(This post continues a previous post "Freeing up disc space" and more sharply defines my current status.)
My Dell desktop (with XP) is very sluggish. Example 1: after clicking CAD the Task Manager screen does not appear for 20 seconds. Example 2: Often in using WORD the letters I type do not display as I type them but appear in a burst of letters at once 3 or 4 seconds later. Example 3: when I click the X in the upper right corner to close a WORD file, it often takes 10-15 seconds to do so.
a. I have done a virus scan and things are clean.
b. I have 1 GB of RAM
c. I have 7+ Gb of free space on my C:\disk.
d. The responsiveness of the system when working the web seems better than in working with WORD.
e. When I go to Task Manager (with no apps running), I see that I have 67 processes running and that my CPU uasage is 100%!.
That last point (100% CPU when essentially idling) seems particularly bad.
Do these symptoms suggest what might be going wrong, what to check next?
You're very low on RAM. That Dell probably has on board graphics and is using some amount of that 1 GB for the Video. Find out what the Max. RAM for that Dell is and Max it out.
Biostar TA790GX A2+ 6.0
AMD Phenom X4 9750 CPU.
4 Gig DDR2 Memory.
ATI HD 5450 PCIe Video
ATI HD 5450 PCIe Video
500 Watt P.S.
LG W2241T Widescreen 22" LCD
ViewSonic VA721 17" LCD
Envision 17" LCD
2 LG DVD Drives
Floppy Disk Drive
Maxtor 120 Gig Windows 7 Home Premium 32 bit
Gateway NV5378-U Windows 7 Home Premium 64 bit
Acer Aspire 774 1Z Windows 7 Home Premium 64 bit
1. www.crucial.com has a memory upgrade tool that allows you to enter the EXACT make and model of your computer (check the sticker on the back for the exact model number) and it will tell you what your maximum RAM is.
2. If you can get rid of that CPU cycle hog, you should see a big performance improvement. Try an End Task on that process.
I looked again at the Task Manager Processes. I still see CPU usage at 100% but this time the culprit (at 98%) is no longer SweetPacksUpdateManager.exe but Verizon_THAMessageCente.exe. Verizon is my ISP. What might have caused that I wonder?
Should I (is it safe?) to remove both of these files?
1. Per your suggestion, I did END Sweet..manager.exe and IHAMessageCenter.exe using Task Manager and the CPU usage dropped immediately from 100% to something like 4%!
2. I then successfully Removed Sweet.... using Add/Remove in CP.
3. But when I tried to Remove IHAMessageCenter I got this message: "Exception occurred while initializing the installation. System. Configuration. Configuration system failed to initialize." ---- Any suggestion on what to do now?
4. Re your suggestion re msconfig: please clarify what you are asking me to check. What do I RUN (msconfig ?)? What do I look for?
click start>run, type msconfig and hit enter. Then you'll see the startup tab after msconfig opens. Look and see if there's any reference to the message center there. If there is uncheck it and reboot. You'll get a message when you reboot alluding to the change in startup.. just make it go away by checking it and closing it.
If there's no reference there to that program or you're unsure of what is there let us know and/or take a screenshot of it and let us see it.