Intel(R) HD Graphic Driver
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Thread: Intel(R) HD Graphic Driver

  1. #1
    Join Date
    Sep 2010
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    Intel(R) HD Graphic Driver

    For awhile now i havent been able to play a game that requires use of my graphic card, so today i decided to go to the intel site and search for updates, it found what i was missing, i downloaded it but it wont install it keeps giving me an error message and makes me exit the install wizard, I have no clue what is wrong or why i cant instal it, can anybody help me with this?
    my computer's info is:
    manufacturer: Hewlett Packard
    model: Presario CQ57 Notebook PC
    Processor: Intel Celeron CPU B800 @ 1.50 GHz
    RAM: 2.00GB ( 1.85GB usable)
    system type: 64 bit operating system

  2. #2
    Join Date
    Sep 2010
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    I also get the same result with the Intel Rapid Storage Technology Driver too.

  3. #3
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    Got to get the driver from HP.
    And you need to select which of the 16 laptop you have.
    http://www8.hp.com/us/en/support-drivers.html

  4. #4
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    Sep 2010
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    I tried that too, i did the automatic scan, found the same driver that i needed and got the same exact error message

  5. #5
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    Jul 2000
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    State/web search complete error message along with "64 bit operating system".
    Cheers.

  6. #6
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    Sep 2010
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    ive tried that found a couple things but it was intense computer talk that i dont understand at all, also found out i cant update adobe when it pops up either, i get an error message there too

  7. #7
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    Hmmm ... Kinda difficult to help without knowing the error messages.

  8. #8
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    Sep 2010
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    this is the exact error message i get when trying to update the graphics driver
    " The setup failed to install one or more device drivers. Setup will exit."

  9. #9
    Join Date
    Jul 2000
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    Quote Originally Posted by my.comp.sux.lol
    ... " The setup failed to install one or more device drivers. Setup will exit."
    Error typically displayed with incorrect driver installation attempt.
    As Train already stated,
    Check again and try those available from HP, especially models with hybrid/switchable video chips.

    The Intel drivers will definitely not work for hybrid/switchable graphics.
    Cheers.

  10. #10
    Join Date
    Sep 2010
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    i have tried what Train stated multiple times, with the ones from the HP site.
    Ive also tried the Intel site, and still get the same result.

  11. #11
    Join Date
    Jul 2000
    Posts
    4,765
    If applicable,
    Boot into Safe Mode and remove all driver(s) related to video.
    Reboot system,
    Enter Safe Mode again and install driver(s) related to video.
    Cheers.

  12. #12
    Join Date
    Sep 2010
    Posts
    124
    Will i have to buy the drivers from the site, seeing as they wont show up on the computer after they've been removed?
    Last edited by my.comp.sux.lol; August 2nd, 2012 at 02:44 PM.

  13. #13
    Join Date
    Feb 2000
    Location
    Idaho Falls, Idaho, USA
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    All the drivers you need for that computer should be available for free from the manufacturer's web site, provided it isn't so old that support is no longer available.

  14. #14
    Join Date
    Sep 2010
    Posts
    124
    Finally! It installed successfully! Thank you Train Shinma and Jdc for the help.

  15. #15
    Join Date
    Jul 2000
    Posts
    4,765
    Glad it worked out.
    Cheers.

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