Links in emails not opening browser windows
Results 1 to 7 of 7

Thread: Links in emails not opening browser windows

  1. #1
    Join Date
    Jul 2002
    Location
    Northern Virginia
    Posts
    574

    Links in emails not opening browser windows

    Hi all,

    Both Outlook and my browser (latest Firefox) seem to be working fine, but links in my emails fail to open a window in the browser.

    Outlook displays an error message, which you can view in my attached screenshot. Any ideas ? Thanks in advance . . .

    - Dave G.
    northern Virginia, USA
    Attached Images Attached Images
    Antec 900 tower case / ThermalTake ToughPower 750w / CoolerMaster Hyper 212+ cooler / Gigabyte GA-990FXA-UD5 mobo / AMD Phenom II X6 1100T BE CPU / 16GB Patriot Viper Extreme DDR1866 / 2x WD 640GB SATA3 HDDs / Seagate 3TB GoFlex External HDD / 2x Sony Optiarc 40x DVD-RWs / Sapphire Radeon HD6770 1GB GDDR5 video card / Logitech Illuminated Keybd / Logitech M305 mouse / LG 22" flat panel monitor / Win 7 Pro 64 / Office 2010 / BitDefender 2012 Pro AV / NovaStor Backup
    ~ Built by ... me ~

  2. #2
    Join Date
    Feb 2000
    Location
    Idaho Falls, Idaho, USA
    Posts
    18,063
    I assume that you can copy the link and paste it into a browser and it will work. What browser is set as your default?

    Links:

    http://windows.microsoft.com/en-GB/W...lt-web-browser

    http://support.mozilla.org/en-US/kb/...irefox-default

    http://support.google.com/chrome/bin...n&answer=95417

  3. #3
    Join Date
    Jul 2002
    Location
    Northern Virginia
    Posts
    574
    jdc,

    Firefox is my default browser, and links within emails have been working fine until just a couple days ago. Actually, I think evening before last was when I first experienced this, and received that error message in Outlook.

    Thanks!
    - Dave

  4. #4
    Join Date
    Feb 2000
    Location
    Idaho Falls, Idaho, USA
    Posts
    18,063
    It sounds like Firefox auto-"upgraded" itself and now you have a problem. You could try changing your default browser to IE, testing out a link in an e-mail, and if it works OK, changing your default browser back to Firefox and then try another e-mail link.

  5. #5
    Join Date
    Jul 2002
    Location
    Northern Virginia
    Posts
    574
    I don't know what to think -- I opened MSIE and made it the default, and a link in an email in Outlook opened a window in MSIE just fine.

    I then went back to Firefox and made it the default browser. I tried an email link, and it's the same problem again -- no new window opened in Firefox, and I got the same error message.

    I'm still Googling the problem, but appreciate any and all suggestions.

    cheers,
    - Dave G.

  6. #6
    Join Date
    Jul 2002
    Location
    Northern Virginia
    Posts
    574

    RESOLVED

    Problem solved -- told Firefox to check every time if it's the default browser, and I was then given the opportunity to make it so. Then I just unchecked the box so it won't ask me again next time.

  7. #7
    Join Date
    Feb 2000
    Location
    Idaho Falls, Idaho, USA
    Posts
    18,063
    Thanks for the update.

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •