troubleshooting including starting in safe mode and using CCleaner to see if that would identify or resolve problem but no luck. I just don't know how to proceed to resolve. Any ideas?

    Thanks,

    Val

  2. #2
    Join Date
    Apr 2000
    Location
    Sheboygan, WI
    Posts
    53,392

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •