[RESOLVED] CANNOT GET OUT OF SAFE MODE

[dneilson]

Excellent!!!

[jerryhillman]

It says monitor status has been turned off. It offered details. They are below:


Exception Code: c0000005
Exception Offset: 00043bed
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789

Read our privacy statement online:
http://go.microsoft.com/fwlink/?link...8&clcid=0x0409

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt

[dneilson]

http://www.google.com/#hl=en&sugexp=...iw=773&bih=361

[falcon2000]

I don't think there is a problem with the monitor. Instead, Windows crashed.
Can you boot into Windows at all after a reboot?
Do you notice what might have triggered the crash - when you open a certain program, perhaps?
D/L WhoCrashed here. If you can boot into normal Windows or Safe Mode, install and use WhoCrashed to find out what crashed Windows the previous time. Copy and paste the result here.

[dneilson]

I agree, I don't think it's a Monitor problem either. The fact that it displayed the error message says it's working.

[jerryhillman]

The computer boots fine. I have had no problems.
I agree the monitor works fine but the message bothers
me. I will try the Who crashed software when I get back
to my other computer and post the results.

Jerry

[falcon2000]

So sounds like you can reboot back into Windows after a crash. Please answer the question I asked in post #64:

Do you notice what might have triggered the crash - when you open a certain program, perhaps?

In other words, what were you using the computer for when the crash occurred?

[jerryhillman]

Thread resolved. Monitor issue fixed. I got a download notification from Microsoft. One of the downloads was for an
Acer monitor. This time the download was good. When I go to device manager the correct driver is installed. Why
could I not install the same driver from a file on my computer? As far as the PCI serial port goes my factory installed
serial port is working for the one program I need it for and I do not have PCI serial port card so I don't know what
is happening here. Before I had to reinstall Window 7 that port had no error message.I am not sure what it does.

Thanks for all the help I have received from so many of you. Jerry