Links in emails not opening browser windows
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Thread: Links in emails not opening browser windows

  1. #1
    Join Date
    Jul 2002
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    Links in emails not opening browser windows

    Hi all,

    Both Outlook and my browser (latest Firefox) seem to be working fine, but links in my emails fail to open a window in the browser.

    Outlook displays an error message, which you can view in my attached screenshot. Any ideas ? Thanks in advance . . .

    - Dave G.
    northern Virginia, USA
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  2. #2
    Join Date
    Feb 2000
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    Idaho Falls, Idaho, USA
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    I assume that you can copy the link and paste it into a browser and it will work. What browser is set as your default?

    Links:

    http://windows.microsoft.com/en-GB/W...lt-web-browser

    http://support.mozilla.org/en-US/kb/...irefox-default

    http://support.google.com/chrome/bin...n&answer=95417

  3. #3
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    jdc,

    Firefox is my default browser, and links within emails have been working fine until just a couple days ago. Actually, I think evening before last was when I first experienced this, and received that error message in Outlook.

    Thanks!
    - Dave

  4. #4
    Join Date
    Feb 2000
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    Idaho Falls, Idaho, USA
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    It sounds like Firefox auto-"upgraded" itself and now you have a problem. You could try changing your default browser to IE, testing out a link in an e-mail, and if it works OK, changing your default browser back to Firefox and then try another e-mail link.

  5. #5
    Join Date
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    Location
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    I don't know what to think -- I opened MSIE and made it the default, and a link in an email in Outlook opened a window in MSIE just fine.

    I then went back to Firefox and made it the default browser. I tried an email link, and it's the same problem again -- no new window opened in Firefox, and I got the same error message.

    I'm still Googling the problem, but appreciate any and all suggestions.

    cheers,
    - Dave G.

  6. #6
    Join Date
    Jul 2002
    Location
    Northern Virginia
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    574

    RESOLVED

    Problem solved -- told Firefox to check every time if it's the default browser, and I was then given the opportunity to make it so. Then I just unchecked the box so it won't ask me again next time.

  7. #7
    Join Date
    Feb 2000
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    Idaho Falls, Idaho, USA
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    12,564
    Thanks for the update.

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