Warning Hotmail was not able to complete this request. Microsoft may contact you about any issues you report. This is the message I have been getting on some of my Hotmail email. Seems to have cropped up about 2 months ago. I use Firefox and have updated both Firefox and Hotmail on regular basis. Searched the sentence and one of the "fixes" was to delete Silver??? something and I did. (add on?) So what do I do next. One thing was to change to http but it said to go to "other options" on the Hotmail web page. I cannot find 'Other Options" anywhere. Anyway what the heck do I do to resolve?